モンプチシャトー-ガルフサイド-スリープ8

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the beautiful home, charming décor, cleanliness, and convenient location near the beach, pool, shops, and restaurants. We’re also happy to hear that our team was able to provide quick and helpful communication throughout your stay. Creating a smooth and enjoyable experience for our guests is always our goal. Thank you for your recommendation, and we would love the opportunity to welcome you back for another relaxing getaway in the future! Warm Regards, Benchmark Management

Hi Natasha! Thank you for your fantastic 5-star review! We’re so happy to hear that you loved the location and enjoyed being just steps from the beach, as well as having easy access to nearby beach towns. It’s wonderful to know that the outdoor space and overall charm of the property made your stay even more enjoyable. We also appreciate your suggestion about adding kitchen staples like salt and pepper—thank you for pointing that out. Feedback like yours helps us continue to enhance the experience for future guests. We’re delighted that BabyQuip helped make your trip more convenient. It was a pleasure having you stay with us, and we’d be more than happy to host you again anytime! Best regards, Benchmark Management

Thank you for your wonderful feedback! We're delighted to hear that you loved your stay and found the space and beach access to your liking. We look forward to hosting you again soon for another great experience!

We’re so happy you and your family had a great stay and loved the location! It’s wonderful knowing our home helped make your getaway relaxing and comfortable. We hope to see you again soon — and hopefully for a longer stay to enjoy everything the property has to offer.

Thank you for the 5-star review. We are glad you had a fun time and enjoyed the location. We appreciate you choosing to stay with us and hope to welcome you again in the future. Kind regards.

Thank you for sharing your feedback. We sincerely apologize for the lack of communication during your stay and the frustration this caused. This is not the level of service we aim to provide. We are also disappointed to hear about the cleanliness, missing bedding, landscaping, and ice dispenser issues. We have shared your comments with the appropriate teams so these concerns can be addressed. We appreciate you bringing them to our attention and are glad the guard staff provided a positive experience.

Dear Daniela, We’re so happy you enjoyed your stay and appreciated the wonderful location! Your thoughtful feedback about the bedroom sizes and furniture is very much appreciated and helps us identify opportunities to improve our properties. We hope you had a memorable visit and look forward to the chance to host you again. Regards, Benchmark Management

Thank you for your kind review! We are delighted to know that you had an excellent stay. Your praise for our location and comfortable accommodations is greatly appreciated. We are always ready to assist with your needs, as we have so kindly demonstrated. We look forward to your return and another fantastic experience with us. Regards, Benchmark Management

Thank you for your wonderful review! We're delighted to hear you enjoyed your stay and the convenient location near the beach and local restaurants. We also appreciate your thoughtful feedback regarding recycling in the area. Thank you for staying with us, and we hope to welcome you back for another great stay in the future.

Hi Heather, thanks for staying with us at this property. We are so happy to hear that your overall experience with us was good as we truly do our best to maintain these properties and provide our guests with an excellent vacation experience. We have taken your comments regarding furniture and cooking utensils into account and will be making the necessary checks and changes! Thanks again for choosing to stay with us. We do hope we can welcome you again soon for an even better vacation experience we know we can provide. Regards] Benchmark Management

We are thrilled to hear that you and your family enjoyed your time here in 30A. This unit is perfect for days at the pool or long days at the beach as the location spot on. We are sorry to hear that the bed was not the right size for you, and we will update the property managers with your suggestions. We look forward to hosting your family again in the future.

Thank you for your review. We appreciate your feedback. We provide a starter pack of basic supplies, including dishwasher pods, washer pods, and kitchen garbage bags, to get our guests started. We encourage guests to bring additional supplies if staying for an extended period, as outlined in our guidebook. We are pleased to hear that our team was quick to respond through text and hope you enjoyed your stay overall. Your feedback helps us improve, and we hope to welcome you back in the future. Sincerely, Benchmark Management

Thank you for your wonderful review! We are thrilled to hear that you loved the location and found everything to your satisfaction. It is great to know that you enjoyed the cleanliness, comfortable beds, and well-stocked kitchen. We appreciate your loyalty over the years and look forward to welcoming you back next time. Your kind words about our responsiveness mean a lot to us. Sincerely, Benchmark Management

