The good:
This house is nicely located in a quiet spot in the East End. The beach front, as well as the views, are beautiful. An easy 20 min walk to town.
The not so good:
The interior of the house is fine, but in dire need of updates. Beds were uncomfortable and creaked incessantly. The bathrooms need a desperate refresh. The air conditioners are mostly ineffectual. LR windows with the promise of cool sea air had no screens. No washer or dryer and only one bath towel allotted per person. The kitchen is inadequate, lacking a dishwasher, or a working stove (more later). Updates merely attempt to make the property serviceable. Oh, and mixed in with a box of child friendly DVD’s was a porn title discovered by my 14yo.
The exterior and the smaller unit next door, are the ugly ducks of the East End. The street entrance is shared by both structures. Rusting bikes, garbage barrels, and refuse litter the way to the front door. It is a shame that the lovely view from the front porch is cluttered with broken plastic chairs, bent umbrellas, and items that likely lost functionality years ago. Updated pictures on VRBO would show this dilapidated home as an eyesore in a sea of well-tended homes.
The unacceptable.
On day 1, we found our stove didn’t work. Del Mar Properties sent a service tech who confirmed the stove needed to be replaced. DM was unsure on availability of a new stove, but offered a hot plate. Also, a senior DM rep would call me promptly. Two days later, no call and no hot plate. I called DM again, was assured management would call back and later a boxed hot plate appeared on the front porch…..like an Amazon delivery. Silence from DM until Friday morning, our last day, when maintenance informing me that they were coming to install a stove. I suggested they install it after check out, the next day. Later I was informed we had no choice. I disagreed and after a week of waiting, I finally received a call from an authority at DM. The woman insisted the installation be done that day and offered to buy lunch for our inconvenience. Too little, too late. I said “no” as it was pouring outside. She informed me that the contract gave them the right to do whatever maintenance they saw fit. Our last day and service folks pounding in the kitchen. Friendly, but left a mess.
In the end, we negotiated a one day refund, which required another phone call on my part after the promised two week time frame had come and gone. Completely unacceptable!