We experienced 3 major issues with the property.
First, multiple dishes and utensils were unwashed and crusted over with food when we arrived.
Second, we got locked out of the house for an hour the first night of our stay. At check in, the host left us 4 sets of keys on a table inside. What he failed to mention is that these weren't duplicate sets and only one opened the exterior door; they also weren't labeled in a manner that would've made this clear. We contacted the host immediately, around 815 PM, but he didn't send someone until after 9.
Finally, we were locked out of an interior room, where 3 of our kids were staying, for over 9 hours. When we were heading to the beach at 11 am, one kid pulled the door shut behind her, which caused it to lock. None of the keys in the house worked to unlock it, and neither did credit cards, pins etc. We told the host and he acknowledged this was a preexisting problem and promised to have someone unlock it while we were out. When we returned at 530 pm, the door was still locked. We were unable to access our stuff, our kids couldn't change out of swimsuits etc. The host was very slow to respond to calls and texts and didn't ultimately send anyone until about 8. The cleaner he sent didn't have a key, just pins, which again didn't work. She ultimately told us to force the door open, which my husband had to do by throwing his full weight against the door multiple times at risk of injury.
In short, the house didn't meet basic standards