4/10 Dåligt
Richard B.
16 jan. 2025
Gillade inte: Renlighet, kommunikation och annonsens riktighet
80th Family Birthday Party expectations UNFULFILLED
We planned a 80th Birthday party for my wife and 14 family members. From day one we had problems with the electrical system on the property. First the wi-fi went down and then the stove and dishwasher. After that was reported we were instructed, over the phone, how to reset the circuit breakers for the house that had separate ones on each floor (not something that guests should have to do!). The owner's agents needed time to fix a circuit breaker so they told us to that the stove would be plugged into a hall socket whose circuit was not the right size for the stove therefore putting limits on the stove's use. We hired a private chef to cook a lavish Birthday Dinner for the 14 of us on the third day of our stay We were advised that everything would be fixed by dinner time. The chef came and was preparing the dinner when all of the electricity in the house went off. It was necessary for him to cook on a small charcoal grill outside that would only cook a portion of the meal at a time. As a result this Special Birthday Dinner was well below what the chef and we expected. The property is listed as accommodating 20 guests and we only had 14 yet we were told that there were restrictions on the use of the air-conditioning units in each room. The property is run by agents who are friends of the owners. When all was said and done and we tried to voice our concerns directly with the owners we were stonewalled in the process and never given that information.
Richard B.
Bodde här 7 nätter i augusti 2024
