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Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion

Galería de imágenes de Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion

Una piscina infinita de piedra con una sombrilla, un banco de piedra y un cuenco.
Un patio techado con una mesa y sillas, con vistas a un río y una zona residencial.
Una casa de dos pisos con un amplio patio, mobiliario exterior y un hogar de piedra.
Una habitación amplia con mesa de billar, televisor de pantalla plana y zona de cocina.
Un amplio salón con muebles de cuero, una chimenea de piedra y una gran araña.

Comentarios

9,2 de 10
Increíble

Aspectos destacados

  • Zona recreativa o sala de juegos
    Poco común: disfruta de una zona recreativa y sala de juegos en las instalaciones.
  • Descubre lugares de interés cercanos
    Cerca a pie de Canyon Lake
5 habitaciones4 baños o más10 huéspedes

Servicios populares

  • Piscina privada
  • Aparcamiento en las instalaciones disponible
  • Cocina
  • Lavadora
  • Aire acondicionado
  • Parrilla de barbacoa

Echa un vistazo a la zona

Ver en el mapa
Canyon Lake, TX
  • Place, Canyon Lake
    ‪A 3 min a pie‬
  • Place, Anfiteatro WhiteWater
    ‪A 15 min en coche‬
  • Place, Parque acuático Schlitterbahn's New Braunfels
    ‪A 35 min en coche‬
  • Airport, San Antonio, TX (SAT-A. Internacional de San Antonio)
    ‪A 59 min en coche‬

Habitaciones y camas

5 habitaciones (capacidad para 10 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama de matrimonio grande

Habitación 3

1 cama de matrimonio grande

Habitación 4

1 cama de matrimonio grande

Habitación 5

1 cama de matrimonio grande

4 baños y 1  aseo

Baño 1

WC · Solo ducha

Baño 2

WC · Solo ducha

Baño 3

Bañera o ducha · WC

Baño 4

Bañera o ducha · WC

Baño 5

WC

Otros espacios

Porche o patio
Cocina
Minicocina
Comedor

Acerca de este alojamiento

Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion

Experience a fantastic Texas Hill Country lake retreat at Stonecrest Shores, a stunning home that overlooks the sparkling waters of Canyon Lake. The 5/4.5 home features abundant outdoor patio space, small infinity pool, game room, lake access, and sleeps up to 10 guests in 5 king beds. Stonecrest Shores offers the perfect setting for a luxurious getaway with family and friends.

Property Highlights
* Small infinity pool - perfect for a refreshing dip or relaxing with your favorite beverage
* 5 king-sized beds in 2 master suites + 3 additional bedrooms
* Hill Country Vibes in the living room, beautiful fireplace, leather furniture
* Modern kitchen with ample counter space and storage + stainless appliances
* Indoor dining for six at dining table + four at the bar
* Lower level game room with pool table, TV and, kitchenette
* Upper level deck with dining table for ten, grill, gorgeous lake views & sunsets
* Lower level patio with abundant seating, access to the infinity pool
* Private, covered lakefront pavilion - enjoy some peace and quiet by the water
* Lake access - step right in, cast a line, or just enjoy the lakeside loungers

Sleeping Arrangements
1 - Main level king suite + TV + deck access + attached full bath, walk-in shower
2 - Lower level king bedroom + deck access + attached/shared full bath
3 - Lower level king bedroom + shared Jack & Jill full bath
4 - Lower level king bedroom + shared Jack & Jill full bath
5 - Upper level king master suite + TV + deck access + attached full bathroom

Local Attractions
- CL Boat Ramp #2, 2.1 miles
- Sattler Village - 2 miles
- Curry Nature Center - 5 miles
- Whitewater Amphitheater, 7 miles
- Guadalupe River tubing outfitters, 7 miles
- Canyon Lake Dam & Observation Area, 8 miles
- Dry Comal Creek Vineyards, 11 miles

Important Rental Info
* Maximum occupancy, 10 guests
* 4 vehicle limit
* Guests must be 25+ to rent
* No smoking or pets onsite
* Disruptive or disrespectful behavior will result in forfeiture of stay
* Infinity pool is not a hot tub and is unable to be heated
* Lake levels are subject to change and may impact water access at this property

Book your unforgettable vacation at Stonecrest Shores with Vacay Hill Country today!

