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Casa entera·Alojamiento particular

Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas!

Galería de imágenes de Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas!

Jardines del alojamiento
Piscina
Restaurante al aire libre
Playa
Habitación

Comentarios

9,8 de 10
Excepcional
2 habitaciones2 baños o más6 huéspedes157.9 metros cuadrados

Servicios populares

  • Vistas al mar
  • Piscina
  • Bañera de hidromasaje
  • Cocina
  • Lavadora
  • Secadora

Echa un vistazo a la zona

Ver en el mapa
Kamuela, HI
  • Place, Campo de golf Mauna Lani Resort
    ‪A 17 min a pie‬
  • Place, Puako Beach
    ‪A 4 min en coche‬
  • Place, Mauna Lani Beach
    ‪A 8 min en coche‬
  • Airport, Kailua-Kona, HI (KOA-A. Internacional de Kona)
    ‪A 37 min en coche‬

Habitaciones y camas

2 habitaciones (capacidad para 6 personas)

2 baños y 1  aseo

Baño 1

Baño 2

Baño 3

Otros espacios

Porche o patio
Porche o patio hawaiano
Cocina
Balcón
Comedor

Acerca de este alojamiento

Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas!

The Fairways at Mauna Lani es una comunidad cerrada de lujo con más de un millón de dólares en casas adosadas y comodidades estilo centro turístico, ubicada en el prestigioso Mauna Lani Resort a lo largo de la costa Kohala de la Isla Grande de Hawai. Disfrute de las vistas de Mauna Kea, las montañas de Kohala, los campos de lava, las palmeras que se balancean y a pocos pasos de la playa.

¡Estas casas adosadas son el lugar perfecto para disfrutar de tus vacaciones! Esta residencia de lujo está ubicada directamente entre dos resorts de clase mundial: el Mauna Lani y el Fairmont Orchid. Cada uno de estos resorts está ubicado en una de las playas más bellas del mundo: la playa Mauna Lani, repleta de arena blanca, aguas cristalinas y el mejor clima que la madre naturaleza puede ofrecer.

Estas casas adosadas cuentan con encimeras de granito y los mejores acabados. ¿Mencioné la barbacoa en cada lanai? El área de la piscina para huéspedes tiene barbacoas y un área con sombra para sentarse y disfrutar de un buen libro. Cada unidad tiene lavadora / secadora y electrodomésticos de acero inoxidable. Puede practicar su swing en los dos campos de golf de campeonato, o trabajar en su bronceado en la playa. ¡Mucho que hacer para toda la familia!

Disfrute de una excelente cena en el restaurante Tommy Bahama, o compre recuerdos en las tiendas de regalos. Sin mencionar todas las excelentes tiendas de lujo y otros restaurantes para elegir. ¡Diversión para todos!
Divulgación: también soy un agente de bienes raíces con licencia en el estado de Hawai y mi número de identificación fiscal es TA-206-755-0208-01
¡Por favor vea nuestras otras propiedades!
848068
206890
11826
210469


Añade las fechas para ver los precios

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Piscina
Palm Villas at Mauna Lani B1, Spacious 3BR condo with Private Beach Club Access
Waimea
  • Piscina
  • Bañera de hidromasaje
  • Cocina
  • Lavadora
10.0 sobre 10, Excepcional, (11 comentarios)
Palm Villas at Mauna Lani B1, Spacious 3BR condo with Private Beach Club Access

Normas del alojamiento

Hora de comienzo del registro de entrada: 15:00
Edad mínima para alquilar: 18
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
Families are always welcome!
default

Eventos

Se permiten eventos (cumpleaños)
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario particular (es decir, una parte que no actúa dentro de su mercado, negocio o profesión). No se aplicará la legislación de protección de consumidores de la UE a tu reserva, incluido el derecho de desistimiento. La política de cancelación establecida por el propietario particular cubrirá tu reserva.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Se permite celebrar fiestas y eventos, como cumpleaños, en las instalaciones con un máximo de 12 personas.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario no ha indicado si el alojamiento cuenta con un detector de humo.
Número de registro de la propiedad GE-206-755-0208-01, TA-206-755-0208-01, 1234567890000

