I honestly feel the owner is not fully aware of the job the management company are doing, or not doing, on arrival we entered the property which was excellent, clean,cool and had everything we needed and more, however, when we opened the door to the pool deck everything changed, it was filthy dirty and had not been cleaned in ages, the deck area itself was awful, ground in dirt, filth, grime and algae everywhere, it actually hid what was underneath which was an excellent area but totally unusable as it was so filthy, likewise the outside furniture of which there was plenty was also stinking with filth and completely unusable. We contacted the managers straight away and they attempted to tell us this was normal for Florida because of the heat, humidity and storms, this was rubbish and we insisted they come out straight away which in fairness they did and they they also set about cleaning the outside areas, however the furniture was still completely unusable. . We contacted the owner w