4/10 DĂ„ligt
Mary S.
25 sep. 2025
Gillade: Incheckning
Gillade inte: Renlighet och kommunikation
Unfortunately I cannot recommend renting through Meredith Lodging. When we checked in the upstairs bedroom had a foul smell (smelled like someone vomited on the rug and then tried to take the smell away with a carpet deodorizer). We contacted Meredith (by then it was early evening) and they informed us that they would send someone next day to check on room. My wife and I (both in mid 70âs) slept on fold out couch that night in living room. The next morning the Meredith representative recognized the problem right away and then later contacted us with alternative place to stay which was smaller, not on the beach and cheaper to rent (approximately 350 cheaper for the last 3 nights of our original stay). We accepted the the 2nd place but I requested that Meredith refund us 350 difference for the two places. I contacted Meredith 3 days in a row by phone and text and each time they responded they were reviewing my request and would get back to me. Finally, 6 days after my initial request Meredith informed me they would not refund us the 350. Iâve used VRBO for many years and never had a problem with where we stayed or dealing with the host or management company. From my perspective, Meredith rented us a condo that was unfit (I have to believe the cleaning crew tried to cover up the smell with a carpet deodorizer) and then wouldnât return the difference between the cost of the two rentals. Very poor customer relations.
Mary S.
Bodde hÀr 1 natt i september 2025