Información sobre la zona

Kamuela

Esta casa de vacaciones se encuentra en Kamuela, en las montañas y cerca de la playa. Campo de golf Mauna Lani Resort y Campo de golf Four Seasons Resort Hualalai son excelentes opciones para los que buscan unas vacaciones activas, pero si prefieres sumergirte en la naturaleza, Mauna Lani Beach y Hāpuna Beach State Recreation Area son lo que necesitas. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de Rutgers Tennis Center. Si quieres opciones para una noche diferente, Anna Ranch Heritage Center es un buen punto de partida. Tendrás la oportunidad de disfrutar del agua realizando actividades como kayak o esnórquel, pero también podrás vivir grandes aventuras practicando el ciclismo o la equitación en las inmediaciones.
Ver más casas de vacaciones en KamuelaSe abre en una ventana nueva
Mapa
Kamuela, HI

Qué hay en los alrededores

  • Campo de golf Mauna Lani Resort - A 17 min a pie - 1.5 km
  • Campo de golf Francis H.I'i Brown Norte - A 17 min a pie - 1.5 km
  • Mauna Lani Historic Park - A 17 min a pie - 1.5 km
  • Puako Beach - A 4 min en coche - 1.6 km
  • Mauna Lani Beach - A 8 min en coche - 1.6 km

Cómo moverse por la zona

  • Kamuela, HI (MUE-Waimea-Kohala): a 34 min en coche

Restaurantes

  • ‪Lagoon Grill - ‬A 15 min en coche
  • ‪Kona Tap Room - ‬A 14 min en coche
  • ‪Breakfast at Water's Edge - ‬A 14 min en coche
  • ‪Waikoloa Coffee Company (Lagoon Tower) - ‬A 15 min en coche
  • ‪CanoeHouse - ‬A 6 min en coche

Preguntas frecuentes

¿En Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas! hay piscina?

Sí, este alojamiento cuenta con una piscina.

¿Cuánto cuesta alojarse en Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas!?

A fecha de 13 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas! el 22 de abr de 2026 son de al menos 288 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas! se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas!?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas!?

Hora de inicio del registro de entrada: 15:00.

¿A qué hora se realiza la salida en Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas!?

La salida se realiza a las 10:00.

¿Dónde se encuentra Villa impresionante! Cerca de la playa! Lugar tranquilo! Uno de los mejores 5 estrellas!?

Junto al mar, esta casa de vacaciones ofrece alojamiento a quince minutos a pie de Puakō Petroglyph Park y Sala 4D Great 4-D Movie Ride. Mauna Lani Historic Park y Campo de golf Francis H.I'i Brown Norte también están a menos de 3 kilómetros.

Comentarios

9,8

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
98 comentarios de un total de 108 con una puntuación de 10 - Excelente
7 comentarios de un total de 108 con una puntuación de 8 - Bueno
2 comentarios de un total de 108 con una puntuación de 6 - Normal
0 comentarios de un total de 108 con una puntuación de 4 - Mediocre
1 comentarios de un total de 108 con una puntuación de 2 - Horrible

9,4/10

Limpieza

9,8/10

Llegada

9,6/10

Comunicación

9,8/10

Ubicación

9,6/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Giles P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very nice unit.Enjoyed out stay at the beautiful location!!
Se alojó 7 noches en enero de 2026
Verificado

10/10 Excelente

Catherine S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect place to stay

Home had everything we needed and close to stores, restaurants and beach.
Se alojó 4 noches en julio de 2024
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location

Stayed here to be close to some family staying down the street at Mauna Lani Resort, very easy to get back and forth and the place was clean and as advertised.
Se alojó 5 noches en marzo de 2023
Verificado

10/10 Excelente

kelley t.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Big island vacation

My family and I had a great time! Loved the location and pool. The condo was very comfortable and quiet.
Se alojó 3 noches en julio de 2023
Verificado

8/10 Bueno

Tiffany M.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Perfect location

Loved the location and having access to Mauna Lani beach club and Black Sand Beach. Great views of the pool. Unit is fully stocked from kitchen tools to beach equipment.
Se alojó 5 noches en julio de 2024
Verificado

10/10 Excelente

Mark K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place in perfect location with added bonus of beach club access.

