Departamento

The Pantheon – Charming apartment with Terrace

Departamento para familias en Roma

Galería de fotos de The Pantheon – Charming apartment with Terrace

Habitación
Interior
Restaurantes
Interior
Interior

Opiniones

10 de 10,
Excepcional
2 habitaciones2 baños6 personas110 metros cuadrados

Servicios principales

  • Aire acondicionado
  • Estacionamiento disponible
  • Secadora
  • Lavadora
  • Cocina
  • Asador

Explora la zona

Ver en el mapa
  • Place, Piazza della Rotonda
  • Place, Via del Corso
  • Place, Iglesia de San Ignacio de Loyola
  • Airport, Roma (FCO-Aeropuerto Internacional Fiumicino - Leonardo da Vinci)

Habitaciones y camas

2 habitaciones (para 6 personas)

Habitación 1

1 cama King y 1 sofá cama individual grande

Habitación 2

1 sofá cama King

Habitación 3

1 cama King

2 baños

Baño 1

Jabón · Se ofrecen toallas · Bidet · Excusado · Solo regadera · Shampoo · Secadora de cabello

Baño 2

Jabón · Se ofrecen toallas · Excusado · Solo regadera · Shampoo · Secadora de cabello

Ambientes

Cocina
Cocineta
Con balcón
Área de comedor

Información de la propiedad

The Pantheon – Charming apartment with Terrace

Luxury two-bedroom, two-bathroom apartment with terrace, located less than 50 meters from the Pantheon. Situated on the top floor of the historic 16th-century noble residence “Palazzo Serlupi Crescenzi”, the apartment is accessible via elevator and offers an exceptional blend of charm and comfort.

The building stands on one of the safest and most prestigious streets in Rome, just a few steps away from the Chamber of Deputies and the Italian Parliament. This is a place where the timeless beauty of the past merges harmoniously with the vitality of the present, creating a truly unique atmosphere.

The location of this apartment is truly exceptional. Just 50 meters from Piazza della Rotonda and the Pantheon, the area is bursting with colors, flavors, and centuries of history. The neighborhood is rich in evocative corners and hidden gems that continuously reveal glimpses of Rome’s cultural and historical heritage. Wandering through its narrow alleys is a pleasure in itself, offering a chance to uncover the city’s most intimate and authentic side, made of legends, traditions, and timeless beauty.

The area is also renowned for its gourmet restaurants, artisan workshops, and numerous local artists specializing in painting and sculpture. The picturesque streets and characteristic Roman architecture make this district one of the most captivating in the city. From the apartment, you can easily walk to some of the city's most iconic attractions, including Piazza Navona, Campo de’ Fiori, the Trevi Fountain, St. Peter’s Basilica, and the Vatican Museums, just to name a few. Despite its central location, the apartment is tucked away on a quiet street, offering peace and tranquility both day and night. Everything you might need is just around the corner, including supermarkets, shops, ATMs, pharmacies, bookstores, cafés, and restaurants of all kinds.

One of the apartment’s real strengths is its ideal layout. It is perfect for two couples, as each bedroom has access to a separate bathroom, ensuring complete privacy. It is equally suitable for families with children, and it can comfortably accommodate up to six guests, offering both privacy and comfort.

The apartment features a small terrace with an internal courtyard view, accessed through a French door from the second bedroom. It is furnished with a small table and chairs, providing a lovely spot for relaxing outdoors. The building itself is equipped with a lift that reaches the apartment floor directly.

The interior is spacious, carefully furnished, and filled with natural light from morning until late afternoon. Standout features include exposed wooden beams and traditional terracotta flooring, which lend the space a warm and distinctive character.

Upon entering the apartment, you are welcomed into a generous living room with a dining area, which leads into a fully equipped kitchen. The kitchen includes gas hobs, an oven, microwave, toaster, washing machine, dishwasher, refrigerator, freezer, kettle, Nespresso coffee machine (with capsules provided), tea, pans, pots, and all necessary cooking utensils. The living area is furnished with a large and comfortable sofa that converts into a standard double bed with an orthopedic mattress, a spacious dining table for six, and a 55” OLED TV.

The living room and kitchen form the heart of the apartment, from which you can access the first bedroom and the first bathroom. The first bedroom features a king-size bed (67 inches wide by 79 inches long) and a large, comfortable twin sofa bed. The second bedroom also has a king-size bed and offers direct access to the terrace and the second bathroom through a French door.