WORD Permit L1311

Añade las fechas para ver los precios

Alojamientos similares

Piscina
Lakeside Hideaway- Canyon Lake Waterfront con piscina climatizada y bañera de hidromasaje.
Canyon Lake
  • Piscina
  • Bañera de hidromasaje
  • Cocina
  • Lavadora
9.8 sobre 10, Excepcional, (113 comentarios)
Lakeside Hideaway- Canyon Lake Waterfront con piscina climatizada y bañera de hidromasaje.

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 25
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Número de alojamiento: 2760381vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.

Información sobre la zona

Canyon Lake

Esta casa de vacaciones se encuentra en el barrio Pueblo Oeste de Canyon Lake de Canyon Lake, a orillas del agua. Sumérgete en la belleza natural de Canyon Lake o Guadalupe River, antes de recorrer atracciones turísticas como Parque acuático Schlitterbahn's New Braunfels y Texas Tubes. Para disfrutar de una noche diferente, apunta: Anfiteatro WhiteWater y Devil's Backbone Tavern. Tendrás la oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua o kayak, pero también podrás vivir grandes aventuras practicando las rutas a pie o en bicicleta o el ciclismo de montaña en las inmediaciones.
Ver más casas de vacaciones en Canyon LakeSe abre en una ventana nueva
Mapa
Canyon Lake, TX

Qué hay en los alrededores

  • Canyon Lake - A 3 min a pie - 0.3 km
  • Anfiteatro WhiteWater - A 15 min en coche - 13.1 km
  • Parque acuático Schlitterbahn's New Braunfels - A 35 min en coche - 34.9 km
  • Centro comercial outlet San Marcos Premium Outlets - A 50 min en coche - 51.2 km
  • Parque temático Six Flags Fiesta Texas - A 58 min en coche - 72.9 km

Cómo moverse por la zona

  • Estación de tren San Marcos: 42 min en coche
  • Aeropuerto Internacional de San Antonio (SAT): a 48 min en coche

Restaurantes

  • ‪7-Eleven - ‬A 8 min en coche
  • ‪Startz Cafe - ‬A 8 min en coche
  • ‪Wildflour Artisan Bakery & Grill - ‬A 8 min en coche
  • ‪McDonald's - ‬A 7 min en coche
  • ‪Dam Red Barn - ‬A 11 min en coche

Preguntas frecuentes

¿En Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuánto cuesta alojarse en Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion?

A fecha de 3 de jul de 2026, los precios encontrados para una estancia de una noche y dos adultos en Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion el 1 de nov de 2026 son de al menos 745 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿Cuál es el precio del aparcamiento en Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion?

La salida se realiza a las 10:00.

¿Dónde se encuentra Stonecrest Shores: Waterfront Luxe, Small Infinity Pool, Game Room, 5 King Beds, Lakefront Pavilion?

Esta casa de vacaciones de la zona de Pueblo Oeste de Canyon Lake se encuentra a muy poca distancia de Canyon Lake y a 3,8 km de Guadalupe River. Museo del patrimonio de Texas The Heritage Museum of the Texas Hill Country está a 4,1 km de distancia.

Comentarios

9,2

Impresionante

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
18 comentarios de un total de 26 con una puntuación de 10 - Excelente
6 comentarios de un total de 26 con una puntuación de 8 - Bueno
1 comentarios de un total de 26 con una puntuación de 6 - Normal
0 comentarios de un total de 26 con una puntuación de 4 - Mediocre
1 comentarios de un total de 26 con una puntuación de 2 - Horrible

9,4/10

Limpieza

10/10

Llegada

9,0/10

Comunicación

9,6/10

Ubicación

9,2/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Jim B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Very nice place

Great location, clean property. Everything you need to have a blast.
Se alojó 4 noches en julio de 2025
Respuesta de VrboOwner el 11 de jul de 2025
Thank you so much for the kind review! It’s wonderful to hear you enjoyed the location, found the place clean, and had everything you needed for a great time. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verificado

10/10 Excelente

Jackie S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family

Great place for family birthday
Se alojó 3 noches en mayo de 2025
Respuesta de VrboOwner el 19 de may de 2025
Thank you! We’re so glad you chose to celebrate a birthday with us, what an honor! We’d love to have you back for more special moments in the future.
Verificado

10/10 Excelente

Ricky D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Everything was GREAT!!!