The place is large and well furnished. It has been kept up well and has stylish decorations. The kitchen is fully stocked with utensils, pots and dishware. Great patios upstairs and downstairs. Loved it.
Se alojó 4 noches en mayo de 2024
Respuesta de VrboOwner el 6 de jun de 2024
Thanks Mark we enjoyed having you as a guest and thanks for the nice comments. We just put in the brand new flooring in the living and dining room!!
Verificado

10/10 Excelente

Jimmy L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

June 2023

The property was beautiful, well furnished, well decorated and very clean. The home was well maintained and was very nice. The pool and hot tub were gorgeous with great views. We had access to a private beach and restaurant. There is a black sands beach on the property also. There are restaurants and a store just a couple minutes from the home.
Se alojó 4 noches en junio de 2023
Verificado

10/10 Excelente

Janna D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Excellent condo for family with kids

This was our 5th trip to Big Island and our favorite accommodations by far. Fairways is a perfect little gated complex with a great layout in a location close to the grocery store, golf course and Fairmont. Our 9-year old enjoyed exploring around the complex in a pack with other kids, checking out all the plants and wildlife (including a flock of wild turkeys!!). The unit itself is really close to the pool so logistics are easy but not so close that pool traffic is an issue. Most importantly, the host made himself super available to us for all kinds of questions and inquiries and always responded in real time. It really felt like we had a friend on the island who was looking out for us. Highly recommend!
Se alojó 7 noches en diciembre de 2024
Verificado

10/10 Excelente

Nicole L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Fabulous stay in Kamuela!

My family of five stayed in this beautiful condo for 9 days before Christmas. My children are 14, 18, and 20, and there were countless activities in and around this property. We spent time lounging by the gorgeous pool and hot tub, as well as visiting most of the local beaches. The condo was very spacious, clean, and perfect for five people. The kitchen was extremely well equipped. The beds were comfortable and the master bedroom has room for a blowup mattress which my 14 year old son slept on. My family would definitely stay there again. I highly recommend this property!
Se alojó 9 noches en diciembre de 2021
Respuesta de VrboOwner el 7 de ene de 2022
Thanks so much Nicole for the awesome review. We appreciate it very much and you were an awesome guest!!
Verificado

6/10 Normal

Karin S.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza

Great location, several minor issues

Fabulous location. Some glitches added up: shower and sinks quite unclean upon arrival, hot water didn’t work for one bathroom sink, broken lamp, broken toaster, BBQ ran out of gas and no replacement available. Bed is comfortable but mattress has giant ‘lump’ in center. Property owner very responsive but required three separate visits to correct issues. On the last visit, the thermostat was raised without notifying us (we wouldn’t have minded, were surprised no notification given). The condo is quiet, well located, and quite enjoyable. Pool area is close by and wonderful. Would be nice to have more info in condo such as property maps etc. Kitchen has plenty of usual and needed supplies. Lanai and upper master lanai are fabulous.
Se alojó 6 noches en febrero de 2020
Respuesta de VrboOwner el 25 de mar de 2020
Thanks for your review, We were happy to hear the small glitches didn’t stop you from enjoying the condo. We do want to let you know that our intent is always to make our guests pleased with their stay. That’s why when you reported the minor glitches I followed up immediately and resolved them within a few hours! Specifically re propane we immediately brought a new tank over! Also our cleaners are excellent and most our guests compliment our cleaners. We want to assure you that we did not go in and change the AC cooling temperature our new AC system (NEST) is set up to default to a higher setting if the unit is vacant for several hours, this is a energy savings system. For the general public please review all of our 64 reviews for a more accurate report!! Thank you
Verificado

8/10 Bueno

Patricia C.

Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio

If you like this type of accommodation, this is an excellent choice!

