It is strange that there are so many positive reviews of this property and its owner because our experience was very different.
Prior to our arrival, Dave indicated that if there were any issues with the rental house, that we should contact him. According to Dave, the house was supposed to be clean the day of our arrival.
Once we arrived, we started to unpack and settle into the house. While unpacking, we noticed dust on the furniture, bedsheets, and blinds. When we checked the pool, it was uncovered and dirty. We saw a lot of leaves and debris throughout and at the bottom of the pool. The pool wasn’t usable in the condition it was in.
When we called Dave to express our concerns, he was rude, condescending, and refused to do anything regarding these issues. He seemed put off, unapologetic, and agitated that we called him expressing our concern regarding the current state of the house. He didn’t want to address these items.
Although the condition of the house was less than desirable, we expressed to him that we were willing to clean the house ourselves, but we needed him to send someone to clean the pool.
From that point, Dave demanded that we leave the house as soon as possible and that he would fully refund our money. He also said that the cleaning lady was on her way to the house to prepare for the next guest and that we have to leave immediately.
When Julie, the cleaning lady, arrived, we showed her the dust, and she acknowledged it. She admitted that she must have missed it. However, Dave did not want to hear about it and forced us to leave the house in one hour. It is likely that Julie misinforms Dave about how clean the house and pool really is.
After we notified Dave that we left the house, he didn’t follow through with his word. Instead of cancelling the reservation and fully refunding our money, he edited the reservation to make it look like we stayed for one night so that he could keep some of our money. He only gave us a partial refund.
So, if you want to book this property, you have to be ready to clean the house and the pool yourself because all Dave cares about is getting your money. He will not address your concerns and might force you out of the house. If you would like to have a stress-free stay, please do yourself a favor and stay away from this property and its owner.
I wouldn’t be surprised if Dave responds to my review with misrepresenting the facts and with false accusations because that is type of person he is.