Certainly not what I expected. The kitchen had food particles and grime around the sink and stove. There was mold In the bathrooms, not just one. The jet tub was so filthy it had dirt and grime around at all of the jets, and the stuff that came out of them when we filled and turned it on, was disgusting. My grand child screamed and jumped out of the tub. The light switch in the master bath was so disgusting you wouldn’t touch it. I actually tried to clean it off so I could touch it. Not much luck. The baseboards and the floor were not clean. This wasn't a couple months worth of dirt built up. I went to find the vacuum in the utility closet, there was dirt dumped in the bottom of the closet. I grab the vacuum I tried it, it was so full of waste that it wouldn’t even work. I had to clean it out in order to use the vacuum. The unit is in need of updating many things need to be replaced, mattresses, kitchen counters, the tile baseboards are loose and missing, the third bathroom the laminate on the cabinet door was a cracked and peeling off. The master bath cabinet apparently had done the same thing it had been fixed by painting it, in the section that had cracked and broken off. There was mold on the ceilings in the bathrooms, sections of the ceilings were peeling off. Door handles were loose and coming apart. The TVs were not working, we found that all cable connections had been disconnected. Unfortunately after the third phone call to the management over several different things I decided to let it go and not ruin my expensive vacation by standing over people making sure they do their jobs. I forgot to mention, they have an inspector that is supposed to make sure the unit is clean and of good repair. My mistake, I should’ve taken one or two days out of my vacation to stand over them while the cleaned. I have been told by the managing company, that I have no recourse because I did not continue to take care of it while I was there. When I returned home on the following Monday, two days later, I sent pictures to the managing company, in an email, to an address that I was given to me by the office, when I turned in the keys. The email had not been answered by Friday. I phoned on Friday and was told that I have no recourse that I had should’ve taken all the time to have it done while I was there. Even the pictures did not make a difference. I would love to share the pictures.
If anybody would like the pictures I’m available to give