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Thank you so much Lauren, the staff will be immediately informed about your comments which will give them so much motivation!

I'm delighted that you feel your requirements were fulfilled rapidly. Thank you for your nice appraisal, especially as with regard to our talented Chef! You're welcome back anytime 🤗

The crew and myself are so pleased with your appraisal. It is indeed very rewarding that you loved the villa and the food!

Great that you noticed the absence of seaweed at our place, while there was so much elsewhere! :-)) This is thanks to our rare orientation, to the south, at the edge of Tankah bay! ;-)) I'll pass your comments to the Chefs and Caretakers. Thank you for staying with us!!

"No Sargassum!" Yes indeed we are lucky, thanks to our rare orientation to the south, at the edge of the Tulum bay. We are so happy that you managed to enjoy the sea ... and the great food thanks to Chef Danie! ;-) Thank you very much for such a nice appraisal. Hope to see you again soon 🤗

Thank you Ashley. The staff and myself were also delighted to host you at LA MAISON MANATI. Welcome back whenever :-)

We were honored that you choose LA MAISON MANATI for this important birthday celebration. We are now so proud and grateful about your appraisal 🙌

The crew of LA MAISON MANATI and myself were delighted hosting you! Very nice group, come back soon!!

Thank you for your nice comments, that make us proud and happy. It was a great pleasure to host you, for the staff and for myself. Always welcome!

Dear Michael, It was a pleasure hosting you! The staff was delighted being at your service, you've been a great group. Hope you took many good memories with you back home. Don'g forget to follow and to tag @lamaisonmanati #lamaisonmanati with your nice pics, on Instagram!! Kind regards, La Maison Manati

Thank you so much Paulette, this is very rewarding. The staff and myself were actually delighted hosting you and your nice family! Come back soon!

Thank you so much! That makes us proud and determined to always do our upmost to satisfy our guests.

So rewarding for the staff, who was happy and honored hosting you, a great group!!

Thank you for your very positive review, which is rewarding for our staff. We were delighted to host you and hope to see you again soon at LA MAISON MANATI!

Thank you Matt for your great appraisal. Mission accomplished for all of us, as if the guest is happy, we are happy too! It was a pleasure hosting you. You are very welcome to come back, with great pleasure.

Thank you Cassie for your very positive appraisal, my crew will surely appreciate. As I told you, children must be watched out carefully. But I actually believe that our peaceful lagoon is much much safer for children than the big waves of the Tulum beach or the ocean front villas. They indeed need to wear appropriate shoes to enjoy our coral plateau, where they can play in puddles and can watch little tropical wildlife. Anyway, your overall appraisal is very rewarding, thank you!

Dear Melanie, I can only agree with you: We do have a wonderful house, a wonderful Chef and a wonderful view. But YES, this time we faced an absolute nightmare, as it could happen in Tropical areas, as with regards to the electrical supply: at the very same time we faced a power outage, our alternative solutions couldn't be connected. This rarely happens, but for sure at the sea side we are under humidity and salty conditions that can be very harmful towards our equipments. We are very very sorry for that and thank you for giving us nevertheless a 4-star rating 🙏

. Only one thing is true: We had an incredible storm, the terrace was full of water ... no surprise that water came down! . Complaints based on lies and bad faith, only after the stay, to try to get some money back... . This group was difficult; one of the very few that the staff did NOT AT ALL enjoy working for! We don't recommend them.

The crew and myself are honored that you spent and enjoyed your 60th birthday celebration at LA MAISON MANATI. Very pleasant to read your nice comments, thank you. We wait for you for the 70th celebration, with great pleasure!!

Dear Kathryn, thank you for your nice comments. It was actually a pleasure hosting you. The team was delighted, come back!

Thank you Ken, it was truly a pleasure to organize those important vacations (including Christmas and NYE!) for you and your family. Even more importantly, my staff was delighted to be at your service. Thank you again for having chosen LA MAISON MANATI!

Your appraisal is so much rewarding for the crew… THANK YOU 🙏

Dear Ben, Thank you for all your nice words as with regards to the good preparation of your holidays and the high quality of the staff and the food. As with regards to electricity: the power outage is on behalf of the Mexican state electricity company (CFE), not at all because of La Maison Manati, you know it. As a matter of fact, after this incident, you had a wonderful birthday party within no more any problem of power outage. You decided to leave the day after, not because of any problem with the villa, but because you had a dispute within your group. You suddenly left, without saying anything to the staff and even leaving some luggage (which you took back later) ... the atmosphere was heavy within your group. To write here that it was because of power outage is 100% bad faith. We actually have purchased a generator since that problem occurred. We are not proud of it, as it was against our policy, for ecological reasons, as it works on fuel. We indeed have already 24 solar panels and batteries for basic needs (not for AC and water pump though), but we understand that our guests are priority number 1 and that they don't want to compromise. So, as from now, we have a generator as well, which we will be using in case of any power outage. Best regards, Jean-Luc