Convenient slopeside location with great views of the mountains. The reclining daybed was perfect for relaxing and enjoying the view. The humidifier works TOO well, condensing all over the counter so we had to put it in the sink. One other item that needs looking at are the windows; the frames are starting to warp and will need repairs soon so that they close tightly.
宿泊されたお客様
2019 年 2 月に 4 泊滞在
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8/10 (良い)
Kam、Blacskburg, VA
2023 年 8 月 25 日
The studio had a beautiful view of the slopes that I had skied a
Front desk needs people who are more attentive. They couldn’t understand English. Had to explain several times what I was talking about.
Kam
4/10 (不満)
Stephanie R.
2019 年 3 月 9 日
Room booked was OCCUPIED when we arrived! Sad start to vacation. Cannot reach management company.
I'm sure this specific unit would have been wonderful had we actually gotten to stay in it! We booked this Unit, but when we arrived from a very long travel day, finally excited to check into our room, the front desk manager informed us that the room was occupied. We were offered another room that happened to be available, and accepted it as to not ruin our vacation. The property as a whole, was good, and great location; however, we are not pleased with the room we got as opposed to the room we paid for! The Unit we booked, and paid for before ever arriving, was MUCH nicer, more updated than the sad looking hotel room we were given. We are not the type to dwell on this and ruin our much looked forward to vacation with our daughter as this was all unfolding; we accepted the other room and made due. However, I now fully expect some sort of refund for the difference in what we got, as to what we paid for. I will never book with VRBO/HOMEAWAY again unless we are compensated. It is not fair to book a specific room/condo, but be given something less than when you arrive. We would have NEVER booked the room that we were given, and definitely would not have paid what we did. Really put a damper on our trip to be honest... knowing we were not in something as nice as we expected AND PAID FOR.
Stephanie R.
2019 年 2 月に 5 泊滞在
8/10 (良い)
Gerald P.
2021 年 3 月 21 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション
Red Awning is not a good property management company.
After we booked with RedAwning our check in procedures were vague. We could not reach a live agent for answers. I kept getting the same vague statements. I spoke with a VRBO rep and she was very helpful but also could not reach a rep from Red Awning. We thoroughly enjoyed our trip after we finally got checked in. Our hotel/studio staff were very attentive to everything we asked.
Gerald P.
2021 年 3 月に 5 泊滞在
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8/10 (良い)
kirk b.
2020 年 2 月 24 日
Unit next to housecleaning
Unit next to housecleaning room for the 5th floor. Was woken up 6am every morning to banging and clattering
kirk b.
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8/10 (良い)
Bille M.
2019 年 9 月 24 日
It needs improvement. The
It needs improvement. The nightstands and end tables were old and missing paint.etc.