Our family of nine adults were very excited to be spending some time together, and booked Kiltevna for a weekend catch up. The house and surrounds looked perfect for us. We weren't looking for luxury, just comfort with room to relax and spend time together.
Online photos (on this and other booking sites) showed 3 double bedrooms and one bed room with 2 bunk beds. It was listed as sleeping 10, and so would fit the 9 of us comfortably. We then booked for 9, possibly 10 people, and the booking was accepted for that number of guests.
Unfortunately, when the first couple arrived, they found only 2 single beds in the 4th bedroom. We immediately called the booking agent who told us the home had been changed to two single beds instead of bunks earlier in the year, but somehow hadn't been communicated in the listing. The person we spoke to was very friendly and sympathetic and spoke to his manager, but they said they could do nothing about it. We have not been contacted further regarding this either, nor offered any compensation, which is disappointing.
Because of that, one of the family had to drive a 2 1/2 hour round trip to collect a spare mattress from home to sleep on the floor. This was not ideal and put a dampener on the start of our weekend.
The actual house was lovely with a great kitchen, and the balcony views were beautiful. The surrounding gardens and yard were very pleasant. I see the bunk bed photos in the listing have been removed but it now shows 5 bedrooms, one with two extra single beds?? There are definitely only 4 bedrooms sleeping 8 people. Hopefully that will be corrected soon as it's very confusing.
All in all it was a wonderful family weekend, and I would definitely recommend the property but with the proviso that the listing details be clarified.