First thing we did was take a couple of wine glasses out of the cupboard and they were filthy. Greasy fingerprints all over them. Check out is 10 am and we checked in at 4pm because the room wasn't ready yet. That's 6 hours to prep the room, and yet there was dusty surfaces, dirty glasses, the front door trim was falling off, the window screen is not secure, the bathtub moves up and down when you're showering, the toilet flush handle is just weird, the decor is crying out for an update, the mountain view is obstructed by the trees, the back entry gate to the pool area is right below the suite so you get to hear loud people attempting to enter the gate code several times before someone from the inside finally lets them in, and no a/c! This is 2021 and this suite is the only one we've stayed in for the last three years with no a/c. Wow. Now that's a cheap owner. Show some respect to your guests and buy an a/c unit, fix what is broken, and actually clean the place. Thank you.