All beds are equipped with orthopedic memory foam mattresses and additional toppers to ensure maximum comfort. Guests can choose between feather and memory foam pillows.

The first bathroom is accessible from the living room, while the second is en-suite to the second bedroom. Both bathrooms are fully stocked with essentials, including extra toilet paper, soap bars, shower gel, shampoo, conditioner, cotton swabs, makeup removal pads, and a hairdryer.

The apartment will be professionally cleaned prior to your arrival, with all beds (including the sofa bed) fully prepared, complete with sheets, pillows, and blankets. Each guest will be provided with a full set of towels (large, medium, and small), and additional towel sets are available in each bathroom.

The internet connection has recently been upgraded to high-speed fiber optics, offering up to 1 Gbps. All TVs in the apartment are equipped with Google Chromecast and provide access to Netflix, Prime Video, and international streaming channels.

Each room has air conditioning and independent heating to ensure maximum comfort throughout the year.

A baby cot and high chair are available upon request.

Agrega fechas para ver los precios

Servicios

Cocina
Lavadora
Secadora
Wifi gratis
A/A
Área exterior

Propiedades similares

Reglas de la propiedad

Hora de inicio del check-in: 14:00
Edad mínima para rentar: 18
Hora límite del check-out: 11:00
default

Niños

Se permiten niños: edad mínima de 0 a 17 años
default

Eventos

No se permiten eventos
default

Mascotas

No se aceptan mascotas
default

Fumar

No se permite fumar

Instrucciones de check-out

El anfitrión exige que realices lo siguiente antes del check-out:
Quitar los artículos personales
Apagar las luces
Si no sigues todas estas instrucciones, podrías recibir una opinión negativa por parte del anfitrión.

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta efectivo
No se permiten fiestas ni eventos de grupos
Ideal para estancias largas
Esta propiedad tiene artículos ecológicos de limpieza
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Número de registro de propiedad: IT058091C24OQ8CXES

Avisos importantes

Todos los huéspedes, incluidos los menores, deberán presentarse para hacer el check-in y mostrar una identificación oficial con fotografía o pasaporte emitidos por su gobierno correspondiente.
De acuerdo con las leyes nacionales, esta propiedad no acepta pagos en efectivo que superen los EUR 5000. Para obtener más detalles, comunícate con la propiedad usando la información de contacto que aparece en la confirmación de la reservación.
No se necesita un auto para acceder a este hospedaje.

Información de la zona

Roma

Este departamento se encuentra en la zona centro de Roma. Aquellos que deseen ir de compras pueden visitar Via del Corso y Via Veneto, mientras que quienes quieran apreciar la belleza natural de la zona pueden ir a Villa Borghese y Sitio histórico Circo Máximo. ¿Viajas con niños? No te pierdas Parque acuático Hydromania, o asiste a un evento o partido en Estadio Olímpico de Roma. Dedica un tiempo a las opciones de tours a bodegas de vino y spas o centros de bienestar y belleza de la zona o sube la adrenalina haciendo ciclismo en los alrededores.
Sección del mapa
Rome

Qué hay cerca

  • Piazza di Pietra - A 2 min a pie - 0.2 km
  • Tempio di Adriano - A 2 min a pie - 0.2 km
  • Piazza della Rotonda - A 2 min a pie - 0.2 km
  • Via del Corso - A 2 min a pie - 0.2 km
  • Iglesia de San Ignacio de Loyola - A 2 min a pie - 0.2 km

Medios de transporte

  • Estación de tren Piazzale Flaminio de Roma - 5 min en auto
  • Venezia Tram Stop - 7 min a pie
  • Aeropuerto de Ciampino (CIA) - 40 min en auto

Restaurantes

  • ‪Tazza d'Oro - ‬A 2 min a pie
  • ‪Achille Al Pantheon di Habana - ‬A 1 min a pie
  • ‪Starbucks - ‬A 2 min a pie
  • ‪Taverna del Seminario - ‬A 1 min a pie
  • ‪Il Panino Ingegnoso - ‬A 2 min a pie

Preguntas frecuentes

¿The Pantheon – Charming apartment with Terrace acepta mascotas?

No, la propiedad no acepta mascotas.

¿A qué hora es el check-in en The Pantheon – Charming apartment with Terrace?

Hora de inicio de check-in: 14:00.

¿A qué hora es el check-out en The Pantheon – Charming apartment with Terrace?

