Vackert dekorerad helt ny lyxig 9BR-villa med pool / spa / spel

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Hel semesterbostad

Översikt
Bekvämligheter
Regler
Läge
Värd

Utmärkt

9 sovrum6 badrumSovplats för 22390.2 kvm

Populära bekvämligheter

Parkering tillgänglig
Torktumlare
Tvättmaskin
Jacuzzi
Uteplats
Grill

Utforska området

Kissimmee, FL

Champions Gate Golf Club
‪9 min med bil‬
Mystic Dunes Golfklubb
‪14 min med bil‬
Disney's Animal Kingdom® Theme Park
‪22 min med bil‬
Kissimmee, FL (ISM-Kissimmee Gateway)
‪31 min med bil‬

Rum och sängar

9 sovrum (sovplats för 22)

Sovrum 1

1 kingsize-säng

Sovrum 2

1 dubbelsäng och 1 enkelsäng

Sovrum 3

2 enkelsängar

Sovrum 4

1 dubbelsäng och 1 enkelsäng

Sovrum 5

1 kingsize-säng

Sovrum 6

1 våningssäng (enkel)

Sovrum 7

2 queensize-sängar

Sovrum 8

1 kingsize-säng

Sovrum 9

1 kingsize-säng och 1 spjälsäng

6 badrum

Badrum 1

Badkar eller dusch · Toalett

Badrum 2

Badkar eller dusch · Toalett

Badrum 3

Badkar eller dusch · Toalett

Badrum 4

Badkar eller dusch · Toalett

Badrum 5

Badkar eller dusch · Toalett

Badrum 6

Badkar eller dusch · Toalett

Ytterligare utrymmen

Däck eller uteplats

Kök

Pentry

Om boendet

*** SISTA MINUTEFÖRSÄLJNING TILLGÄNGLIGT !! ****
Helt nytt lyxigt 9BR / 6BA hem i Windsor At WestSide! Denna fastighet är helt perfekt för flerfamiljegrupper eller golfgrupper, och har alla bekvämligheter i hemmet och mer!
Boka din semester nu på detta vackra hem med pool och spa som ligger i den underbara Windsor på Wesside Resort.

Helt nytt lyxigt 9BR / 6BA hem i Windsor på WestSide!

- 9 lyxiga sovrum (4 King, 1 Queen / Queen, 2 Twin / Full Room, 1 Twin / Twin, 1 Twin / Full våningssäng), 1 barnsäng, sova för 23 personer
- 6 badrum
- 3 sovrum med privat badrum med eget badrum
- Loft med storbilds-TV, spelkonsol och biljardbord, fotbollsbord
- Gourmetkök
- Rymlig sitt- och matplats
- Privat pool och spa
- Gratis långdistanssamtal till USA, Kanada och Mexiko
- Kompletterande höghastighets WiFi-internet i enhet
- Digital kabel-TV ingår
- Babyutrustning ingår (spjälsäng, barnstol)
- Färska handdukar och sängkläder ingår
- Fullt utrustat matkök med rostfria apparater
- Fullstor tvättmaskin och torktumlare ingår i enheten
- Hårtork, strykbräda och strykjärn ingår
- LCD-TV med DVD-spelare och Nintendo-spelkonsol
- Vänlig kundsupport från en dedikerad chef under din vistelse
- Gated community med 24-timmars säkerhetsvakt
- Gratis parkering på plats för upp till 5 fordon
- Garage för parkering

Dessutom som vår gäst får du njuta av alla bekvämligheter på anläggningen såsom den lata floden, plaskpool för barnen, 2 andra stora pooler, tennisbanor, fullt utrustat träningsrum, på plats bio, arkadspel och familjerestaurang.

Notera:
- Valfri poolvärme är $ 30. 00 plus skatt per dag.
- Valfri uthyrning av BBQ gasgrill (med full propanbehållare) är $ 65 / wk plus skatt
- Tidig incheckning / sen utcheckning debiteras en avgift på $ 45 / tim
- Windsor at Westside är en ny utväg. Du kan se konstruktion runt ett område på orten.

Fastighetsförvaltaren

Frank & Winnie

Språk

Engelska

Skydda din betalning – boka alltid via Vrbo

Om någon ber dig att boka via dem eller betala dem direkt innan du bokar på Vrbo, ber vi dig att rapportera det.

