I had absolutely the most amazing time staying at Mountain Gem! Everything was exactly as shown in the pictures (and even better in person...those views!). The decor is so well done and creates such a wonderful, calm vibe. It was immaculately clean and equipped with everything I needed for a luxurious stay. One of the best things is the location: it’s right in the center of downtown, and I could walk everywhere I needed to go. There are so many great places to eat and shop just a few minutes walk away. Other spots I went to were a short drive. Having valet parking included was a huge plus, and the valet service was so friendly and quick. Mountain Gem and the hotel overall were also incredibly dog-friendly, which was perfect since I was traveling with my dog! The customer support team was so kind and even reached out to make sure I had everything I needed. They also gave me advance notice and coordinated timing for a scheduled filter change. The kitchen was high-end, the bed was extremely comfortable, and the walk-in shower was huge! The fans and bedside white noise generator were helpful, as you can hear some sirens and motorcycles at night—but that’s part the downtown experience. I would 1000% recommend a stay at Mountain Gem!