Shawn, the property manager, was immediately responsive and very pleasant to deal with - a great guy! The unit was immaculately clean and had every imaginable thing to make our stay comfortable and easy; beach towels, beach toys (snorkel equipment, boogie boards, sand umbrellas, etc.), a large washer/dryer (w/detergent!), ironing board/iron, comfortable lanai seating, and an impressively complete kitchen. The owner is a very thoughtful host! We were two adult couples and were very pleased. This is an excellent choice for a family with children. Be aware, though, that the 2 bedrooms, while nicely decorated, are not equally comfortable for adults. The primary bedroom is VERY nice with a king bed, sitting area, large bathroom & closet, and nicely furnished lanai. The second bedroom is truly for children. The twin beds were not comfortable for our adult friends; they reported uncomfortable (and uncomfortably short) mattresses, a much smaller bathroom and just an overall ‘child-size’ room. It does sound ideal for kids though!If you prefer more of a beachy, natural vibe this unit is not for you. However if you’re looking for a spot with a pool, close neighbors (not always quiet!), and a perfectly furnished ‘home’ (great kitchen, TV, comfy living room), this is a great choice. You can walk to a somewhat crowded, family-filled beach along a two-lane paved road that’s somewhat busy (and hot). It took us about 20 minutes to reach the Fairmont hotel bea
Se alojó 8 noches en enero de 2025
Verificado

6/10 Normal

Carrie D.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

3.5 Stars...This place needs some attention

Overall the responsiveness and helpfulness of the host was 5 stars but this unit is in desperate need of some attention. PROS Great location, best pool of all the Waikoloa or Mauna Lani properties we've stayed in, responsive and helpful host communications, stocked kitchen with sharp knives (bonus!), beach club access, large supply of beach gear (chairs, umbrellas, boogie boards, etc.). CONS Overall this place feels a bit neglected: Linens/towels in massive need of a refresh, most would qualify for the 'rag bin' at my house, and only found one washcloth in the entire house. Four decent beach towels, the others were ripped/raggy, definitely not guest-worthy. The exhaust cover for the fan over the stove was missing and replaced by a strip of black garbage bag that flew up when the fan was turned on, blasting the exhaust into your face. The house has a dozen or more silk arrangements/plants that are covered in what looks a year+ of dust. One end of the couch has lost all support in the seat so when you sit down you sink to an uncomfortable level (and I'm less than 200lbs). The TVs are not 'smart', which is more or less standard at all other properties we've stayed; they provide blue ray/dvd players but no supply of discs. Garage looks like a dumping ground for all things. Went to use a cooler but opened it to find it dirty with garbage inside. New linens, fresh coat of paint, and some updates/fixes/purge would make a big difference!
Se alojó 7 noches en mayo de 2023
Verificado

10/10 Excelente

Starla S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Another Great Stay!

We have stayed at this property three times now and always come back for a reason when we vacation on the Big Island. The house is comfortable, quiet, clean, and easy to utilize. We loved having gate access to the Beach Club area, which has quickly become our favorite beach to relax on. The garage had chairs, boogie boards, umbrella, and snorkel gear that we could just take to the beach with us. The quick walk to Foodland is a perk to be able to grab food easily to cook in the great kitchen. The owner Shawn was easy to communicate with and was just a text away if we had questions. We will happily stay here again on our next trip!
Se alojó 5 noches en noviembre de 2022
Verificado

10/10 Excelente

Marika A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Clean, well stocked, great Mauna Lani location

The Mauna Lani area is our favorite place to stay on the Big Island. This was our first stay at the Kulalani condos, and we loved the complex and pool. The condo itself was large, exceptionally clean, well stocked (especially with boogie boards, snorkel gear and even bikes), and had very comfortable beds. Everything within the condo was easy to find and well labeled. The property manager regularly checked in and was easy to reach with questions. Only issue we encountered was that the air conditioner in the second bedroom didn't seem to be flowing as it was through the rest of the house.
Se alojó 6 noches en noviembre de 2022
Verificado

10/10 Excelente

Brian P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

We had a very enjoyable stay

We would come back Thank you
Se alojó 3 noches en octubre de 2022
Verificado

10/10 Excelente

Brian H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great clean spacious getaway!

