On arrival, entry was easy. The unit was clean and as described in the listing. We rented the Great Escape Duo, 19 & 20. Instructions were on the refrigerator as to how to set the thermostat. Unit 19 was comfortable through out. Talking with my daughter on the way home I found that the front bedroom didn't seem as cool as the rest of the unit, but it worked. There were ceiling fans in all the rooms which I liked. The back master bath had a whirl pool sauna tub, didn't get a chance to use it, but would have been relaxing I'm sure. Nice kitchen, worked nicely for us, group of 5 in unit 19. Unit 20 was comfortable for the 4 1/4 family members who stayed in it. The thermostat instructions were different than those in unit 19, it wasn't as cool there. I was told the kitchen seemed bigger in unit 20, but I was happy with ours. The closet had allot of different games you could play and also extra bedding for the pull out couch. I believe there was a pack n play in there as well if someone would needed to use one. Washer & dryer in each unit. I had a few questions for the host and they were quick to respond and help with my needs. We were able to use the outdoor pool, it was very nice. Was clean and felt very refreshing. Indoor pool was equally nice, but was a bit too cold for our Lil one. Condo was close to allot of things. Would definitely stay there again.