El check-out es a las 11:00.

¿Dónde se encuentra The Pantheon – Charming apartment with Terrace?

En el centro de Roma, este complejo de departamentos para toda la familia queda a unos pasos de Piazza della Rotonda y Panteón. Fontana di Trevi y Plaza Navona también se encuentran a 10 minutos. Venezia Tram Stop se encuentra a 7 min caminando, y Arenula-Cairoli Tram Station se encuentra a 10 min a pie.

Opiniones

10

Excepcional

10/10

Limpieza

10/10

Servicio y personal

10/10

Servicios

10/10

Condiciones de la propiedad

10/10

Check-in

10/10

Comunicación

10/10

Ubicación

10/10

Veracidad del anuncio
Puntuación de 10, es decir, Excelente. Basada en 228 de 241 opiniones
Puntuación de 8, es decir, Bueno. Basada en 11 de 241 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 1 de 241 opiniones
Puntuación de 4, es decir, Malo. Basada en 0 de 241 opiniones
Puntuación de 2, es decir, Terrible. Basada en 1 de 241 opiniones

Opiniones

10/10 Excelente

Craig C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Luigi is an amazing host! Very quick to communicate and extremely helpful when we needed help finding a doctor for a follow-up visit. I can’t say enough about how enjoyable he made our visit to Rome!
Se hospedó 5 noches en octubre de 2025

10/10 Excelente

Shifra G.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had a wonderful stay! Luigi was very helpful and easy to communicate with. The apartment was clean and beds were extremely comfortable. Location was the best!
Se hospedó 2 noches en octubre de 2025

10/10 Excelente

Melanie H.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location. Close to so many things and very safe. Luigi is the best host I've ever encountered (we travel a lot). The apartment was set up well. The beds and pillows were so comfortable. The AC worked great (which was nice since it was hot while we were there). There is a guard gate right outside the building so we felt very safe. I absolutley stay here again.
Se hospedó 3 noches en agosto de 2025

10/10 Excelente

Jenni B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Family trip

Amazing location amazing host
Se hospedó 3 noches en junio de 2025

10/10 Excelente

James F.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

When in Rome…

Luigi is an amazing, passionate host. Full of details to help with our trip. Very well equipped apartment. Excellent recommendations for restaurants and attractions. Luigi takes a very personal approach and is genuinely interested in his guests having a great stay in his beautiful city.
Se hospedó 3 noches en abril de 2025

10/10 Excelente

Angela K.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Excellent Location. Excellent Host

The apartment was perfect for our needs. Location was excellent, property was clean, beds were comfortable all this with a terrace and an elevator. Even though you are close to a busy area the apt was quiet. i will rent this apt again on my next trip to Rome. Our host was AMAZING and was always accessible.
Se hospedó 5 noches en noviembre de 2024

8/10 Buena

Sheila W.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great apartment close to all the sights

Luigi was a great host! Centrally located to all the sights in Rome if this is your first time here. House was extremely clean and beds were extremely comfortable. Check in was easy. Set up pick up from airport with Luigi and that went very well. Bedrooms are connected and you have to go thru one to get to the other. We were traveling with friends so kind of awkward but we made it work. House has washer/dryer which we made use of! Luigi is a fabulous host and I would highly recommend this rental.
Se hospedó 2 noches en octubre de 2024

10/10 Excelente

Katrina A.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Fantastic stay in Italy!

This was our first trip to Italy taking a cruise. We wanted to spend some time in Rome. This was the perfect stay. The host, Luigi was wonderful! He arranged transportation for us from the airport and then to our ship for the cruise. The apartment is located near the Pantheon and close to everything. Luigi has a list of recommendations for restaurants, coffee, gelato, etc. he actually called the restaurant for us and made a reservation. You will love this apartment and Luigi!
Se hospedó 2 noches en octubre de 2024

10/10 Excelente

William C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great stay, excellent host!

Property description and pictures are totally accurate. Perfect location. The host, Luigi, was amazing! Spent 20 minutes with us when we checked in and gave us several great recommendations. Would absolutely stay again.
Se hospedó 3 noches en septiembre de 2024

10/10 Excelente

NORELYS H.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Excellent location !

