砂の波：3 BR、フォートブラッグの3 BA家、6眠る

Hi David, We are so glad you enjoyed the house. VRBO is a third party company that lists our vacation rentals. We are our own local vacation rental company. When you book any of our properties, you will no longer deal with VRBO but directly with us. The app that we offer is not mandatory to download, we will email you the information either way. We offer it because it has a ton of extra info about the property and the local area. I apologize for any inconvenience. Thank you, Mendocino Preferred Vacation Rentals

Hi Klint We appreciate your feedback and are glad you enjoyed the location. We are sorry for any confusion regarding supplies. Before each arrival, we send you an email titled "Don't Forget" with a detailed list of what we provide and suggested items for guests to consider bringing. On checkout out, we ask that guests clean and return any dishes they used, return any furniture that might have moved to its original location, and ask that you take the trash out to the cans. We do not ask for any cleaning of the property. We apologize that you did not feel the house was up to your standards. We get many compliments and repeat guests for this property, so we are surprised to hear that you felt this way. We hope you will come back and give another one of our properties a shot in the future! Thank you, Mendocino Preferred Vacation Rentals To get you started on your stay, we provide: • Bed linens, blankets, and pillows • Bath towels, washcloths, hand towels, bath mats, and spa towels • Coffee, tea, coffee filters, sugar, and creamer • Dishes, pots, pans, and utensils • Aluminum foil and plastic wrap • Dishwashing Detergent • Paper towels, toilet paper, Kleenex, and napkins • Liquid hand soap for each sink • Bar soap for each bath/shower • Hairdryer • Trash bags • Firewood and fire starter (at homes with fireplaces) • Fresh flowers Suggested Items To Bring: • Laundry detergent (for homes with washers) • Charcoal briquettes and lighter fluid for BBQ (For homes with BBQs) • Spices • Condiments • Ziploc bags or Tupperware • Shampoo, conditioner, and additional toiletries • Toothpaste, toothbrush • Personal electronics and respective power cords (cameras, video cameras, cell phones, laptop computers)