The house and neighborhood were beautiful, but the house was filthy, the screened porch smelled like cigarettes, and the minisplit didnt cool and smelled like mold, the kitchen draws and silverware holders were dirty, the sponge holder dirty, the loft furniture was ripped and filthy, the dryer was full of lint, the floors left our feet black, there was a cup on a decorative shelf half full of what appeared to be old dried hot chocolate, the futon couch was full of animal hair and food, the second floor king size bed is in disrepair, there was a hairbrush full of hair on top of the placemats in the drawer, and many things were covered in dust there was a weed sprayer, soap and another bottle left in the front driveway, the third floor master had the shelf in the shower removed...I brought some of this to the Mgr. Attention and they wanted to send a crew in while we were there...we were also told that there was a gate guard 24/7...not true, they were rarely there. I was also charged a pet fee, with no pets...if nothing else, I'd like that deposit back.