Loved this place and its proximity to the pool...just feet away. Also to the beaches and other things to do in Waikoloa. Will likely stay here again some time!
Se alojó 6 noches en junio de 2022
Verificado

10/10 Excelente

Libby R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Spacious and well equipped townhome in great Kohala coast location

Ideal layout for a family of four, perfectly located for adventures across Hawaii island. Thanks for sharing it with us!
Se alojó 6 noches en abril de 2022
Verificado

10/10 Excelente

Kristine S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location for family Christmas gathering!

Enjoy red
Se alojó 5 noches en diciembre de 2021
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Spacious well-stocked home

This property is a two story townhouse that has absolutely everything your family needs. It is however a 30 minute walk over uneven terrain to get to the beach and clubhouse, so you will need to drive to the private beach which is lovely. The owner is very accommodating should any problems arise. Children are allowed in the pool from 12-7 only.
Se alojó 9 noches en junio de 2021
Verificado

10/10 Excelente

Chris W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family Vacation

Great condo very close to the pool and beach access. Ideal for a family vacation. Thanks!
Se alojó 9 noches en junio de 2021
Verificado

8/10 Bueno

Clay S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location, but a few things I wish I knew

First off, if you are traveling to Kona for the Hawaii 70.3, this unit is located very close to the Fairmont(very easy walk). So for the race, the location is hard to beat. The property itself was fine. Straightforward 2 bedroom (with bedrooms upstairs...more on that in a second). Here are the pros/cons we experienced: Pro: - Location (particularly for race) - Beach club access- super nice perk (even when crowded we could get covered chairs). Restaurant at the beach was great as well. (not walkable but there is decent parking). - Cooking accessories & supplies. We were pleased that the unit had all the basics we needed to cook from spices to pans, plates, and utensils. Maybe most importantly cleaning supplies, trash bags, and even sunscreen (and aloe vera for sunburns). - Wifi- I had to work while there and found the wifi strong and very user friendly (simple thing but significant for me). Cons (or really just things I would have liked to know before renting)- - A/C- This was really the only big disappointment for us. The A/C cannot go lower than 74 and worse, you have to watch it or it jumps to 79. I get that when not in the unit, turning the A/C up is reasonable, but it was a pain having to constantly go turn it down...including throughout the night. More problematic was that at 74 it never cooled the upstairs and especially the front bedroom. The master was tolerable with the fan on full blast, but the front bedroom was not. I'm sure this may not be an issue at other times of the year, but in June it was for us. In fact, to get a good night sleep on race day, I paid to stay at the Fairmont and cranked the AC down to where I normally sleep (expensive 1 night fix but was worth it for me...family stayed in unit and fought through it!) - Wear of unit items- for the most part, things were fine, but little things like TVs and remotes not being coordinated, bedding being old, sofa having major dips, etc. were just less than ideal. Again, all were fine and livable, but not what we expected for the price paid. - Garage- pics showed garage, but it is not useable by guests. Again, not a huge deal, but something I would have liked to know before renting. - Pool hours- There is a very nice pool close to the unit (yeah!), but it is adult only until 12p and it closes at 7p. Again, fine but would have been good to know in advance, especially with kiddos. Overall- Unit is fine, just set expectations accordingly going in.
Se alojó 7 noches en junio de 2021
Verificado

10/10 Excelente

Alex B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Big Island Paradise

Absolutely wonderful! A little hot outside in June, though.
Se alojó 7 noches en mayo de 2021
Verificado

10/10 Excelente

Corey C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Comfortable and relaxing

This villa is in a stunning location. Beautiful outdoor kitchen opens up to grass, trees, and walking path right to the pool. Staying here reminds you to relax and unwind. The master bedroom is very spacious and the kitchen had everything we needed. The owner/manager is easy to reach and communicate with. We felt really taken care of by him! During this strange summer of 2020, we felt safe and comfortable lodging at this villa in the beautiful Mauna Lani Resort area. Can't wait to visit again!
Se alojó 3 noches en julio de 2020
Verificado

10/10 Excelente

Joe R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Fantastic Stay

My wife and I come to Hawaii every year and this was a fantastic stay. Very clean and Dennis is very accommodating. Definitely recommend staying here!
Se alojó 7 noches en marzo de 2020
Verificado

2/10 Horrible

Linda S.

Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio

Double Booked

Bait and switch, that is what we felt happened to us in our dealing with the owner of this property. Because of the reviews, the location and the pictures in the listing, we signed up for this property, building 21 unit 2103, on June 20, 2019. Breach of contract in that we did not get the unit signed for. An email on 2/6/20 contained a change of location from building 21 to building 3 which we did not get to read until the day before departure and did not notice that they had made the change. There was no discussion of nor agreement to this change on our part. It wasn't until we drove through the gate that we realized that a change had been made. The new building had no listing that we could find and therefore no reviews and pictures and not the location we paid for. From there things went downhill. We called the owner, asking for an explanation. He then informed us that the other unit was occupied. Double booked. He assured us that the unit we were asked to move into was an upgrade over the original. We protested. But, based on his assurances that this was the case and the fact that he could not show us inside the other unit because it was occupied, we moved in. He had offered to move us to unit 2103 the next day but we elected to accept the change. Little did me know. There were problems from the start which kept popping up throughout our stay. Lights that were out or missing, poorly equipped kitchen, a defective kitchen faucet, clutter in closets from spare TVs, ironing boards, beddding and more. Sinks that a plumber had to clear to drain properly (two). A toilet that would not flush properly and two toilets that ran continuously (also fixed by a plumber) and much more. We have 30 pictures of these deficiencies. The crowning blow came when we picked up guest at the airport who were to stay with us for a week. Upon returning to the unit, we found ourselves locked out due to a failure in the front door latch and locking mechanism. A taped door latch first noted and mentioned to the owner upon our arrival had finally failed. The owner tracked down a locksmith to enable access. Upon entry our guest next had to deal with the sink and toilet problem. Most embarassing to us. This was an experience that one should not have to deal with while on vacation. Towards the end of our stay the owner became unresponsive to our calls. Needless to say, this owner let us down. It became a 28 day vacation under a dark cloud. Unfortunate
Respuesta de VrboOwner el 27 de mar de 2020
I rarely ever scold a customer but if you read all my other 65 reviews you will see that these people lack integrity and credibility. First, They didn't stay in listing 26201 as they clearly state in their review. And in fact they were fully aware that they were staying in another unit and AGREED to stay in the other unit as it was on a golf course had a premium location. They never rented or stayed in unit 2103 as noted in the review so they shouldn't be able to review a unit they didn't stay in. 95% of there review is inaccurate. They did get locked out of the other unit they stayed in but the manager of the other property got a lock out service and had them in the unit within 75 minutes and as per their text "they were quite happy with the situation" they were having drinks at the bar. Also the other unit had a few very minor problems a few light bulbs went out and were fixed immediately-who can time when a light bulb might go out! And the plumbing issue happened at the very end of their stay and the sink was clogged with the tenants hair and was fixed immediately again this didn't occur in listing 26201. Three days before they were to check out of the other non vrbo unit( again NOT listing 26201) they called and asked for $1000 or they would write a bad review. Shawn explained to them why would they ask for this now when they agreed to take the other unit. There was absolutely NO BAIT and SWITCH as they say.....they chose to stay in the unit they stayed in and were absolutely given the choice to stay in unit 2103 but elected not too. They aren't being truthful

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Propietario/a: shawn fransen

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Hello!
Thanks for taking a look at my properties! I'm an avid traveler, and a self-employed entrepreneur. My wife and I call the Big Island of Hawaii home for half the year, and the other time we travel between Montana, or wherever our heart desires. We enjoy spending time with our family and friends, especially when sharing a beautiful Hawaiian sunset! We have 5 properties on the Big Island and we're seasoned hosts - having done this over a decade. Our property numbers are: 11826, 26201, 210469, 206890, and 848068.

Hope you choose to stay with us!

Por qué escogió este alojamiento

I wanted to be in a 5 star resort area. This is the best location as I can walk 7 minutes and I am at the beach or at the Fairmont Orchid. Or I can walk to fine restaurants, shops and golfing.

Qué hace que este alojamiento sea especial

Golfing, Swimming, amazing walks, great beaches, great restaurants, fine shopping, the list is endless

Propietario/a Premium

Ofrece un servicio excelente a los huéspedes de manera constante.
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