House, 3 Bedrooms + Loft + Den, 3.5 Baths, (Sleeps 8)
About Property Manager
We are a German, Jamaican, US American Family living in Germany and South Carolina
Property Manager purchased this House in 2007
Why Property Manager chose Hilton Head Island
Spacious Home. Close and direct access to best Hilton Head Beach. Fantastic Pool with brand new heating system
What makes this House unique
You will enjoy - The beautiful decoration of the house, - the light and airy feeling of our home, the coffee in the morning watching what's happening at the lagoon, - the walk or ride to the beautiful Palmetto Dunes Beach. - the nice neighborhood
Please consider the following guidelines when booking this property:
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
We stayed at 10 off shore in palmetto dunes, we enjoyed this home immensely. Staff was courteous and polite, they took care of our problem quickly. We had a nice home last year in palmetto dunes which we loved, everyone loved this home at 10 offshore much better Thanks to the Heppiner's for allowing us to use there beautiful home. The Burns family
Very dirty home Bad Housekeeping
We walked in the door & the place was filthy. The Sofa was filthy, under the cushions was dirt & hair. I had to cover the cushions with blankets. My family wasn’t sitting on that for a week There was dust all over the book cases & dust & hairballs all over the floors. Looked like it hadn’t been cleaned thoroughly in a very long time. There were earwigs crawling in the bedroom All the mirrors had a film on them & the ice machine was clogged up.
After cleaning for two hours & feeling very embarrassed that I invited my Son, daughter-in-Law & 3 grandchildren to a home in such filthy conditions The out door bathroom by the pool had leaves & a wet towel on the floor. The patio furniture was covered in dirt The pool & the kitchen was nice The distance to the beach was quite a walk especially when it’s hot & humid
Interesting review when the direct feedback is this:
I wanted to inform you about our recent stay at your lovely home. The house is beautiful, & my grandchildren really enjoyed the swimming pool. I was very impressed with the book shelf & all the German children’s books. My Mother is from Opalen, & she spoke German to us throughout childhood. so it was nice to see them.
I did want to inform you of the housekeeping. When we arrived, the housekeepers were still cleaning. We told them not to rush, do what you have to do, as we waited. I was very upset upon entering the house because it was very dirty. The sofa was in a disarray & when I proceeded to put it together there was all crumbs & hairs underneath the cushions & they too were stained & dirty. The bookshelf in the living room was covered in dust, as was the TV stand in the master bedroom & there were dust & hairballs throughout the house. The mirrors had a film on them & the bathroom shower stall had a soap scum which hadn’t been cleaned in a very long time. I proceeded to take out the vacuum which the canister was filled with dirt & hasn’t been emptied in a long time.
I vacuumed & cleaned the entire house& put blankets on the sofa. It took me two hours, I did not want my grandchildren sitting on it because it was so filthy. When I lifted the living room carpet, it looked like they were sweeping the dirt under the rug.
The outside furniture was dirty as well & the pool bathroom had leaves dirt & a wet towel lying on the floor.
I called the property manager, & they said they would send someone back, but it was already done. I told them I was going to contact you, & they said, “No, don’t notify him that’s our job”
I just wanted to let you know,in case they don’t.
I don’t want to give a bad review because it isn’t your fault. I was wondering however, why did a pay a housekeeping fee for over $200? They told me to contact them at the end of the stay, which I will do shortly.
We did have a nice stay, other than that, & I thank you for allowing us to stay at your home."
--> We followed up with housekeeping so that we can make sure that future guests will find the house as it should be. (Housekeeping is on standby until 11pm to make sure that everything is OK for a great beach vacation)
Fantastic weekend getaway
House was beautiful, process was seamless, neighborhood gorgeous. We had a great time poolside cooking fresh fish from Barnacle Bobs. Would stay there again.
Spacious with great pool
My family of 5 loved this vacation. It was our first time on Hilton head, we frequent charleston area and want someplace new. The back yard and pool were fantastic, loved that it offered shade area with the exception of mid day. We rented but keys for the week, making a very short ride to the beach. We walked there as well, that took 14 minutes and is a very pretty walk. We also rode our bikes to the shopping area (shelter cove) one day and that was also really pleasant. Short day trip to savannah to break up the week (one rainy day), was an easy short ride on pretty backtoads.
Overall the house itself was great, expansive spaces, equipped kitchen, nice laundry facility and the bedrooms were nice. Note for future visitors: coffee filters are standard, not cone so bring some ;) I would recommend this place for sure, but I'm not one to harp on little cosmetic things.
Great location with easy access to beach.
Great pool and shaded area close to the pool. House needs a little TLC.
Great home for families and groups
I recently stayed at Mr. Heppner's home for Memorial Day weekend. The home is spacious, well appointed and convenient to the beach. We had two other couples staying at house and we all had plenty of space to relax and unwind. The kitchen is open and a great place to congregate. We also enjoyed the pool with views of the lagoon. We had a wonderful stay and would recommend this home to our family and friends.
Tennis Package (One hour free per day at Palmetto Dunes Tennis Center) included!