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Lägg till datum för priser

Bekvämligheter

Pool

Jacuzzi

Kök

Tvättmaskin

Torktumlare

Luftkonditionering

Liknande boenden

Pool
Jacuzzi
Kök
Tvättmaskin

Husregler

Incheckning efter 16.00

Lägsta ålder för att hyra: 21 år

Utcheckning före 10.00

Barn

Barn tillåts: 0–17 år

Evenemang

Inga evenemang tillåts

Husdjur

Inga husdjur tillåts

Rökning tillåten

Rökning förbjuden

Cancellation by Guest must be done in writing and is subject to the policy below. We advise guests to purchase Trip Insurance or CSATravelProtection.

Please refer to VRBO for the specific cancellation policy: Firm60/30DayPolicy.In addition,a $75 admin fee will be applied to process the cancellation.

Power/weather-related cancellation: NVH does not issue refunds due to acts of nature such as weather,road conditions, snow conditions, power outages.

Viktig information

Att hålla koll på

Detta boende drivs av en professionell värd. Att erbjuda boende är kopplat till värdens företagsverksamhet eller yrke.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.

Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.

Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.

Fester och gruppevenemang är inte tillåtna på boendet.

Värden har angett att det finns en kolmonoxidvarnare på boendet.

Värden har angett att det finns en rökdetektor på boendet.

På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, förbandslåda och instickslås.

Bra att veta

Bil rekommenderas för transport till och från detta boende.

Om området

Kissimmee

Denna villa ligger nära en temapark i Kissimmee. Champions Gate Golf Club och Mystic Dunes Golfklubb kan vara värda att kolla in om du har aktiviteter på programmet, och den som har lust att shoppa kan besöka Gamla stadskärnan och Disney Springs™. Har du barn med dig på resan? Då får du inte missa Walt Disney World® Resort, eller kolla in något evenemang eller en match på ESPN Wide World of Sports Complex.

Kissimmee, FL

I närheten

Champions Gate Golf Club - 9 min med bil - 7.3 km
Mystic Dunes Golfklubb - 14 min med bil - 9.3 km
Reunion Resort Golf Course - 20 min med bil - 14.9 km
ESPN Wide World of Sports Complex - 20 min med bil - 18.1 km
Disney's Animal Kingdom® Theme Park - 22 min med bil - 16.7 km

Ta sig runt

Kissimmee Station – 33 min med bil
Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min med bil

Restauranger

‪McDonald's - ‬8 min med bil
‪Culver's - ‬6 min med bil
‪Taco Bell - ‬7 min med bil
‪Best of British Cafe - ‬8 min med bil
‪Denny's - ‬8 min med bil

Vanliga frågor och svar

Finns det pool på Vackert dekorerad helt ny lyxig 9BR-villa med pool / spa / spel?

Ja, boendet har en utomhuspool. Det finns uppvärmd pool.

Är Vackert dekorerad helt ny lyxig 9BR-villa med pool / spa / spel husdjursvänligt?

Nej, husdjur är inte tillåtna på boendet.

Vilka är incheckningstiderna för Vackert dekorerad helt ny lyxig 9BR-villa med pool / spa / spel?

Incheckning börjar 16.00.

Vilken utcheckningstid gäller för Vackert dekorerad helt ny lyxig 9BR-villa med pool / spa / spel?

Utcheckning sker senast klockan 10.00.

Var ligger Vackert dekorerad helt ny lyxig 9BR-villa med pool / spa / spel?

Denna familjevänliga villa i Kissimmee ligger 3,8 km från Lake Davenport och mindre än en mil från Surfari Water Park och Island H2O Live!. Mighty Jungle Golf och Champions Gate Golf Club ligger också mindre än en mil härifrån.

8,8

Fantastiskt

Recensioner visas i kronologisk ordning och har, om inget annat anges, genomgått en gransknings- och verifieringsprocess.

Läs mer

8,0/10

Renlighet

9,4/10

Incheckning

8,2/10

Kommunikation

8,4/10

Läge

8,6/10

Annonsens riktighet

10/10 Fantastiskt

Karthikeyan K.

18 apr. 2022

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Nice resort to stay!

It was good experience everything as expected and more spacier and we had nice stay.

Bodde här 5 nätter i april 2022

10/10 Fantastiskt

Alec M.

7 jan. 2020

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great stay! Beautiful property!

Close to Disney, we would stay here again! Very nice!

Bodde här 5 nätter i december 2019

8/10 Bra

jasmin o.

29 juni 2020

Gillade: Incheckning, kommunikation, plats och annonsens riktighet

I think it needed to be more clean. Other than that we enjoyed our experience!

