豪華なビーチハウスを驚かせる - クリスタルブルーの水は元のプライバとラッピングする

Thank you James It is always a great pleasure to host you and your family See you soon Joseph

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our stunning beach, comfortable accommodations, and attentive service. It’s great to know that the nearby grocery store and our on-site restaurant added to your relaxation. We hope to welcome you back for another perfect beach getaway soon!

Thank you so much for your kind words! We're delighted to hear that you enjoyed the property, the location, and your stay with us. It was a pleasure hosting you, and we're especially happy that you appreciated the communication. Joseph send their regards! We truly look forward to welcoming you back on your next visit—you're always welcome!

Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience at our beachfront condo. It sounds like you truly enjoyed the stunning ocean views and the modern, tastefully decorated interior. We strive to provide our guests with the utmost comfort, and we're delighted to hear that the beds met your expectations. We hope to welcome you back again soon for another amazing stay by the sea!

Thank you so much for your glowing review! We're thrilled to hear that you had an amazing stay at my Beach House at Palm Cay and that our location provided the perfect backdrop for your family vacation. It's fantastic to know that you found our unit clean and comfortable, and that the beachfront patio offered you breathtaking views. Chartering a private boat to Rose Island sounds like an incredible experience, and we're delighted that you enjoyed it. We truly appreciate your recommendation and hope to welcome you back for another terrific trip in the future!

Thank you for taking the time to share your feedback. I’m glad to hear that you enjoyed the beauty of the location and had a wonderful family reunion with your children and grandchildren. The beachfront setting truly is special, and I’m pleased it contributed to your holiday experience. Regarding your mention of communication, I want to assure you that our intention is always to provide clarity and ensure a seamless stay for our guests. The house rules are outlined on the site to help set expectations and protect the enjoyment of everyone visiting the property. I’m sorry if this felt overemphasized during our correspondence, as it’s certainly not my intent to cause any concern. All supplies provided are generously stocked to align with the number of guests and the duration of the stay. Should additional items ever be needed, I encourage guests to reach out, as we are always happy to assist. Thank you again for your valuable feedback. It was a pleasure hosting you, and I hope we can welcome you back in the future. Warm regards,

Thank you for your feedback. While we’re glad you enjoyed the beauty of the property, we’re sorry to hear about your concerns regarding check-in. However, we would like to clarify that the information provided in this review is not accurate. You arrived hours before the scheduled check-in time, while our cleaning team was still preparing the unit after a same-day checkout. Despite our efforts to explain the situation, you became confrontational with our staff. The third-floor access was temporarily restricted for safety and cleaning purposes, not due to poor management. We always provide clear instructions before arrival, and our team is readily available to assist. We also provide trash bags and kitchen essentials suitable for the unit’s size, though we understand every guest has different expectations. We truly value respectful communication and hope that future travels bring you more positive experiences.

Thank you for your wonderful review of our Beach House at Palm Cay! We're thrilled to hear that you had such an enjoyable and serene week at the beach house. It's fantastic that the property exceeded your expectations and that you found it to be both beautiful and pristine. We're glad you quickly got used to the steps and made the most of the conveniently located pool and the outstanding Pink Octopus restaurant. It's great to know that the proximity to the supermarket and the liquor store added to your convenience, and we appreciate your tip about The Flying Dutchman delivery service for those without a vehicle. We're delighted that the pictures matched your experience and that the reality was even better. Andrea will be pleased to hear your kind words about her thorough and welcoming assistance. Knowing that you loved the property so much and are planning to return is the highest compliment we could receive. Thank you for choosing to stay with us, and we look forward to hosting you again in the future! Warm regards, Joseph

Dear Guest, Thanks for your review, and I am glad you enjoy and appreciate our beautiful beach house. Beach towels and all other towels are included in the rental, only consumables are not, of course we try to leave something for the guests comfort. Hope to have you and your family and friends as guests very soon. Joseph

Hi Kristyn Thanks for your stay and your comments. I apologize. We learned from you that the property manager was not doing her duty. So she was removed from her position. A fresh professional property manager has been appointed. I am sure we will go back to our 5 *standards. Kind regards Joseph

Dear Guest, Thanks for your review. However, I have to say that your comments may definitely mislead future guests. The private beach is only reserved to the Beach Houses and its guests, so it will never be crowded. The restaurant is not tiny, it has 3 floors and can accommodate 500 people at once, it is large and beautiful. During your stay it was open one floor, based on booking. Your comment on the other condos is misleading: the other condos are for people living and working on the island, and while they can use the beach club and bars and restaurants, the have to buy the very expensive yearly subscription, very few of them do. So the beach and the beach club will never and it is never crowded. It seems absolutely like your private beach. Regarding the beach house and cooking supplies: first of all, the seating is for 8 people, I don't understand how did you count 6? The mismatched colors of the beach chairs are a choice, maybe you might not like, but it is personal....... Long Chairs are freely available, and I never heard of any problem so far, actually there a few 100's and if fully taken it is just enough to ask some more at the beach club which stores them. You decided to stay in our beach house also because of the very low price, other beach houses at Palm Cay are available and they rent by 700 to 1000 USD per day. To offer a competitive price we minimized the supplies and we keep the beach house clean and crisp. It is a compromise to stay and enjoy a luxury place and a reasonable price. I would appreciate to receive credit for that and not critics. It is very well described in the VRBO web site. If we would upgrade the house the rental cost would be up! I was never addressed any further request of cooking supplies, and if the housekeeper took care of it, it is a positive point, it means my staff knows how to service our guests and make them happy and enjoy their vacation. Finally, most of the condos are sold and filled up, you just don’t see many people around because they cannot use the beach and the beach club. I would be available to address further questions shall you have others. Hope to see you around very soon. Kind Regards Joseph

