6/10 Okay
Yulia K.
29 Jul 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Family trip
I wish we would have loved the property but.. The house was not ready for the guests. As soon as we arrived we realized that there is no hot water. The property manager was actually very helpful in all the questions we had and did her best to take care of all the troubles. Unfortunately, we had to stay home the next day after arrival because apparently the water heater was broken and we had to be there when it was getting fixed. The next day we started getting problems with electricity, it was shutting down. On first occasion when it happened, we actually were blamed by the owner that we are using too much electricity which is ridiculous. We were not using any appliances except AC in three bedrooms, living room and kitchen. Keeping in mind, that AC turns off by itself in the middle of the night and during the day. The following day electricity got shot off in the morning completely and we stuck at home without being able to leave the house since the gates can be only opened when electricity is working, and we had our car behind the gates. Again, thanks to property manager, the problem was fixed same day late afternoon, but we lost another day of our precious vacation time.
Also, apparently it is very big thing now all over the news, the house had cameras installed in all the bedrooms which is greatly inappropriate. They tried to assure us that the owner turned them off as soon as we checked in but I honestly didn't feel comfortable at all.
Would never stay there again.
Yulia K.
Stayed 7 nights in Jul 2024