We had a very good time!!

Bodde här 6 nätter i juni 2020

8/10 Bra

BRIAN F.

1 apr. 2022

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great Getaway

We had 20 people and plenty of room. The pool heat was really warm which was extremely nice for everyone. the stay was great and would recommend this house.

Bodde här 7 nätter i mars 2022

10/10 Fantastiskt

Temperence F.

1 sep. 2020

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Awesome home

Property looked exactly like pictures. Home was very clean , great location.

Bodde här 5 nätter i augusti 2020

10/10 Fantastiskt

blondell b.

17 juni 2019

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Family short trip

We love the house. It was amazing. We are planning to come back again. Love it

Bodde här 4 nätter i juni 2019

10/10 Fantastiskt

William S.

9 juni 2019

The home was very clean and inviting !

The home was very clean and inviting. It was perfect and just as described. It had a dream kitchen and family room. The pool was very nice. There's so much space and the beds were so soft and relaxing. This is the perfect setting for people who love nature, space. We had a lovely time and will definitely return.

10/10 Fantastiskt

Marina Q., Tracy ca

21 mars 2019

BEAUTIFUL HOME ❤️

We love the house,spacious,clean and it looks new just like the pictures. Great location,we enjoy playing in the game room with the kids,the pool area is really nice,great for kids. This property have all you need,.Great management,customer service and cleaning crew. Yes we would stay at this property again. Yes I would recommend this property to my friends.

Bodde här 5 nätter i mars 2019

10/10 Fantastiskt

Scott F.

3 juli 2019

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Amazing house for youth or groups with teenagers and adults!

Amazing experience in renting this home this past week for my U15 girls soccer team. The house had plenty of room for my girls and house parents, the game room upstairs was a favorite of my players, and the bedrooms and bathrooms truly depicted the pics put online! Highly recommend to any large family or groups!!!

Bodde här 4 nätter i juni 2019

10/10 Fantastiskt

Michael G.

28 jan. 2019

Great Place, Great Owners, Great Experience!

House was brand new. Very well laid out. Very quiet area without a lot of shops and restaurants nearby, but still only 5 minutes away. Commute to Disney is easy from this location. Kids and Familirs will love this house.

Bodde här 4 nätter i december 2018

10/10 Fantastiskt

Alyssa S.

25 jan. 2022

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Wonderful Experience (All Adult Group)

We stayed here with a group of friends all 21+ and absolutely loved the house. It was clean and so much fun, even for a group of all adults (who still fought over the themed rooms). The only feedback I have is that I wish the kitchen was stocked with just a few more cooking utensils/dish soap and the laundry room had soap to run the towels. Other than that, it was a great distance from WDW and a wonderful neighborhood.

Bodde här 4 nätter i december 2021

10/10 Fantastiskt

Tiffany J.

4 juni 2019

Beautiful House!

Everything went smoothly. I was disappointed that the ice and water on the fridge did not work but the rental company sent someone out to look at. They were not able to fix it but the rest of the house more than made up for it. We had 18 people in our group and there was plenty of room for is and more. We will be back to this property in the future.

Bodde här 7 nätter i maj 2019

8/10 Bra

Verifierad resenär

14 juni 2021

Gillade: Renlighet, incheckning, plats och annonsens riktighet

Family vacation 2021

The house was great, location was perfect we had lots of fun in the house after getting back from the parks...but had major issues getting through the gates, was always a long line and took awhile for them to open the gates. I was told y’all had just recently change the protocol for getting into the Community which may have been the problem. I was also told we were getting heated pool because the Wi-Fi was out but never did. One of the TV’s didn’t have cable the message said it was deactivated. Other than that it was perfect. I would definitely stay here again and have already told friends about it.

Bodde här 8 nätter i juni 2021

8/10 Bra

Hector P., Danville, CA

22 juni 2021

Gillade: Renlighet, incheckning, kommunikation och annonsens riktighet

Great proximity to theme parks, large and spacious

Home was very spacious and accommodated our families (10 total) with room to spare. Proximity to the theme parks was also a plus. Having a pool was nice and the property already came with some floaties. The only issues we had were with loud neighbors playing music till close to midnight (homes are very close to each other), trash and general overcrowding and traffic in the streets in front of the house. Each home appeared to have about 4-5 cars parked in front making the area very crowded. Not sure if this is common or just everyone traveling this summer. Also, our trash bin was already 3/4 full of loose trash when we checked in. Trash is picked up everyday but they have to be bagged so our bin was never completely emptied.

