4/10 DĂ„ligt
Eugene G.
21 aug. 2025
Gillade: Incheckning och plats
Gillade inte: Renlighet och annonsens riktighet
Overall Rating: 2 Stars.The cabin was charming with a great location, and our host was generally responsive, which we appreciated. However, two significant issues marred our stay. First, we found about a dozen bed bugs in one roomâs bed and walls, making it unusable and causing stress. I provided photos and videos to the host, but her follow-up inspection after our checkout found no evidence. An inspection during our stay would have been fairer, allowing witnesses from both sides. The partial refund was helpful but didnât fully cover the roomâs loss or our stress. Second, the microwaveâs loose handle, which I hadnât reported earlier, caused the glass to shatter during use on checkout morning, scattering glass in the kitchen. I was unfairly charged for the replacement despite cleaning up and notifying the host promptly. I contacted Vrbo, who said any further refunds depend on the host, and theyâre addressing the bed bug issue with her. Because these issues werenât handled with a customer-focused approach, we left feeling sorely disappointed. We hope these are resolved for future guests and that we are treated more fairly in the future.
Eugene G.
Bodde hÀr 4 nÀtter i juli 2025
