Overall, really enjoyed our experience. Home is very close to resorts and other local activities. Home was generally clean a bit drafty with cold air coming through some of the doors/windows, but probably only an issue for winter travelers. Hot tub and fireplace were great. Main complaint was the master bedroom mattress - it was very soft and dipped quite a bit in the middle, so I had to sleep downstairs instead.
Other complaints not associated with this property: too many VRBO fees on top of the price of the rental; taking out trash at the end of the trip is very time consuming; hard to see the road markets/lines due to salt/weather.
Ryan M.
2023 年 2 月に 3 泊滞在
2/10 (非常に不満)
Byron C.
2021 年 7 月 6 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
This is the worst thing to rent
This is the worst thing to rentAbsolutely not a good place they make me wait until 4 o’clock can I have my baby which is three years old supposedly because they were cleaning and I have all the pictures which is not clean so many spiders so many bad things I will not go back and never Again
Byron C.
2021 年 7 月に 2 泊滞在
6/10 (普通)
jennifer a.
2021 年 3 月 15 日
良かった点 : ロケーション
気になった点 : チェックイン
Ok stay
Beds were very uncomfortable. The place is kind of dusty so my allergies were going nuts. I didn't like how we pay about 200 dollars for a cleaning fee yet we have to Clean up ourselves and dispose of the trash at a trash site. Overall stay was ok. I probably wouldn't spend almost 2k on this place again though
jennifer a.
10/10 (非常に良い)
Rachel G.
2020 年 6 月 29 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン
Beautiful cabin, highly recommend
Great property in a great location. Everything was perfect except for the check in process. I checked in at Big Bear Vacation office at 4pm and they said they would text me the property address. Well, Ot took 20 minutes and two phone calls later that they finally sent me the address. It was a minor inconvenience after driving almost three hours to get to Big Bear. Other than that the cabin itself was fantastic and I would definitely recommend it!
Rachel G.
2020 年 6 月に 2 泊滞在
10/10 (非常に良い)
Laura C.
2020 年 6 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Quiet retreat
The location was away from the busier parts of town in a very quiet neighborhood. The cabin was clean with perhaps the exception of the dusty deck, but then again this could just be nature. Similarly we were faced with plenty of moths inside the cabin at night. These were more of an annoyance than anything else. We had a pleasant stay overall.
Laura C.
2020 年 6 月に 2 泊滞在
8/10 (良い)
Tonya S.
2020 年 1 月 12 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
Moon ridge
We absolutely loved the cabin. Just a little tidbit. No paper towels. Not enough bathing towels. Extra blankets needed. Thank goodness we had brought our own personal blankets. We were freezing. Also the lighter needed to be replaced. These things were nothing we couldn’t deal with. So overall it was great. Checking in wasn’t so hot. Checking out was great
Tonya S.
2020 年 1 月に 1 泊滞在
10/10 (非常に良い)
Jackson R.
2020 年 1 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Awesome first trip to Big Bear!!
Great visit and wonderful home... would love to rent this place again!!!
Jackson R.
10/10 (非常に良い)
Stacey C.
2019 年 6 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Weekend Getaway
Great house! Perfect layout and within easy drive of everything.
Stacey C.
2019 年 5 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 3 月 14 日
This was the first time I was disappointed.
There were not enough towels, No wash cloths, the dish soap was enough for one day. No dish towels to dry the dishes. Not enough adequate pots to cook with. We found a lot of broken things in the house. The pillows were so flat/dirty covered by a pillow case. The blanket were so thin, thank God my brother brought blankets.
宿泊されたお客様
2019 年 3 月に 2 泊滞在
10/10 (非常に良い)
Laura D.
2019 年 3 月 3 日
Wonderful mountain cabin with hot tub
Really enjoyed the Arktos Jewel. The cabin is conveniently located but what made it so great was the tasteful mountain decor. The fireplace and hot tub were great too. We'll be back.
Laura D.
2019 年 2 月に 2 泊滞在
10/10 (非常に良い)
Michelle B.
2019 年 1 月 12 日
A beautiful and spacious cabin inside and out with a stunning view of Big Bear - the kids loved it!
Beautiful property inside and out with beautiful views from the porch and upstairs balcony! Very spacious indoors and outdoors for our three children to play in. The interior wood paneling was beautiful, making it have such a comfy cabin feel. The pool table and hot tub made our stay extra special, as both added exciting activities for us and our kids to enjoy together. We’d stay here again!
Michelle B.
2019 年 1 月に 3 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
8/10 (良い)
Casey B.
2017 年 2 月 13 日
Cozy home.
Very nice property. No parking available until we had to shovel out the driveway. Overall a great home and we had everything we needed.
Casey B.
2017 年 1 月に 3 泊滞在
オーナーについて
オーナー : Big Bear Vacations
Our Big Bear Vacations team is looking forward to hosting you here in the mountains! We are the longest standing local vacation experts in Big Bear! With years of dedicated experience and knowledge brought forth within our exceptional customer service and support staff, we are here to ensure a 5 star experience in Big Bear for every guest.
**Reservation Holder Must Be 21+**Guests must provide ID for Cabin Access** **Electronic Rental Agreement & Good Neighbor Policy Required**
Check-in time is 4:00 pm | Check-out time is 10:00 am There is no early arrival or later departure availability during peak season and holidays. Contact our office the morning of arrival or departure to confirm early arrival or later departure availability for your stay. (Fee Applies)
*VRBO Service Fees will be charged separately from Big Bear Vacations reservation charge. Payment is full is due if 30 days within arrival. WORRY FREE FLEXIBILITY! Cancel up to 14 Days from Your Arrival Date Penalty Free!