Unfortunately, the cleanliness of the unit at check-in was extremely disappointing. The floors clearly had not been properly cleaned — simply walking around barefoot left our feet visibly dirty. My wife spent a significant portion of our first evening cleaning, and the mop pads and water were absolutely filthy. There were also dirty surfaces and visibly soiled/stained furniture, which made us question how thoroughly the unit had been cleaned between guests.To their credit, management initially responded quickly when we contacted them. They sent housekeeping back the following day to redo the floors twice, clean the surfaces, and replace all of the linens. The housekeeper did a good job, and the unit was considerably cleaner afterward.However, we paid to arrive at a clean rental, not to spend our first night cleaning it ourselves and then have it properly cleaned the next day. Management acknowledged the issue and specifically told us they would look into an adjustment for the inconvenience. After our stay, I followed up about the adjustment they had offered to look into and received no response at all.I appreciate that they addressed the immediate problem, but arriving to a rental in that condition — and then being ignored after being told they would look into making it right — left a pretty negative impression. Based on our experience, I would not stay here again.