Apartment Misericórdia - Royal Garden: Principe Real 2 br 2 ba WiFi a/c quietness and centric

From start to finish we had a really good stay. Glenn and his staff were always very responsive and helpful. The place was clean and conveniently located with most attractions in walking distance. I would recommend staying here.

Although a pretty place, we experienced bed bugs on our stay. There were adult bed bugs in our bed. We were bitten badly. We took pictures and told the owner. He denied it, blamed us for bringing them, and kept our deposit. There is a previous report of bed bugs in February he also denied ( we booked in January and never saw it until now).

This property is ideally located as it is only a short walk (about 15 minutes) to the centre. Close to the apartment there is a supermarket and some nice restaurants. There is also a lovely fruit shop literally on the doorstep where we used to visit every day to get our fresh fruit for breakfast.

The apartment is very small and compact but has everything you need. Despite the size there is ample storage.

The service from Glenn and his team was very professional. I was contacted by a representative before arriving which reassured me a lot. I could also contact the representative throughout my stay with various questions and always received a prompt response.

Perfect stay, slightly smaller than we expected but still exactly what we needed. Check in as soon as we arrived and Glenn was really helpful. Entrance could do with a slight upgrade but when inside you couldn’t fault the place at all! Had a lovely time here!