Hidden Beach 240 - Playa Seagrove

Thank you for staying with us and for taking the time to leave this feedback, Charles. We are elated to hear that you enjoyed your stay, and we look forward to hosting you again soon! Regards, Benchmark Management

Thank you for your kind review! We are so pleased to hear you had a great time, and it is always a compliment when a return trip is already being requested. We would be delighted to welcome you both back for another memorable stay in the future. Regards, Benchmark Management

Thank you so much for your feedback, Julie! It sounds like you had a pleasant stay! A fully furnished rental with dishes included can indeed be a nice surprise, making your experience more convenient and enjoyable. And having a great location adds even more to the overall experience. If you ever need assistance or have any questions for your future stays, feel free to reach out! Warm regards, Benchmark Management

Thank you for your kind review! We are glad to hear that you found the unit nice and clean. It was a pleasure hosting you, and we hope you enjoyed your stay. We look forward to welcoming you back in the future! Sincerely, Benchmark Management

Rachel, thank you for your kind words! We’re delighted you enjoyed the condo’s location and easy access to the beach. Knowing that you’d consider staying with us again is the highest compliment we could receive. We look forward to welcoming you back for more beach time and relaxation in the future! Regards, Benchmark Management.

Thank you for your feedback. We are glad to hear that you found the unit nice and clean and that our team was able to resolve the TV issue promptly. We appreciate your understanding of the unit's age and are pleased that you found it to be a good value in such a great location. We hope to welcome you back in the future! Sincerely, Benchmark Management

Thank you for your wonderful review! We are thrilled to hear that you and your family enjoyed the uncluttered and fuss-free atmosphere of our studio. It is great to know that the convenient beach access and the nearby public beach fit your needs so well. We appreciate your feedback and hope to welcome you back for another freeing stay soon! Sincerely, Benchmark Management

Sreejith, We are very sorry to hear about the issues during your stay. Our records show we were never contacted regarding an issue with the mattress while on your stay. If upon arrival, you find any issues with the property please reach out. We would love the opportunity to resolve any concerns in hopes that you have a pleasant stay. We are very saddened to hear your bikes were stolen during your trip. We encourage all guests to always have a bike lock on their bikes, especially during peak season, to ensure stealing doesn't occur. We hope you consider staying with us again at Benchmark Management, we would love the opportunity to provide you with a 5-star vacation. Sincerely, Benchmark Management.

Thank you so much for your feedback. We always aim to resolve any issues with guests as quickly as possible during their stay. We unfortunately did not receive any communication of the issues you had, or we would’ve been happy to assist you! We would love for you to give us another chance to provide you with a great beach vacation.

Thank you for taking the time to share your feedback. We are glad to hear the check-in process was smooth and that you appreciated the great location and value of the property. We are truly sorry to hear that your experience with the initial supplies fell short of expectations. While we do provide a starter set of essentials; typically including one roll of toilet paper per bathroom, a paper towel roll, basic toiletries, and a few towels and washcloths; it sounds like there were items missing upon your arrival, and for that, we sincerely apologize. We also regret that our team’s response did not fully address your request. We appreciate you bringing this to our attention, and we will follow up with our housekeeping and guest services teams to ensure we’re meeting the standards we have set and communicating them clearly. Thank you again for your honest feedback and for returning to stay with us. We hope to have the opportunity to better serve you in the future. Regards, Benchmark Management

Thank you for sharing your feedback about your stay, Jeff! It's good to hear that our management company was responsive in addressing the issue with the bathroom sink stopper. Your comments about the condition of the carpet and couch are valuable, and we will ensure that this information is shared with the property management for consideration. Guest feedback is instrumental in helping make decisions about updates and improvements. We appreciate your input, and we hope to have the opportunity to host you again in the future. Kind regards, Benchmark Management

Thank you so much for your feedback, Louise! We hate that you did not thoroughly enjoy your vacation at Hidden Beach 240. We do wish that you would have expressed these concerns during your stay, so that we could have made things right during your stay. We will pass your concerns along to the appropriate parties. We do hope that you will join us again soon and enjoy more fun in the sun! Kind regards, Benchmark Management

Barbara. Thank you for taking the time to leave us a review. We are very sorry to hear that you had to deal with the issues during your stay. Had these issues been reported during your stay we would have been more than happy to address any issues. Since the issues were reported post check out we are not able to offer compensation. We do hope to welcome you back in the future and hope to provide you with a much better experience. Thank you, Guest Relations

Thank you for taking the time to leave us a review. The location of this unit is hard to beat. We will make sure to address these concerns as well. Thank you for allowing us the pleasure of hosting you and your family. We look forward to hosting you again soon. Benchmark Management

Malia, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. Hidden Beach Villas is conveniently located in the heart of Seagrove Beach with many restaurants and shops nearby. You can enjoy a cool and refreshing dip in the community pool, or cook a special meal on one of the community grills. For added convenience, there is a laundry facility on site with coin operated washers and dryers. We work hard each and every day to bring ours guests the best vacation experience. We hope to see you again! Sincerely, Benchmark Management

Hi Elizabeth, Thank you for reviewing your stay with us at Benchmark Management. We are happy to hear we provided you with the perfect location for your trip to the beach, as well as a clean property with any and everything you may need for your stay! We have passed along the updates you believe the property could benefit from to ensure future guest satisfaction. We hope you choose to book your future vacations with us at Benchmark Management, we would be glad to have you! Sincerely, Benchmark Management.

Robert, Thank you for taking the time to share your positive feedback regarding your recent stay with us at Hidden Beach 240. It is always a pleasure hosting you and we look forward to having you back for many more memorable Hidden Beach vacations! We are glad to hear that you all enjoyed the convenient beach access and complimentary rental gear credit! We have shared your comments on the décor and furnishings of the unit to the correct departments. We always like to encourage some updates when possible! See you again soon, Benchmark Management

Dianne, We are very sorry to hear all of these comments on your stay! We received no notice of these issues while you were here or we would've been more than happy to send out a mattress topper and proper blankets for you all. Guest comfort is a priority to us! For the pizza pan, that is not up to our standards and we would have promptly sent someone from housekeeping to address this. As for the furniture and set-up of the condo, we appreciate your feedback and have passed those comments along to the owners. In the future, please contact us with any issues as we are here daily to assist our guests! Sincerely, Benchmark Management

Thank you for returning to Hidden Beach Villas and for choosing to stay in Hidden Beach 240 this time. Your all-five rating of this unit is greatly appreciated. We look forward to seeing you again! Benchmark Management

We're happy that you enjoyed your stay at Hidden Beach 240. Please come again! Benchmark Management

Taylor, Thank you for sharing your feedback regarding your recent visit. We do sincerely apologize for the cleanliness and odor issues that you experienced during your stay. We do our very best to be as responsive as possible when it comes to our guests’ needs. We hope to have you again for a more accurate representation of Benchmark Management’s care and customer service. Sincerely, Benchmark Management

Michael, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Angela, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management