6/10 Okej
Krishna S.
6 aug. 2023
Gillade: Kommunikation och plats
Gillade inte: Renlighet och annonsens riktighet
Disappointing
The overall experience with the VRBO rental was disappointing. It would certainly be our last choice. The cottage had numerous issues that made it not worth the price; it is a very old property and poorly maintained. Despite being charged a cleaning fee, the place was so dirty that when we vacuumed it ourselves, the dirt container almost filled up. Moreover, one of the two toilets in the cottage was non-functional. Although the host sent over people to try and fix it, the issue was never resolved. The kitchen knives were so old and dull as to be unusable for preparing meals. We actually went and bought a kitchen knife and a non-stick pan because the pans there were so old that food got stuck and required vigorous scrubbing. In short, this cottage and its contents need to be updated. It is seriously outdated and dingy. Another distressing issue was that upon our check-in, we discovered there were no linens or towels provided. When we reached out to the host, she mentioned that the listing had stated there would be no linens or towels, but she never responded when we asked her to show us where it was mentioned; it was not mentioned anywhere in the listing or any communication we received.
On the positive side, the location was good and the WIFI worked well.
After we checked out, we received $200 refund from the host but without any explanation!
Krishna S.
Bodde här 14 nätter i juli 2023
