Amazing 1 BD Apt. Million $ View on Golf Course

This condo unit was easily accessible to Napa wineries and the amenities at the Silverado Resort. Will consider it again when in the area.

We booked a 5 night stay at this condo located on the Silverado Resort and enjoyed the first 3 nights . Then PG &E instituted a regional power outage which affected our unit and the entire Silverado Resort. We checked out on time 2 days early because we had no electricity, no hot water, no working toilets and thus the unit was basically uninhabitable. Guests also checked out of the resort for the same reasons with no problems from the Silverado. We contacted the property manager advising him of the issues and our early check out and requested a refund of the 2 nights for which we couldn’t occupy and get full use of the unit. The manager and owner have refused to rebate our unused 2 nights blaming the problem on the power company. Their refusal and position taken is unfair and disregards the basic fact that they could not deliver what we paid for: a unit with basic services; despite the fact that the outage was not caused or controlled by them. The area hotels have happily accommodated guest cancellations and refunds due to this issue but not this owner, who in my opinion and legal position, has been unjustly enriched and now paid for a habitable unit that he could not deliver for the last 2 days of our stay. I recommend skipping this unit based on the owner’s/manager’s callous approach to customer service.

Everything was as advertised. Great location. Place was clean. All the amenities. Bed was comfy. Can’t go wrong.

Great time