Good location close to many points of interest and many food options. Luigi is a magnificent host, when you check in he greets you very cordially with a bottle of wine and with many good recommendations. Very comfortable for a family of 5. In general, the experience staying here was very good.
Se hospedó 3 noches en julio de 2024

10/10 Excelente

Tina H.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

5 Star Stay in Rome

We had a wonderful visit in Rome due to this property being 5+ Stars. Our host, Luigi, arranged transfers, gave recommendations for restaurants, met us before check in, and took all our bags to the apartment, allowing us to explore before the check in time. The apartment is in a safe and centrally located neighborhood. Its steps from the pantheon and has 24/7 security outside apartment. Don’t look further; this is a great apartment. Thank you Luigi for everything!!
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Stephen w.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Apartment in the center of Rome!

We loved our stay! The apartment is beautiful and within easy walking distance of all of Rome's attractions. Luigi met us when we checked in and gave us lots of great information to make our stay more pleasant.
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Cory Lynn P.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Holiday in Rome

We visited Rome (our first stop of 4) for the Christmas holiday and from the moment we booked Luigi made this part of our stay wonderful. He was very communicative and arranged our transportation from the airport when we arrived and to the train station when we departed. Luigi provided so much great information for local restaurants and activities and the apartment was perfectly equipped and located (near the Patheon). When we return I will definitely book with Luigi again!
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Larissa N.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Magical!

Luigi makes this place your home away from home with almost anything you could want or need. He was spot-on with his recommendations, and connections: seamless airport/train transfers & reservations at restaurants that were booked weeks out (he knows them on a first-name basis). We found oustanding bottles of wine at the shop he sent us to and exquisite coffee, pastries and groceries for breakfast at home. Everywhere he sent us was perfect and friendly! What we appreciated: coffee pods, laundry & DW detergent, big bath sheets (towels), oil, sugar, salt & pepper, a nonstick pan (for eggs laid just days before), multiple sizes of mugs, dishes & utensils, endless hot water (on demand) for a daily soak in the tub, and the convenience of an elevator for my nearly 80 yo in-laws. It also had great natural lighting and a sweet inner balcony. The streets were just quiet enough to sleep with the windows open all night (late March). If you poke a head out of the window in the living area, you can see Pantheon. The taxi stand down the street (to the right of Pantheon if you face it) made for cheap excursions when my in-laws couldn't walk another step. The beds were a comfortable foam with down blankets. We really liked having USBs by the bed to stretch our plug adapters. Both bedrooms could accommodate CPAP machines. It is about 6 floors up. Location, location, location! I cannot wait to come back! It was absolutely magical! I
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Doug K.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Roman holiday

The location was amazing. The unit was very clean and comfortable. Luigi, our host, was very friendly and helpful.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great location and wonderful host!

When traveling to another country the most important thing is communication and Luigi was 110% with this! He took care of arranging transportation from the ship port to his place and from his place to the airport. He also met us at the designated time at the apartment and spent some time with us reviewing the area and restaurants, etc. He is a true host. In regards the the actual apartment - it is in a wonderful, safe location - walkable to everything, and right down the street is a taxi stand (which we utilized early one morning to go to the Vatican - but we walked back). The apartment was ready EARLY for us to use and was very comfortable. Please note, you have to go through the first bedroom to get to the second. We didn't mind, but some couples may. This would, however, be perfect for a family. Luigi left us a nice bottle of wine as well as a full list of restaurants that he also reviewed with us on the map that he left with all locations labeled and circled. His attention to detail made the whole process seamless for us. Thank you Luigi! I hope to see you and Rome again soon!
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Renee B., Spokane, Washington

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Fabulous in every way!!!

This apartment is amazing, amazing, amazing!!! From the moment we arrived, everything was wonderful. The manager, Luigi met us at the apartment to thoroughly go over every aspect of the apartment. He had a list of restaurants, which were all wonderful. We asked his assistance with some tours in which he was an abundance of help. The location is perfect and close to so many wonderful places to see; including restaurants, wine bars and coffee shops. It is very, very clean. Do not hesitate to book this fabulous property!! I will book this apartment again, and recommend it to friends.
Se hospedó 14 noches en octubre de 2023

10/10 Excelente

Lee M.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Location, Very Clean, Great Communication

The location of this apartment is perfect if you want to walk to all sights. Property Owner was very responsive, met us to check in, explained where everything was and provided us with a map. Apartment was very clean. Very comfortable for 4 adults. Owner even arranged transportation for us to and from the airport. Would highly recommend this apartment. Only suggestion to make is to provide at least 2 coffee pods per adult if someone is staying short term since we weren't going to buy a bunch of pods when only staying two nights.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Matthew G.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great place