IT WAS GREAT!!!!
Se alojó 3 noches en junio de 2025
Respuesta de VrboOwner el 25 de jun de 2025
We appreciate the 5 stars. You were great guests!
Verificado

10/10 Excelente

Paul K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful location

Clean and Very nice property with all the essentials and very comfy .
Se alojó 3 noches en noviembre de 2022
Respuesta de VrboOwner el 9 de dic de 2022
Thank you so much for your amazing 5-star review!
Verificado

10/10 Excelente

William L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

absolutely perfect

Very beautiful home with amazing views of the lake. Management was very accommodating if we had any questions. Would definitely return for another stay.
Se alojó 4 noches en julio de 2024
Respuesta de VrboOwner el 7 de sept de 2024
Thank you for your review and for choosing Vacay. We’re happy that you enjoyed your stay and we’re looking forward to having you again as our guest.
De un sitio asociado

10/10 Excelente

Alicia M.

5

We loved our stay. House was clean and wonderful!
Se alojó 3 noches en agosto de 2024
Respuesta de VrboOwner el 7 de sept de 2024
Thank you for your review and for choosing Vacay. We’re happy that you enjoyed your stay and we’re looking forward to having you again as our guest.
Verificado

10/10 Excelente

Ashley H.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación

Beautiful location

Loved the house and location but was not aware the water was very low and house longer has water access.
Se alojó 3 noches en agosto de 2024
Respuesta de VrboOwner el 25 de sept de 2024
Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next getaway with Vacay.
Verificado

10/10 Excelente

Jim C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Cleanest home ever!

Loved this beautiful property. And it was truly the cleanest home I've seen. Everything was spotless and extremely comfortable. Will definitely seek out this property again!
Se alojó 3 noches en abril de 2023
Respuesta de VrboOwner el 18 de nov de 2024
We appreciate you sharing your experience with us. It is validating to our team knowing we are providing this level of service and care to you, our guest, as it is our daily goal. Thank you for choosing Vacay!
Verificado

10/10 Excelente

Trey A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful Property!

The property is beautiful and was perfect for our weekend getaway with friends. The five bedroom house, all with king beds, was perfect for our weekend getaway with four other couples. The house was well kept and had ample space, both indoors and out. Views, lake access and plunge pool were a hit with all as well!!
Se alojó 2 noches en agosto de 2022
Respuesta de VrboOwner el 26 de sept de 2022
Thank you so much for your amazing 5-star review!
Verificado

10/10 Excelente

Chip P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Hill Country Getaway

Overall, the property was great! The only thing that was a little disappointing was that you could not heat the pool. But we would definitely come back and stay again.
Se alojó 2 noches en octubre de 2022
Respuesta de VrboOwner el 24 de oct de 2022
We are so glad you enjoyed your vacation. We would love to have you as our guest again very soon!
Verificado

10/10 Excelente

J Q.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

50th birthday celebration

My family and I stayed 3 nights for my husbands 50th birthday. There was plenty of space for four couples. Each bedroom had its own bathroom which was a huge plus. The grounds are beautiful and the pool is a perfect size. The lake is extremely low and were
Se alojó 3 noches en septiembre de 2024
Respuesta de VrboOwner el 18 de nov de 2024
Thank you so much for your amazing 5-star review! Happy Birthday from all of us!
Verificado

10/10 Excelente

Diana T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place

We had a wonderful time at this house. It was perfect for our family to get together. We didn't get a chance to enjoy all of the outdoor space as much as I wanted due to the unusually cold weather. But the outside area and landscaping looks awesome for warm sunny days. We will especially look at staying here during warmer months.
Se alojó 3 noches en noviembre de 2022
Respuesta de VrboOwner el 14 de dic de 2022
Hi Diana, We are so glad you enjoyed your vacation. We would love to have you as our guest again very soon!
Verificado

