Communication and booking were excellent—straightforward and hassle-free. Arrival was seamless, with clear instructions and easy key collection from the secure store on the flat door. The apartment is on the 4th floor, accessible by lift.It's a quirky and well-designed space, with a double bed on a mezzanine level accessed via ladder steps—low headroom, but that didn’t bother us. The single bedroom has bunk beds, where our 18-year-old slept, and there's also a sofa bed in the living area. The apartment had everything we needed, though we only used the coffee machine as we ate out each night.The owner was very helpful, even storing our luggage and skis securely until our late afternoon pick-up, allowing us to explore without worry.One minor issue—my husband’s footwear, left above the mailboxes (as we understood ski boots weren’t allowed inside), was taken. Mine remained, so it was disappointing but not a reflection on the owner. Just something to be aware of.Overall, a fantastic apartment, and we’ll definitely return next time we’re in Chamonix!