"For all of above, 5 stars. Caveat is that unit has deferred maintenance: window covering in second bedroom not working, built in micro probably non functionable for some time; (replacement micro on counter top), signs in kitchen ask you not to use trash compactor or garbage disposal. Light over washer/dryer out, also one light burned out on lanai. Light over shower in MB flashing continuously when in use. Few filters provided for coffee maker wrong size. Garden area at back of condo not well manicured.
We used two bedrooms. Can't imagine any adults being comfortable in non private completely public great room on sleeper bed. Kohala Coast management cordial but unable to remedy any of the above except for replacing lightbulbs. We were told that a request for repair had been made, but apparently not fulfilled.
Also for our 10 day stay was tough to swallow zero housekeeping for entire stay...substantial departure housekeeping charge should have bought at least a visit to change sheets! Icing on the cake was when I read that we were to launder ourselves any used beach towels, and wash off all items that were used at the beach. Oh, and, of course, minimal toilet paper, paper towels, dishwashing and laundry soap supplied. How expensive can it be to make sure travellers have what they need for the extent of their stay? Just one housekeeping visit would have mitigated this.
We have stayed at least 10 times at Mauna Lani Point condos. But this is the first time that we have used VRBO and stayed without housekeeping at all. Lowers the value per dollars spent, previously have reserved with Classic Resorts with great success.
This unit has tremendous potential, but is not maintained at the level the price would indicate.
There is a lovely, well maintained heated community pool and hot tub area, protected from the wind. Also a very nice barbecue, lounging area for the Mauna Lani condo development."
Guest: alice S.
Date of Stay: October 2016
Review Submitted: October 31, 2016