10/10 Excelente

Melissa B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Plenty of Room

We had a terrific stay here! The property is truly amazing and the maintained super well. The kitchen is fully stocked. The beds super comfy and everything super clean!! The "crows nest" bedroom, as I we called it, has great seclusion and privacy. Almost every bedroom has a door directly to outside, so you didn't really have to disturb the house to go out and enjoy the sunrise! Highly recommend!
Se alojó 3 noches en junio de 2023
Respuesta de VrboOwner el 26 de ago de 2023
So glad the accommodations were to your liking! We hope you'll book with us again to treat yourselves to another hill country vacation!
Verificado

10/10 Excelente

Kevin K.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

Great location

Great location right on the lake with great views. Huge house with plenty of space for everyone. It's a shame the TX droughts have dried up the lake so much that you can hardly get to the water. Checked in on a Sunday and had some questions about operating blinds and heating the spa, but property manager never responded as they are apparently not available on Sunday and did not respond at all during our stay.
Se alojó 2 noches en abril de 2024
Respuesta de VrboOwner el 7 de sept de 2024
Thank you for your review and for choosing Vacay. We’re happy that you enjoyed your stay and we’re looking forward to having you again as our guest.
Verificado

10/10 Excelente

Valley field S.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza

nice

The property was nice just should of been cleaned outside some of the furniture outside was dirty
Se alojó 3 noches en mayo de 2023
Respuesta de VrboOwner el 18 de nov de 2024
Thank you so much for your 5-star review!
Verificado

10/10 Excelente

BECKY B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Graduation

It’s was a great house just a few things that went wrong but all in all it was wonderful
Se alojó 2 noches en diciembre de 2022
Respuesta de VrboOwner el 13 de dic de 2022
Hi Becky, Thank you for the amazing 5-star review!
Verificado

6/10 Normal

Ronald K.

Aspectos positivos: Limpieza, llegada y comunicación
Aspectos negativos: Ubicación y precisión del anuncio

the picture doesn't meet reality

We expected the house at the lake site. But the lake was gone. Waterlevel has dropped and the lake is now for less then 50% full, or empty as you like. The price is based on location and view. That was for us the reason to choose this property. Very disappointing.
Se alojó 4 noches en abril de 2025
Respuesta de VrboOwner el 15 de abr de 2025
We’re truly sorry to hear that your stay didn’t meet expectations, especially regarding the lake conditions. We understand how important the view and proximity to the water are when choosing a property. Due to ongoing drought and environmental factors, water levels at Canyon Lake can fluctuate significantly. For this reason, we do include the following note in the property description: “PLEASE NOTE: Water levels in Canyon Lake fluctuate due to drought and other environmental factors. While we strive to provide accurate information, lake conditions can change and may impact water access at this property.” That said, we truly regret that the lake conditions during your visit affected your overall experience. We appreciate your feedback, and we’ll continue doing our best to keep guests informed so expectations are aligned ahead of arrival.
Verificado

8/10 Bueno

Jan H.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

Good Stay Overall

Everything clean and well appointed, but some patio furniture was damaged when we arrived. Not able to use. Too cold for xfinity pool, but good scenery. Left some items but do not know how to contact, since we did not find anyone to report them to.
Se alojó 3 noches en diciembre de 2023
De un sitio asociado

8/10 Bueno

Chic C.

Stonecrest Shores

We had a marvelous time duing our annual sibling reunion. House is beautiful and we would love to come back. Minor issues, jack and jill bathroom and upstair smaller bedroom had mold in shower and the diverter is broken. More water in tub than to shower head.Almost no clothes hangers in bedrooms. TV remotes batteries are either dead or belong to a diffrent TVs.
Se alojó 5 noches en octubre de 2024
Respuesta de VrboOwner el 18 de nov de 2024
We are so happy to hear about your wonderful visit with your family Chic! We would have loved to have taken care of any issues during your stay. We appreciate your feedback.
De un sitio asociado

8/10 Bueno

Nadia A.

Beautiful lakefront house!

