Grand Luxxe Nuevo Vallarta Spa Tower 3BR / 3BA

Thank you for taking the time to write a review. I’m glad to hear that you enjoyed your stay. Best, David

Lisa, Thanks for taking the time to write a review - I'm really glad that you enjoyed your vacation at the property. Regarding the resort overview presentation, I try to tell my guests that attending is completely voluntary and if they prefer not to sit through a presentation, they just need to politely decline the invitation and that should be the last they hear of it. Many guests who do decide to attend the presentation in return for the restaurant and tour discounts usually find it to be a worthwhile experience given the value of the discounts received during their stay, and some guests actually end up becoming owners themselves. It sounds like you may have decided to attend the presentation and didn't have a good experience - if so, I'm very sorry, but I'm happy to hear you say that you had such a great time otherwise and that you would still highly recommend the property. I would welcome the opportunity to work with you again in the future if you want to return to this resort or visit any of my other vacation rental properties in other parts of Mexico, the US or other international locations. Best, David

Thanks for taking the time to write a review. I trust that your service requests were addressed promptly, and I'm glad to hear you enjoyed your stay at the resort and in the unit. Best, David

Thanks for taking the time to write a review. I"m glad to hear that you and your family had a great stay. Sorry that you found your on-site concierge to be unhelpful in making restaurant reservations. For most weeks of the year, it is fairly easy to "walk in" without a reservation at several of the on-site restaurants, but during the busy Christmas/New Year's weeks, it's more difficult to do so. From your description of the meals as "spectacular", it sounds like you were able to get into some good on-site restaurants by using the Vidanta phone app, which is great. If you decide to return, I would be happy to provide you with some tips on how to ensure that you get top-notch service from the concierge staff. Best, David

Thanks for the review. I"m glad that you enjoyed your stay. Feel free to reach out in the future if you want to return to this same location or if you want to visit any of my other vacation rental properties. Best, Dave

Thanks, Brittany, for taking the time to write a review. I'm glad you enjoyed your return stay, and that your family had a great vacation. Feel free to contact me again if you want to return next year to the same location or if you want to visit any of my other vacation properties. Best, David

Thanks for the review - I'm glad you enjoyed your stay. Best, Dave

Thanks for taking the time to write a review. I'm glad you enjoyed your stay. Feel free to contact me in the future if you want to return to this location or if you want to visit any of my other vacation rental properties. Best, David

Thanks, Pam, for taking the time to write a review. I"m glad you enjoyed your stay. Feel free to contact me in the future if you want to return to this resort or to any of my other vacation properties in Mexico or elsewhere. Best, Dave

Thanks for your review, Brittany - I'm glad you enjoyed your stay. Best, Dave