Overall we had a very nice experience. The town home was set up very nice, however, I would have expected the master bedroom to be on the bottom floor not on the third. I say that because it got very hot on the 3rd floor. We are from Texas and are used to the heat but I don't enjoy sleeping in it. I know heat rises and all of that, but it just got too hot, even with the fan. I did Express my concerns with the owner and he said he would order a tuneup for the air conditioning. Another thing that was troublesome was that the air conditioning unit has a sign posted on it saying not to set it below 72° otherwise it would freeze. And of course if you do that the repair charges are on you. Very inconvenient for me to be on vacation. Also I had to wash the sheets on the twin beds due to a horrible odor. And washed the pillow cases on the master bedroom bed. Smelled of body odor. Plus they had black streaks on them. When I express that to the owner he said that the streaks may have been from mascara. Why even put the pillowcases back on the bed if they did not wash clean. That leads me to believe that they were not washed in the first place . Another thing I found concerning was that there were instructions for us to empty the trash and wash the dishes before we left and if the cleaning staff had to do it we would be charge for that as well. So that just leaves me with one question, what exactly does the cleaning staff do? For us to have to pay that ridiculous fee for cleaning I would have expected more. And I would've expected my sheets and bedding to be fresh and clean before I arrived. I also found out that the cleaning fee for that particular townhome is way more than what the HOA at Vista Cay charges. Not happy about that eithet. Townhome was quiet and nice looking though. So my rating is a 3.