The cleanliness of the facility was less than average. First thing I saw was urine on the rim of the toilet, trash wrapper on the floor in the living room, dirty rugs throughout, and smeared glasses in the kitchen cabinet. The cooktop & kitchen counters were not cleaned from prior resident. The beds were comfortable, the view great, & the security of the facility was good. A call was placed on 12/30 to discuss the above & no one ever followed up. A second call was made on 1/2/2026 & we did get a return call in 30 minutes. We were told that the residence had been inspected and that it was cleaned to rental manager’s expectation. Clearly we had a difference of opinion.