Being our first time to TN, really had no idea how difficult it would be to get to the cabin on the mountain. First off, you have to go pretty significantly out of your way to get to the rental office. Then, no one is around to speak with; you just get your welcome packet with needed information for the cabin out of a mailbox; make sure you take your own and not someone else's! Then drive to this beauty and be prepared for a steep trek, with lots of switchbacks. However, the cabin itself was awesome! Very clean, very cozy, gas fireplace, and when we went, they had it decorated for Christmas, complete with a small lit tree. It was so homey and nice! There's a washer/dryer, all kitchen equipment you should need, ample towels and washcloths, etc. Game room was nice for a quick game of pool or bring your own xbox games. Access was from the one end of the parkway in Pigeon Forge, so once you venture down off the mountain, you can quickly be in the action of Pigeon Forge or Gatlinburg. Hot tub was nice too; hot and ready for us when we arrived. Other minor small complaints were corroded batteries in the downstairs tv remote, requiring us to get up and physically turn off/on the tv (the horror ;-)), and no batteries in the 2 flashlights in the bathroom. Funny story - we were enjoying the hot tub but hearing wildlife moving in the trees and wanted to just see what was out there, but since the flashlights didn't work and there were no outside lights on that side of the cabin...we decided we were pruny enough and moved our fun back inside! Also, we lost power our first morning. There had been considerable rain and we assume trees or limbs came down on a line. It was restored within less than 3 hours; not a complaint, can't be helped. With all that detail, I would say definitely would stay here again. Though not in winter as I'm not sure we'd have made it up to the cabin in our rental Nissan. Maybe with 4 wheel drive.