The property is beautiful and the location is 5 minutes from DV. The home is very comfortable with large bedrooms and strong showers. The owner was very responsive and easy to work with. We appreciated the late checkout so we could squeeze in another day of skiing and relax before our flight.
The management company (Alpine) was not easy to work with.
We have stayed at many VRBOs at various ski resorts, and a family fireplace room is one of our main criteria in choosing a home. After a cold day of skiing, warming up next to a fireplace is something we look forward to every trip and sharing our stories of the day while drinking hot coco. The fireplace did not work during our stay. When we arrived on our first day, we complained and was told someone would come the next day to fix it. This story repeated itself every day, and the fireplace was never fixed. Eventually, we were told that the fireplace has not been working for a while, definitely not working prior to our stay. We should have been informed prior to our stay of this, or at least be told the first day we complained. Instead, we had to call and manage this issue the entire time. It was suggested we use the small electric fireplace in one of the bedrooms. However, a couple was staying in that bedroom, and it did not make sense for the kids and other couples to gather in someone else's bedroom.
Also, the previous guests' garbage and overflowing bins greeted us on our first day. It was smelly and not a good first impression. It took two days for the management to pick up the garbage.
Lastly, we expected the kitchen to be better stocked. There was no sugar or coffee filters. Minor inconveniences, but it was the first time we have ever stayed at a vrbo where these basic kitchen supplies were not provided. Even a starter kit would have been appreciated.
Our calls/texts to the management were also not returned in a timely manner.
Overall, the location and room comfort were great. However, we were disappointed in the overall services/management of the property and would choose another property with better management. Deer Valley ski trips are very expensive, including the housing. For this price, we expected better service, especially after a long day of skiing when everyone is tired.