The Duke-2 Blocks to MTB Trailhead-2 Mi to DT

We’re glad to hear you enjoyed the location and found our communication helpful. Your feedback is greatly appreciated and helps us continue providing a great experience.

Thank you for sharing your feedback! We’re glad you enjoyed the home, backyard, and location, and that our team was responsive. Your comments mean a lot to us and help us continue improving.

Thank you for sharing your feedback. We're glad you enjoyed the pet-friendly environment, spacious layout, and the backyard patio. We appreciate you noting the well-stocked kitchen and garage access for bike storage. We apologize for the difficulty with the TV in the master bedroom and the missing cutting board—we’ll make sure these are addressed to improve future stays. We’re happy to hear you would recommend the property.

Thank you so much for taking the time to leave a review! We're glad to hear you found the home comfortable and that the location worked well for your bike fest weekend. We also appreciate you highlighting the ease of communication with our team—that’s something we really strive for. We’re sorry to hear that some areas didn’t meet expectations, especially regarding the smoke alarms and overall deep cleaning. Your comments have been shared with our maintenance and housekeeping teams so we can address these points right away. We’re always looking for ways to improve and provide a more memorable experience, and your feedback helps us do just that. Thank you again for choosing to stay with us—we hope to host you and your family again in the future!

Thank you for taking the time to share your experience. We're glad to hear you enjoyed the first few days of your stay and appreciated the location and comfort of the home. That said, we sincerely apologize for the inconvenience you experienced due to the kitchen sink backup. We understand how frustrating it must have been to encounter a maintenance issue that affected your ability to use the kitchen. While we acted quickly by dispatching maintenance and a plumber, we regret that the repair took longer than expected and that it disrupted the rest of your stay. We also acknowledge that the space should have been properly cleaned and sanitized after the service attempt. Regarding household supplies, while we aim to stock the essentials, we also encourage guests to let us know if anything is missing. We are always happy to provide any additional items needed as quickly as possible to ensure your comfort. Please rest assured that the plumbing issue has since been fully resolved by a licensed professional, and we’ve taken steps to ensure this does not happen again for future guests. This is certainly not the experience we aim to provide, and we’ve reviewed this incident internally to improve our processes. We appreciate your patience during the reimbursement process and regret that the final outcome didn’t fully meet your expectations. Thank you again for your feedback, and we hope to have the opportunity to provide you with a much-improved stay in the future.