Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We checked in after hours on a Monday. Though we had to make all of our own beds, the unit was great. Right at 8:00 am on Tuesday, though, we were awakened by an offensive drilling sound. We have two children who were also awakened. Coming from the West Coast, 8:00 am East Coast time is 5:00 am our time.After a rough travel, we were really looking forward to some relaxation. We gave it some time, thinking, "It's ok...we can all nap later." Needless to say, that did not happen, as the drilling continued until 4 pm. This happened our ENTIRE stay. We reached out to the company via email. Twice. We were told that the drilling would likely continue throughout our stay and that our situation would be discussed on the Wednesday following our check-out date.Bryant Reality claimed to not know the construction was occurring. However, in speaking to the construction crew, they said they did indeed have a construction schedule. Our building was the last on the list, so construction had been under way for quite some time. The construction crew was very nice and apologetic, stating that they knew the sound was offensive and reverberated throughout the entire building. Wrightsville Dunes has multiple buildings, and I would assume none of them were at full capacity during this time of the year. Yet we were not offered to move.We tried to call Mr. Perkins, but he never returned our call. We resorted to email, where Mr. Perkins replied with an apology but stated since the unit was not uninhabitable, we were not entitled to any compensation. For us, it was uninhabitable in the fact that we could not sleep, relax, nap, or be in the building without the jarring noise of jack-hammers.If the bar for customer service and satisfaction is whether or not a place is uninhabitable, that's pretty disappointing. It is also not a business that I would like to continue to support. We will be going with other rental companies for future stays at Wri