Bodde här 7 nätter i juni 2021

8/10 Bra

KIM R.

26 nov. 2022

Gillade: Incheckning, kommunikation, plats och annonsens riktighet

Gillade inte: Renlighet

Family vaca

the house was great, the floors however looked clean but were actually filthy... House could use some paint and repairs, showing alot of wear and tear. Some other things that would make it better, towels...we had 20 people there and there just were not enough towels and since there is a pool it would be nice to have beach towels as well. All the bathrooms had hand soap dispensers, but all were empty, I wouldn't expect shampoo and body soap, but simple hand soap would have been nice we wound up leaving all 8 bottles that we purchased there for the next guests. I am also pretty positive i paid additional for early check in, which I did not get and I also paid for heat for the pool, I was told it wasn't paid for and had to pay again. I will remember next time to make sure I print out my payment list before submitting since it can't be reprinted after payment is made. We would definately do this again, the house was plenty spacious with lots for the kids to keep entertained.

Bodde här 8 nätter i november 2022

6/10 Okej

Jayne M.

28 juli 2022

Gillade: Incheckning, kommunikation, plats och annonsens riktighet

Gillade inte: Renlighet

Kissimmee house

After planning for a year to have a family reunion, we arrived on July 8, 2022 to stay for a week. The home was centrally located for easy access to the Disney World, Universal and Sea World resorts. The teenagers in our group had a great time in the pool and enjoyed the game tables upstairs. We found the house needing repairs to kitchen chairs and cupboards and a few other things in the house. We found the upstairs bedsheets needed to be cleaned and some beds missing the top sheets. There were dirty marks and other signs of not being cleaned. After my daughters washed the sheets, the dirt marks and the other dirty appearance were gone. We sent a list of items that needed fixing to the managers. The next day a maintenance man showed up without notice to fix things. He pounded on the door and rang the door bell and then proceeded to enter the house. My daughter-in-law was alone in the house with a sick child and wasn’t able to get to the door before the maintenance man entered. His sudden appearance scared her half to death! Fortunately, the maintenance man said he would come back later to fix things. Advance notice would have saved everyone from this experience, and should be required. Despite this negative experience, we enjoyed staying in this house.

Bodde här 8 nätter i juli 2022

4/10 Dåligt

Denise H.

17 aug. 2021

Gillade: Incheckning

Gillade inte: Renlighet, kommunikation och annonsens riktighet

Disgusted with filthy house!!!!-

We arrived to this property after driving 7 hours from Florida to fine this home unkept😞 there was trash in the yard. The house front entrance is damage and dirty. There is a torn rug at the dirty entrance. Upon entrance there are stains on all walls like dripping of some type. The kitchen table has stains and is old. The grout in the floors are filthy. The stairwell carpet is filthy. The walls are filthy. There was food left on top of the refrigerator. The rug in the living room is dirty. It looks like 5 dirty pigs played on it. The curtains in the living room had visible stains on them. The wall in the kitchen , couches and chairs are dirty. . There is chalk outside on the patio. The patio cushions are stained. The patio table is broken. The stove is disgusting and the refrigerator is dirty. For over 3 grand this home should be top notch. The carpet was extremely gross. I texted the host for someone to come and clean it up for me. They told me to contact Nova. When a number given states to contact and text for maintenance and issues. To no avail we had to go to Walmart. So we could clean the house After filing my complaint I received notification that I would be refunded a couple of hundred of dollars. That does not compensates for the stress of the total ordeal. We lost a day of relaxing due to cleaning the house. We wasted two hours trying to connect with someone about the issue. After realizing we weren't going to get any help we went to Walmart to purchase cleaning products and experienced the long and crazy mob of vacationers . Stood in line for an hour drove back to the house and cleaned to 1 in the morning. We couldn't sit on the cushions in the pool area because they were filthy. I feel we should have been compensated for at least a day and cleaning fees. The second day we were on the phone with you and had different cleaning people and cable people calling interrupting our vacation while they did a job at the house that should have been completed before hand. Rental per night is twice the amount refunded. Cleaning fee is half that amount, I had to purchase cleaning supplies bedding and towels due to the filth. Do not rent this home. It’s beautiful if it’s clean. Unfortunately this owner doesn’t believe in cleaning.

Bodde här 5 nätter i augusti 2021

6/10 Okej

sarah s.

15 mars 2022

Gillade: Incheckning, kommunikation och plats

Comfortable, but lots of issues...

