Evolve Vacation Rental
- Engelska, Franska, Tyska, Spanska
Allmänt om fastigheten
Pool | Spa
Minimiålder för huvudgäst:25
Maximalt antal hyresgäster:2
This location was the perfect place for a quiet getaway for our honeymoon. The grounds and pool were beautiful and it was close to everything we wanted to do in St. Augustine.
World Golf Village Resort and Spa St Augustine FL
It was supposed to be a relaxing weekend at a quiet spa, it was everything but. Upon late night check in, with to go meals brought with us, there was no utensils available nor dishes. At shower time we had to share a washcloth and towels because there wasn’t enough for the two of us. Then there was the couple next door in the adjoining unit which was owned by the same owner as ours, who had fought, yelled and screamed profanities all weekend, to the point of us leaving the condo and renting a hotel for the remainder of our stay in St Augustine. We were in contact with the owner on several occasions, who did respond promptly. His final reply to us was and I quote “if it makes you feel any better, they left trashed the unit doing several hundred dollars worth of damage” and they admitted to their behavior. Our complaints were verified by other neighbors. He graciously refunded us one night stay upon our departur.e.
Paula, we're sorry to hear your stay fell short of your expectations. However, the homeowners did offer to bring additional towels to you but you declined. We're sorry to hear your neighbors were disruptive to your stay. The owners did offer to reach out to the neighbors and come to a resolution, but you asked that they refrain. We're sorry if the generous measures taken to make things right weren't satisfactory to you. We strive to provide exceptional guest experiences, and we're confident this condo will continue to host many satisfied guests! Best, the Evolve Team