パイオニア - 4BRレイクビュー、温水浴槽付きの街への散歩 - 12眠る - $ 350から

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations. We sincerely apologize for the condition of the exterior, as well as the maintenance concerns you encountered during your stay. Your comments regarding the overgrown landscaping, deck boards, address numbers, window screens, shower, and overall upkeep have been shared with our Operations team and the homeowner so they can be thoroughly evaluated and addressed. We appreciate you bringing these issues to our attention, as feedback like yours helps us improve both the property and the guest experience. We're sorry we missed the mark during your visit and regret that we weren't able to provide the experience you were expecting.

Thank you for your kind feedback! We’re so glad to hear you enjoyed the convenient location and that the home met your expectations. We’d love to host you again on your next Tahoe getaway!

Thank you for the great review, Marc! It was a pleasure hosting you!

Thank you for staying with Tahoe Getaways. We are so happy to hear that you enjoyed your time in Tahoe. Please come visit us again.

Thank you for your 5-star rating, Rishi! We're glad you enjoyed the lake views, hot tub, and spacious interior for your group. It's great to hear the location near grocery stores, restaurants, and the Truckee River added to your experience. We appreciate your recommendation and hope to welcome you back soon!

Thank you for the great review, Nichelle! It was a pleasure hosting your party! We look forward to your next Tahoe vacation!!

We're so happy to hear you enjoyed your stay and we look forward to hosting you again soon

We are delighted you were able to do so many things during your stay! We look forward to hosting you again in the future.

Thank you for staying with Tahoe Getaways, LCC. We are so glad the location of Pioneer Lake View vacation home was convenient for you. And thank you for recommending this vacation home. We hope you stay with us again int he future. Tahoe Getaways Guest Services Team

Thank you for the great review, Laudan! It was a pleasure hosting your party. We look forward to your next Tahoe vacation!!

We’re so glad to hear that you had such a wonderful experience and look forward to the opportunity to host you again soon.

Thank you for your feedback regarding your stay at Pioneer Lake View. We’re glad the location and property met your expectations for your trip. We’re sorry to hear about the issues with the snow, supplies, and maintenance, and we appreciate you bringing these to our attention so we can work to improve our service for future guests.

Thank you for booking with Tahoe Getaways, LLC! we enjoyed hosting you and hope to see you again soon.

We’re thrilled that you were satisfied with your experience. We would love to welcome you back to Tahoe!

Thanks so much for choosing Tahoe Getaways for your stay. We are so glad the home met your expectations. We look forward to welcoming you back to Lake Tahoe - Truckee in the future.

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at our vacation rental. We strive to create a comfortable and memorable experience for all of our guests, and we're glad we could make that happen for you. We hope to welcome you back in the future! If there's anything we can do to make your next stay even better, please don't hesitate to reach out.

Thanks so much for your candid review. It helps to improve our service levels. We are glad that the beds were comfortable and the climate control met your expectations and the dining room table worked for your guests. To respond to your amenities concerns, we do our best to advise guests, before their stay, that we are happy to provide them with enough toiletries, paper products and laundry detergent to accommodate them throughout the first day or two of their stay until they are able to get to the grocery store for more supplies. We apologize for the inconvenience that laundry detergent was not replenished in the home before your stay; it should have been available. We will review this with our Housekeeping team. Each guest receives a full set of towels (bath towel, hand towel and wash cloth). We ask that guests please launder towels for their stay and we ask that guests launder towels in the washers and dryers provided in the homes, if needed. Thank you for advising providing a stock pot in the home. We will add this to the requested inventory list. We will meet with our Housekeeping and Operations teams to review your concerns. We apology for any inconvenience they have caused. We hope you will stay with us again in the future. Tahoe Getaways Guest Services Team

We are very sorry to hear that this was your experience with us. Had we known about your grievances with the hot tub and snow shoveling, we could have addressed it during your stay. We operate 7-days a week to assist guests where needed and wished we had the opportunity to make it right for you during your stay. I am happy that we were able to address the oven concern in a timely manner. If you do give us the opportunity, we would love the chance to make it right for you next time you are in the area. Please give us a call for a discount on a future stay. 

Thank you for sharing your stay experience. It helps us to improve our service levels. We are so glad our guest services communication, your vacation home location, and the house amenities met your expectations. We apologize that you did not have dish soap and detergent upon your arrival. Guests are supposed to receive welcome starter supplies of travel-sized toiletries, dish soap/laundry detergent, and paper supplies for the kitchen and bathroom to get guests through the first night or two of their stay until they can replenish supplies through the rest of their stay. Regarding your maintenance concerns, we have forwarded your review to our Operations team for their review, repair/replacement and quality assurance review. We deeply apologize for your daughter's toe injury and any inconvenience you and your group experienced.

Thank you for your review. We are glad to hear you enjoyed your trip. Please come stay with Tahoe Getaways again!

Thank you for staying with us! We're glad to hear you enjoyed your stay and we look forward to the opportunity to host you again. - Tahoe Getaways

Thank you for the great review, Paige! It was a pleasure hosting your party. We look forward to your next Tahoe vacation!!

Thank you for staying with Tahoe Getaways LLC. We are grateful that this trip was able to provide you with all the rest and relaxation. We look forward to the opportunity to host you again and hope you come back soon.

We’re so happy that this location was able to provide all you wanted and more. We agree and appreciate you choosing Tahoe Getaways LLC