10/10 Fantastiskt
Maria B.
28 jan. 2025
Gillade: Renlighet och incheckning
Gillade inte: Kommunikation och annonsens riktighet
30th birthday celebration.
The property was of a high standard and well equipped. The views were outstanding with a spacious balcony. The en suite showers were very luxurious . The building had beautiful facilities including gym, pool, sauna and steam room. The boot room was easy to access and was wonderful to have heated lockers for ski/ snowboard boots. The check in process was a little confusing as we didn’t realise we had to go to another building to check in and it was poorly sign posted. We had to ask for extra apartment keys and there was only 2 sets of keys for the boot room which was awkward with a large group. The apartment was perfectly positioned for ski in and ski out but there was quite a steep incline to walk up and down to access the rest of the town. We were very disappointed to find the diagrams and descriptions of the bedrooms were incorrect. We were expecting two of the rooms to have a queen bed and 2 singles in them. This would have accommodated our group, with no one having to sleep in the communal area. Unfortunately the reality was that two bedrooms only had single beds in them. So we had to use the sofa bed. The owner was not very helpful in responding to our complaint. The apartment reception understood what we were saying as we went to check we were in correct apartment.! Thankfully VRBO listened to our concerns and after several days of communications we were offered a credit note to use against future bookings.
Maria B.
Bodde här 7 nätter i januari 2025