Great place, great location, and a great hosts. Would recommend
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

liz t.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

roman holiday

lovely apartment as described. amazing location. best of all was luigi who welcomed us and provided lots of fantastic tour and dining recommendations.
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Becky M.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Apartment near the Pantheon

This apartment was so great! It had everything we needed and is in a fantastic area that is also super safe. The building is quiet even though you are steps from lots of activity. We were able to walk just about everywhere we went. Luigi is the best host! He was so helpful and attentive as this was our first time in Rome. He gave of lots of great tips. He also assisted with setting up a car service a few times. I cannot say enough great things about Luigi and this apartment. Do not hesitate in booking this one!
Se hospedó 7 noches en agosto de 2023

10/10 Excelente

Hunter R., Raleigh, NC

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Amazing Location and Stay in Rome!

We had a wonderful stay at Luigi's apartment! Luigi is an excellent host and truly is a gem from helping organize private transport to/from airport to excellent meal recommendations to spending time with us at check-in to ensure we were comfortable with everything in the apartment. Excellent communication throughout our stay. The location is prime! It is central to all the main areas and walking distance to most main attractions. We walked everywhere we went! We felt safe and secure with the police station literally outside the door of the building. The air condition was a super big plus in the heat of mid July in Rome and having a washing machine and an elevator was nice too! We loved getting up early and walking to see the Pantheon (it is so close!). It was just two of us on this trip, but it would be great for two couples too. Luigi supplies all you need for a wonderful vacation in Rome. Perfect 5 stars all the way around! Don't hesitate to book this amazing property in Rome Center!
Se hospedó 8 noches en julio de 2023

10/10 Excelente

Danielle M., Kingston, NY

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Exceptional stay!

Do not hesitate to book Luigi's property! He is an incredible host- communicative, welcoming, accommodating, and he also provides great recommendations upon arrival! The apartment itself is stunning and very clean. One thing to note is the sloped ceilings. Be aware while walking around the beds as a few of us bumped our heads on the ceiling a couple of times. Not a big deal to me me, though - I'd stay at that apartment any day! Thank you again, Luigi, and hope to reconnect in the future!
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Van V., Santa Monica

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Super Place With A Super Host

Comfortable beds, dark shades and cool AC made this the perfect quiet refuge from the busy streets of Rome. Ideal location between the Pantheon and Trevi Fountain. Fantastic welcome from the host Luigi with lots of details and recommendations. He was always helpful and responsive to messages. Don't miss this gem!
Se hospedó 8 noches en junio de 2023

10/10 Excelente

Mike A., San Diego

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Best place we stayed in Italy!

Luigi is extremely helpful, organized, responsible and prompt in managing the apartment. The property is literally in the perfect and safest place in all of Rome. Beds are extremely comfortable, apartment has everything including wine and coffee! Thanks Luigi! We will be back
Se hospedó 2 noches en junio de 2023

Acerca del anfitrión

Anfitrión: Luigi

Foto de perfil del anfitrión
I’m someone who loves traveling, meeting new people, and discovering different cultures. I was born in Italy Rome, to be exact and I feel very fortunate to have been born in such a beautiful city, where the weather is almost always mild.
I truly enjoy connecting with people and especially love sharing tips and insights with my guests to help make their stay in Rome a memorable experience.

Por qué eligió esta propiedad

Among the many apartments in Rome, this one is in a truly ideal location. I recommend that anyone planning to book should avoid renting a car. Rome is such a beautiful city, best experienced on foot and this apartment is the perfect starting point.

The area is lively and vibrant, offering quick access to the city’s most iconic attractions, activities, and tours. It's also considered the heart of modern Roman life. The charming narrow streets and distinctive architecture make this neighborhood one of the most attractive and authentic in all of Rome.

Qué distingue a esta propiedad

I’m always very attentive to detail, and for me, punctuality is a key part of my work. I do my best to make every guest feel at home.
Before each check-in, I prepare a personalized list of restaurants and shops that offer typical Roman cuisine, tailored to the preferences of each guest.
I’ll be happy to go over this list in person during check-in and provide any additional information needed to make your stay in Rome as easy, enjoyable, and comfortable as possible.

Idiomas:

inglés, francés, alemán, italiano, español, Rusa

Anfitrión Premium

Se distingue por ofrecer una buena experiencia a sus huéspedes