Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Renter’s beware - I have stayed at Cinnamon Shore now 4 times and based on this experience, I probably never would return. It was a bad combination of the condo itself and the CS property management team, specifically one of the managers, Amanda Campbell. To give some insight, the unit hadn’t been mopped or sweeped when we arrived so our feet were gross & dirty from the get go. There were no plugs for the bathtubs, so I couldn’t give my 2 little kids a bath until half way through our visit, the washing machine leaked & the dryer took half a day to dry one load of clothes. The kitchen doesn’t have sufficient cookware for a small family & barely any storage. The small storage they have, it has glassware everywhere which we couldn’t use with my young kids. Also, according to the PM team, the owners had their golf cart permanently stored in the second parking space so know that this space only has ONE parking spot for your entire stay. I am 6 months pregnant and have 2 kids under the age of 4 in the dead of summer and the PM team and owners weren’t accommodating in getting it moved or even letting me know ahead of time to set expectations or give me a choice in booking elsewhere. Had I known this I would have booked another condo. It was also the blatant & rude tone that the CS staff had that was so shocking. I’ve never been treated this way in my 4 summers of staying here before, maybe it’s under new management? Amanda Campbell, the onsite manager was condescending & unwilling to provide any solutions. I never understand why people who don’t like people work in customer service. I even asked if they could see if other spaces would be open as people were leaving as we were also there during the week & she refused. The staff did say they’d look into it multiple times & never followed. The location was great, but I knew that having booked other units in the same building before. We will not st
