"We absolutely LOVED the condo - the layout was awesome, beds comfortable, tons of space, great location and beautiful view of the beach. Our only complaint is with Beach Vacations, the leasing company. They were very unresponsive leading up to our stay, so much so that I had to call VRBO to get ahold of the company. The check in location was very far from the rental which was inconvenient, since we all flew in and did not want to rent a car since we were only there for the weekend. Once at the leasing office, they claimed we had never made any payments on the property. In reality, we had paid in full weeks prior to the rental date - they don't reserve the rental without payment!! After showing the receipts I received via email after each payment, they then said they located our payments. They gave us ONE key for the place, which seems unusual since the house sleeps 12. We only had one roll of toilet paper in each bathroom and we were not under the impression we had to bring toilet paper especially with a rental through a leasing company. They did, however, give us a later checkout time which helped make up for some of the hassle they gave us during check-in. Overall, I would stay at the condo again because it was so amazing! I suggest any future guests print out all receipts and info from VRBO/Beach Vacations and bring it when you check in. I would also recommend allowing additional time to check in, since the office is so far from the property."
Guest: Megan B.
Date of Stay: October 2016
Review Submitted: November 9, 2016