Tara, We are thrilled to hear from you! Thank you for taking the time out to review your stay. We are sorry to hear that you had a negative experience on the beach, and like you mentioned, it is all due to the crowed we experience during the summer time. On the bright side, we are delighted that you loved the location of the property and that you had a great vacation over all! Thank you for choosing Benchmark, and we look forward to hosting you for many years to come! Sincerely, Benchmark Management

Carol, We appreciate you taking the time to share your feedback. We do sincerely apologize that you experienced any issues during your stay. The happiness of guests is our #1 priority, and more than anything we want you to enjoy your vacation. We hope you were still able to enjoy the beautiful fireplace and private courtyard. We wish to have you again for a more accurate representation of Benchmark Management’s care and customer service. Sincerely, Benchmark Management

Hello Lori, Thank you for your feedback. We sincerely apologize that your stay did not meet expectations and appreciate you taking the time to share these concerns. Your comments have been shared with our team as we continually work to improve the guest experience. We're glad you enjoyed the location and beach access, and we would welcome the opportunity to host you again in the future for an improved vacation experience.

Will, We appreciate you taking the time to write a review of your stay at Mon Petit Chateau. The easy walk to the beach, restaurants and shopping center makes this a guest favorite, not to mention the beauty of this unit! Your criticism was received with kindness and appreciation and will be passed along to the owner. We look forward to hosting you again for another exciting beach vacation! Sincerely, Benchmark Management

Thank you for sharing your experience, and we are truly sorry to hear about the issues you faced during your stay. We understand how upsetting it must have been to deal with pests, especially with your daughter’s comfort and well-being affected. We did offer to send pest control promptly upon your report, but we understand your concerns about treatment with your belongings present. We sincerely regret that the situation impacted your final night and your overall vacation experience. As a gesture of goodwill, we would like to offer you 5% off a future stay with us at one of our qualifying homes. We hope this can help provide a better experience next time. Regards, Benchmark Management

Alison, Thank you for taking the time to leave a review! Mon Petit Chateau is such a wonderful home! The location, decor, and amenities are sure to make your stay great! We will definitely see what we can do about making our arrival information more user friendly. We do also have an app that can be downloaded to access your arrival information, we find it a little easier to navigate if you are able to download it! We don't guarantee any beach amenities as we don't advertise them, but they typically make for a pleasant surprise when the owner has them there! We hope that you will be back again soon so we can have another shot at giving you a perfect stay! Thank you, Benchmark Management.

Hello Roger, thanks for staying with us at this property and for providing us with this feedback. We are happy to hear that you were enthralled by the location and its proximity to the beach access. On the other hand, we are sorry to hear that you did not have a seamless stay with us. Please note that guests are provided with a property guidebook a week prior to arrival as well as on the day of arrival with all the needed codes and information for the respective property. Please note that the community codes and code for beach as well as pool access are provided to us by the HOA of the complex. We make adjustments to the relevant guides once we receive an update from the HOA. Unfortunately, we were not informed prior to your arrival of any changes and we sincerely apologize for the inconvenience you experienced. We have made contact with the HOA of the complex to ensure that updates are communicated to us in a timely manner as such this should not be an issue for future stays. We also apologize for the inconvenience with the patio door and we are happy that we could resolve this during your stay. Please note that we are always here to assist our guests and pride ourselves on excellent customer service once given the chance. We thank you again for choosing to stay with us and do hope we get the opportunity to host you again for a much better vacation experience we know we can provide. Regards Benchmark Management

Thank you for your wonderful review! We are so glad to hear you enjoyed the incredible location and fantastic space. It is also great to know that the complimentary attraction benefit was seamless and easy to use, helping make your vacation even more enjoyable. We truly appreciate you choosing to stay with us and hope to welcome you back again soon for another great getaway! Warm Regards, Benchmark Management

Thank you for your review! We are so glad to hear that you enjoyed the location and that it worked out perfectly for your stay. We appreciate you choosing to stay with us and hope to have the opportunity to welcome you back again soon! Warm Regards, Benchmark Management

Britani, We appreciate you taking the time to share your feedback. We do sincerely apologize that you experienced any issues during your stay. The happiness of guests is our #1 priority, and more than anything we want you to enjoy your vacation. We hope you were still able to enjoy the beautiful fireplace and private courtyard. We wish to have you again for a more accurate representation of Benchmark Management’s care and attention to detail, and hope to welcome you back soon. Sincerely, Benchmark Management