Only reason the house got 4 stars was due to a blood stained towel and the fridge leaking all over the place. One of the guest bedrooms frame/mattress was likely missing springs as it sunk in the middle and two of the toilets were plugged up. I'm addition, there's a burn notice so we couldn't use the pit as advertised but completely understand. Overall beautiful home would stay again if these small issues could get resolved.
Verificado

8/10 Bueno

Josh T.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza

Terrible cleaning effort

The property was beautiful and spacious. My family and I had a great time. However, the dishes were left dirty, food caked up on plates, drinking glasses, bowls etc. also 2 bags full of old food and dirty diapers was left in a cabinet that caused a disgusting smell. We weren't able to locate the bags until the morning of check out. The cleaning crew is terrible and clearly half assed cleaning up the property. Likely, won't go book again because of this.
Se alojó 3 noches en junio de 2024
Verificado

8/10 Bueno

Lori M.

Aspectos positivos: Limpieza, llegada y comunicación

Nice property, but needs some attention

The house layout and bedroom situation was perfect for my group of 9 adults. Kitchen was well appointed but lacked knives and cutting boards, and the ice dispenser for the refrigerator didn’t work, but there is an ice maker downstairs. Bedroom ceiling fans were very noisy and the master bath lights flickered constantly. The outdoor areas were very nice but a bit tired. Pool tiles were broken, ants were a big problem, landscaping dead (while neighbors had nice gardens). The lakeside area fan/lights didn’t work. The driveway is very steep and a bit hard to navigate. The view is not the best but expected with the current drought. Overall a nice house and a fun stay. We really enjoyed the pool and hanging out on the deck.
Se alojó 4 noches en septiembre de 2023
Respuesta de VrboOwner el 7 de sept de 2024
Thank you for your review! We hope to have you as our guest again soon!
Verificado

10/10 Excelente

Amanda G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

AMAZING VIEWS!!!!

We stayed for three days at this amazing property. It is right on the water! The pictures don’t do it justice. We loved that there was a pool and from the pictures thought it may be a little small but it fit 10 ppl in it comfortably. My husband brought his boat and was able to tie onto a buoy located right in front of the property. The boat launch was literally across the lake from this property. We brought our own floats and spent most of our time right on the lake. The house was clean and tidy. Enough bedrooms and bathrooms for all our guests. We definitely had enough space. Love that downstairs there is an additional fridge and individual ice maker which was conveniently located closer to the pool and bottom level. This property definitely has a lot of stairs and some of our elderly family had issues with walking all the way down to the lake but unfortunately that’s just what you have to do to get to the lake. Will definitely stay here again!
Se alojó 3 noches en junio de 2022
Respuesta de VrboOwner el 8 de ago de 2022
Thank you so much for your amazing 5-star review!
De un sitio asociado

8/10 Bueno

Natalie L.

A diamond in the rough!

I want so badly to give this house a 5 star review but, the house keeping just falls short. The sheets are not deep pocket but, the mattresses are big. Therefore, the sheets come off the bed every night and that is aggravating. The comforter had what looked like a spaghetti stain on it which tells me it wasn't washed or changed after the last guests. Also, there was hair and stains on the sheets. They probably weren't changed either. The housekeepers brought new sets of sheets and a new comforter so I was thankful for that. There was broken glass on the kitchen floor.... it probably wasn't swept. There were dead bugs in the house but, thank goodness they weren't alive!! The management team were very responsive and I appreciated that. This house could have been absolutely perfect had it been cleaner. I will be back to give them a second chance!!! The house was in a good location. It was close to a good deep boat ramp (not the one across the cove). There are stores and restaurants nearby. Gruene is about 25 minutes away so there was plenty to do!
Verificado

2/10 Horrible

Jessica K.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

Great House Horrible Customer Service

DO NOT RENT THIS HOUSE! The short is we had a wonderful time, until the air conditioning went out on the first floor. We reached out and they took hours to respond and never showed up Saturday night. It was 89 degrees on the second floor. We sent texts, pictures and the like to the management service. NO ONE CAME! Not that night or Sunday morning. I reached out after the trip. I appreciate the young lady who answered the phone. She has sent ticket after ticket to management regarding my concern. It has been almost two weeks and I still have not heard from the property manager. I have not been compensated for over 12 hours of not having air conditioning. If I’m being honest, I think the air was not working when we got there. I hope that they reach out soon.
Se alojó 2 noches en mayo de 2024

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