Our group consisted of 17 people, 10 children (ages 2-17), and 7 adults. Overall, we were disappointed with the cleanliness and inconvenienced by some other issues, but the house worked well for what we needed. We all slept well each night. Due to the nature of our vacation, we didn’t spend much time in the house, though. Just needed it for sleeping and showers. These are the issues we had... •Upon check-in, it was immediately obvious that the home needs an extensive DEEP cleaning. The walls were dirty, the grout in the bathrooms needs replacing (looks moldy), the baseboards have THICK dust, the linens are dirty, and the walls need repainting. •Several rooms did not have any type of dresser, which is annoying when you plan to stay for 7 days. •The listing says that all of the bathrooms have a combo tub/shower, in fact, only 1 did. The master has a very deep soaking tub, but not a combo. There is ONE combo shower/tub upstairs, all others are shower only. •On the first morning after check in, while attempting to shower in the upstairs combo, I noticed the shower curtain was covered in mold, the tub did not drain, and the light above the shower did not work. (I addressed these concerns and property management came out on day 2 to replace the curtain and fix the draining problem.) •On night one, I noticed that our king sized bed didn’t have a fitted sheet, rather a flat sheet just tucked around the mattress. And instead of a king sized flat sheet, a full sized flat sheet, turned sideways, to fit the king bed width-wise. (Also addressed these issues and property management put acceptable sheets on the bed on day 2.) •The overhead light in the Harry Potter (bunk) room did not work. And, for some reason (unknown to me), there was painters tape on the floor, around the threshold of the closet in the hallway of the bunk room. It just looks unfinished. •The kitchen is VERY bare bones. Don’t expect to be able to make large meals, there just isn’t appropriate cooking utensils. The ice maker/fridge water never worked during our stay. •There are some HVAC venting concerns in the wash room. (Ie, it’s not vented to the outside of the house, so the dryer just pushes all that back into the room.) •The neighborhood is crowded, but we didn’t have any noise issues. •The property management instructions regarding trash pickup were conflicting. (Ex - the email says “place trash in brown bench outside front door,” only problem is, no bench.)

Bodde här 7 nätter i februari 2022

4/10 Dåligt

Chris M.

4 jan. 2022

Gillade: Incheckning och kommunikation

Gillade inte: Renlighet och plats

Loud Christmas vacation

We reserved this property the week after Christmas for our 5 families. There was plenty of space for all, but we encountered several issues with this rental house and the property next door. When we arrived the floors were very dirty, some beds still had sand in them. The kitchen had plenty of dishes, glasses, and silverware but the pots and pans were a mess. It made cooking meals very difficult. There were towels, but no dish towels, wash clothes , or hand towels. We had paid for the pool to be heated but it was cold. We called the management company and someone came out to look but the pool wasn't warm until our 5th day. On the sixth day our freezer started making noises, again we called and a tech came out immediately. The next day the whole fridge stopped working, tech came immediately but unable to fix. The management company sent over a freezer for all of our food. So the last two days of our vacation we had no working refrigerator. By far the worse part of the trip were our next door neighbors. When we arrived they were playing music by the pool so loud we could not sit out by our pool and talk. We asked them to turn it down they refused, we lodged a noise complaint and they still refused to turn it down. We lodged several noise complaints, we learned we were not the only ones to do so, the security guard talked to them but to no avail. We would not recommend staying at this home. The management company did attempt to solve many of our issues but were unable to fix these issues. It was disappointing to have to deal with theses issues on our vacation.

Bodde här 7 nätter i december 2021

8/10 Bra

Justin M.

17 nov. 2021

Gillade: Incheckning, plats och annonsens riktighet

Great for large family trip to Disney

Great layout and features for our extended family trip to Disney. Kids loved the game tables and pool. Good location and access was super easy. Surface areas were clean but house does need a deep cleaning, maintenance and new carpet.

Bodde här 7 nätter i november 2021

6/10 Okej

Chantale B.

