Epic Retreat at Mystic Falls-5 bd 3.5 BA-1 Mile from the Square & Clocktower

Thanks so much!

Thank you so much! We are so happy that you enjoyed your stay! Safe travels!

Thank you so much for booking with us and the wonderful review. Lets us know if you want future dates! Safe travels!

Sabrina, I'm so glad that you and your family enjoyed the home. It does our heart good to see people really enjoying the property. We would love to welcome you guys back. Let me know if we ever need to check on any dates for you. Thanks, Carla and Will.

Hi Jeffery, we truly wish that you had reached out to us because we played a Cleaning crew called Patricia's Cleaning. Good money to clean this property. So anytime any Guest has a problem They're only a phone call away. We also provided you with our toll-free number so that you could call if there was any concerns. We received no call in regard to this at all. Had you reached out? We would've had the cleaning crew come back out and address. Anything that you wanted at no charge.

Thank you so much for the wonderful review. We love that you had a smooth experience during your day. Let us know if you need any future dates. We'd love to help. Safe travels till then.

We are so grateful that you guys chose to book with us and so very happy that you enjoyed your stay. We love Guest like you we would love to have you come back just let us know any dates you'd like us to look at for you. Thanks again.

I am so happy that you enjoyed your time in our vacation home! We would love to welcome you back as a guest anytime. Thanks again safe travels.

Lisa, Thank you so much for the wonderful review. We love hearing that our guest enjoy the property. And we are so thankful that you and your family booked with us. feel free to let me know if you need the property anytime in the future. Until then safe travels Carla.

Hey, I'm so glad you enjoyed your stay. You guys were awesome Guest safe travels and if you ever need any new dates just let me know. Hugs C

Thank you so much for the wonderful review. We loved having you guys as guestss at Epic Retreat At Mystic Falls our vacation rental. Let us know if you want us to check on dates for you in the future. Safe travels!

Laura, so glad you and your family enjoyed your stay at Epic Retreat At Mystic Falls. Let us know if you have any future days that you're at like us to look at we welcome you guys back. Until then, safe travels.

We are so thrilled that you guys enjoyed your stay! Especially doing during the holiday holidays we love to know that families are enjoying the space. Please feel free to let me know any future dates that you wanna book. Safe travels to till then to you and your family and wishing you guys a wonderful new year!

Thank you so much for the wonderful review. We really appreciate you booking your stay with us. Please let us know if there's any other dates we can check out for you. Thanks again.

Thank you so much for the lovely review. We absolutely loved having you guys as Guest. Please let me know if you wanna look at any future dates. And always safe travels hugs, Carla.

Felicia, thank you so much for your wonderful review of Epic Retreat At Mystic Falls! We would love to have you back. Just let me know if you ever wanna look at dates. Thanks again, Carla.

Hey Will, I hope you and your family are well. I was so happy that you reached out to me during your stay and let me know your need for more pots and pans in addition to the full set that's provided at the property and that you allowed me to fulfill that need expeditiously by bringing more to the property within minutes. We certainly will add more. And a towel warming rack is on order. Thanks so much for saying safe travels.

Hi Mary, I'm so glad you enjoyed your stay overall. Sorry to hear that you guys ran out of hot water. Because it is a traditional home and it has a 40 gallon hot water heater, which is standard in Georgia for 3 1/2 bathroom home. The great news is the hot water heater is brand new like everything else in the property. I'm wondering if the large capacity washer for laundry was being run at the same time and perhaps the dishwasher. It's unusual for people to run out of hot water, but if it was a larger group, I could see how that could happen or someone taking longer showers than others either way it's duly noted and we will keep an eye on it with future guest. Let me know if you need anything. We welcome you back for a visit. Thank you so much. The host.

Our property is in Downtown Covington Just 1 point 2 miles from the square,as described in our listing. Our listing never says it's in walking distance because people book from around the world and of all ages and capabilities and disabilities.. So we would never say someone could walk. So that's complete untruth that you've written. Another untruth that you have written. is that the chairs were put together backwards. They are not. That is not something you could speak to because you do not and did not have the instructions and you we're not there putting the chairs together. And the chairs are put together just as pictured in the photos, not backwards. Your review is a complete untruth.Regarding the plush microfiber towels, they are a favorite of most of our guest. And we even share the link with them directly from our Amazon associate account because they're so popular.. As far as the ample porch with a loveseat and two chairs for seating and a table. You spoke of the configuration. That's something that you could move and it is a personal preference. In addition, all Wi-Fi codes, guidebook and check out instructions are in our welcome portal which you were instructed to sign in to upon your arrival. It was in the same message that gives the access code. You did not follow set instructions and.never checked into the welcome portal.The home is located in a historic district in downtown Covington and just like all the homes on the Square were renovated and we're not always in the current condition. This home has been faded top to bottom. And are continuing the trend to make all of downtown Covington a wonderful experience for all of our guest from around the world. Most of all your tone was aggressive and rude when I called to assist you. Because it seemed you did not like the sound of my voice. And at that moment, I realized you would be giving us a negative review not based on anything other than what you're assuming I look like.. We would not welcome you back to our property.