First off, I want to commend the iTrip NW team for their exceptional customer service! I rented another property in December but had to cancel at the last minute due to a family emergency. They went above and beyond to assist me with my insurance claim—true A treatment.
This review is specific to my experience, and I hope it helps others to make an informed decision. I want to emphasize that these observations are based purely on my personal needs and situation, and I truly appreciated many aspects of my stay.
Background:
Family of 5 (3 adults, 2 children)
I rely heavily on internet for remote work.
My mother, who uses a walker, has mobility considerations.
The Positives:
The house itself is amazing! Located in a beautiful, quiet neighborhood, driving through the area was a real treat. The interior layout was fantastic—spacious, well-maintained, and thoughtfully designed. Being a single-level property, it aligned with our needs, and the kitchen was fully equipped with everything we needed.
The master bedroom was especially comfortable, with its large size and direct access to the stunning deck—a real highlight for me! My kids and mother also settled in wonderfully, and I didn’t hear any complaints.
Things to Be Aware Of:
When we arrived, I noticed that the driveway was quite steep and uneven, which made navigating with my mother a bit of a challenge. However, we found a workaround by parking on the rocks beside the house, which made accessibility easier. The pictures were accurate, but the difficulty level for access was higher than I had anticipated. I also want to note that the garage was locked, so it wasn’t an alternative entry option.
On the technology side, there is room for improvement. The TV (a 50-inch plasma) wasn’t user-friendly when trying to connect to internet services, and despite our tech-savvy family persevering for an hour, we couldn’t resolve it. We eventually bought a smart TV as a temporary fix. Additionally, the internet performed inconsistently, which impacted an important Zoom meeting I needed to attend. Lastly, there were no TVs in the bedrooms—a minor point I didn’t double-check beforehand in the amenities list.
Final Thoughts:
Despite these challenges—most of which were specific to my situation—I absolutely loved the house and would happily rent it again once my mother’s mobility has improved. My experience with iTrip NW and the overall charm of the property make it worth a visit for anyone seeking a comfortable, peaceful stay. Thank you, iTrip, for making our stay memorable and for your exceptional support!