17 okt. 2021

Gillade: Incheckning

Gillade inte: Renlighet, plats och annonsens riktighet

Great at a glance

When we first arrived everything looked so great til you start looking around.. this house looks like it hadn’t been cleaned in months. Nasty dirt all over the baseboard, at the bottom of the refrigerator, something sprayed on the wall and not wiped. We had to wear shoes or socks the entire time walking around the house or our feet would be black. Carpet upstairs has a huge split in the carpet out little ones kept tripping over. Also at the entrance to one of the bathrooms the tack strip sticks you every time. Looks like blood is on the back side of the curtains that lead out to the pool area. Couldn’t find the right remotes for some of the TVs. The gaming system did not work, air hockey table looks like it’s about to fall apart and the foose ball table didn’t have a ball. This neighborhood is also very loud with cars flying up and down the street. Also had a car try to pass us in the subdivision because we were going the speed limit. Waste of time calling the property manager because they do not answer the phone but only answer you in text. Definitely will not be staying at this property again. It could definitely use a good deep cleaning and a lot of repairs fixed.

Bodde här 7 nätter i oktober 2021

10/10 Fantastiskt

Nicole B.

13 sep. 2021

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

The BEST Experience

Amazing experience, home was beautiful very clean we really enjoyed our stay

Bodde här 4 nätter i september 2021

10/10 Fantastiskt

Cynthia C.

9 sep. 2021

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Absolutely Amazing

I planned this trip last year for my family. The house looks just like the pictures. I loved how much space it had to accommodate our large group. The house was clean upon arrival. I was very impressed because I seen the previous reviews and was nervous. All the appliances worked and the house has dishes, cookware, and all the utensils for cooking. Due to Covid we purchased a lot of our own. The club house amenities included with your booking was excellent the kids loved it. I would most definitely book this house again.

6/10 Okej

Pamela P.

14 juli 2021

Gillade: Incheckning och plats

Gillade inte: Kommunikation

Biggest issue was hundreds of dollars of food was spoiled due to malfunctioning refrigerator

Refrigerator/freezer never worked properly. So much food was spoiled because we shopped for the week as soon as we arrived. Requested grill large enough to feed 22 people. We had a small charcoal grill big enough to grill for maybe 5 people. Property upgrades definitely needed. Living area rug needs replacing. The beautiful living table shown in marketing photo needs refinishing (especially the top). Pool tiles and furniture cushions needs replacing. Nails sticking up on carpet in master bedroom between bedroom and bathroom. Game room pool sticks broken just to name a few.

Bodde här 7 nätter i juli 2021

4/10 Dåligt

Karli S.

26 juni 2021

Gillade: Läge

Gillade inte: Renlighet, kommunikation och annonsens riktighet

Very Disappointed

We have been looking forward to this vacation for more than a year. We rented this house near Disney this week celebrating our daughters High School graduation. When we pulled up in our first day there was garbage all over the yard from the previous tenants. Everything went down hill from there. At 1 am our first night, we started turning down the beds and were horrified to realize none of the beds were cleaned from the people that stayed there before us. The sheets smelled like cologne, had other peoples hairs on them and we found other peoples clothes tangled in the sheets. We were all forced to sleep in disgusting beds which is even more horrifying in the middle of a global pandemic.. The blue pool towels were folded and put away wet on the shelves. We weren't even sure if they were clean so spent our time rewashing and drying those towels. We spent our first day taking pictures all over the house due to all the damage from previous renters that has not been fixed. Paint chips in the walls, broken chairs, broken lamps, stained curtains, filthy rugs and carpets. We paid to have the pool and spa heated for the whole week. On our day off from the parks when we planned to swim all day and grill out we were unable to. The pool company showed up early kn the morning shocked the pool. We were never notified. They only reason we figured it out was because we were up early enough to see the pool guy on the lanai adding chemicals. Had we not seen that, our kids would have jumped into the pool and used it all day with unsafe chemicals putting their lives at risk and we would have spent the rest of our vacation in the hospital. When we contacted the property manager they were very unhelpful and didn’t care that they didn’t notify us and put our kids at risk. We were unable to use the pool for 24 hours. We notified the property manager and owner and they said we could be reimbursed for the days we could use the pool however that doesn’t make up for the fun we lost. When we came back from the parks the next night excited to use the spa, we found that the pool and spa were no longer heated for us even though we paid for the entire week. We notified the property manager and they still haven’t responded. We still have not received any messages formally offering to refund a specific amount of money for the days we were unable to use the pool. We were so excited to stay in this house, however, we were extremely disappointed. We would not stay here again.

Bodde här 7 nätter i juni 2021

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Frank & Winnie är värd

Welcome to WY Vacation Home! As full-time vacation home owners, Frank & Winnie have been in this business since 2008, with hundreds of happy guests and positive reviews. We own and manage 30+ large luxury vacation homes at Disney area, provide our guests the best service and memorable vacation experience. Feel free to contact us, we will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!