Dear Kathryn, thanks for your very nice review. I am really glad you enjoy our beach house. I would like to make a few comments, all my guests get access to my online hospitality where you find all the information you need during your stay, unfortunately you did not use that facility. The house is not all in a remote place, its is one of the most sought area in Nassau, and indeed driving distances to downtown and Paradise Island is 10/15 minutes. It is obvious that if you try to move around during peak hours traffic jams may be disrupt your local trip and make it longer. The beach club with its bars and restaurants are open both for breakfast, lunch and dinner and during week ends they organise BBQ with music on the beach, so I am surprised you said that it was open only for dinner. In the beach house there are 20 beach towels, you have to ask just to the house keeper of to Julian if you do not find them. I do apologise. Kind Regards Joseph

Dear Halina, thanks for enjoying my house and the people helping me around. Hope to see you and your girl team back pretty soon. At the beginning of the season we had triple shift of bed linen, towels and so on. As well as chairs and table on the patio on the beach. Things have been broken and/or lost. However now for a few days there will not be any guests and we are updating everything and I will keep the beach house fresher and even more confortable. All the best Joseph

Dear Mark, Thanks for your nice comments and I am glad you have enjoyed so much. We have decided to furnish the beach house nicely but basically (but with good quality furniture) for a number of reasons: -we wanted to keep the price as low as possible to permit as many as possible people to enjoy one of teh best beach in Nassau, to be on such a beach it is a premium, and in the Bahamas everything costs double or triple then in the USA; -so far we have been right people enjoy the comfortable beach house layout, and we have had many returns after a few months, as most of you know at the end of the day people are also price sensitive;; -Palm Cay is possible one of the best resorts in Nassau and it is secured and gated; -Palm Cay is likely to stay as it is and you will feel on your own private beach, the beach just out from the house is solely reserved for the beach-house owners who are only about 18. The cooking utensils you bought were then paid by me and it was agreed between us. The reason was that you did not like the one available in the house and you wished to cook extensively. The way you wrote looks like the house does not have cooking utensils, which is definitely not the case. Actually I provide an additional service at my cost. Mark, i hope to see have you back very soon. Sincerely Joseph

Dear Jeff, I really appreciate your comments, indeed some of the comments are definitely true, others are definitely false. So I go one by one: - chicken is 4Pm, and you arrived 4 hours before the checkin time and I was advised by you only at 4Pm that you were already there. After a long trip to get to the house, I definitely understand that you had the feelings that your vacation was going to be wrong, which is not the case. You never complained during your stay! -I had a change of property manager who without my authorization changed my housekeeper, and indeed the house was clean, but that housekeeper was not prepared to prepare the house for a vacation rentals. - The new manager did not fix the beds, as we do very often. - Because of this situation, You got an extremely low rate to be at my house, 2000USD per 6 days for 4 people, including cleaning, fees, taxes and so on, for a new beach house in an exclusive resort in the Bahamas. Your friend beach house you mention in the review, paid 5000USD. Indeed, whatever price you pay a guest deserves the best. But things have to be realistically explained. - You mention "garage sale" it is over offensive and bad placed. All the furniture is brand new and maybe not of the best quality, but that affirmation is out of the scope. -It is written into the booking system that for that price toilet paper and soap are not included. I advised you about that. So to complain afterwards is not correct. However the manager free of charge provided you with soap and toilet paper. Just to be clear, you have to realize that for letting that very low price to you at the end of the day, the profits are very low, you enjoyed a gorgeous vacation, broke two sun chairs, stole a electric cable, broke a water pipe into the master bathroom smoke in the house and still complain? And I did not ask you for forfeiting your deposit. AND YOU COMPLAIN?

Dear Lois, thanks a lot for taking the time for writing on our stunning property on the beach. Unfortunately, most of your review is a fake, but I understand you. First of all you paid half of the price that any other unit on the beach and not a nominal difference. The membership fee you mentioned is only for the cabanas, bars and restaurant are opent to everyone! Towels, bed linens, plates, baking equipment, knives and so on are in large quantities and just one month old at the time you visited us. Any other of your statements is fake, if the couch was not confortabile to you?what can we do? If the new brand beds and lightings are not of your style What can we do? Nevertheless I am grateful you spent an execellent vacation with us and as you told us was one of your best. Oopppss, I forget to remember you that, as you Know, someone of your group generated an electric break down by letting water on one plug in the third floor, of course you said was none in your group.... and I didn’t ask you to repay the very costing electrical repairs. I would anyhow consider your review. All the best and be grateful

We always appreciate reviews from our guests. However, this review is full of fake facts and the guest was a serious chronic complainer to avoid by any mean. Our staff had multiple visits during her stay! Since the arrival, Amy asked that the curtains in the master bed room to be changed because she did not like it, of course this is not feasible. Then she complained about roaches, so our staff was right away at the beach house, however she could not show them where the roaches were. While the place extermination is every 3 weeks, another one was carried to make the guest quiet. However there was no need at all. No roaches were sighted during the multiple visits! Then she as unable to operate the ice machine at the refrigerator, so the staff provided another easy to use electrical pump, and not manual as stated in the review! On the beach wood deck there is a shower! Kid beach toys are available into the laundry! WIFI is the same over the resort! All the rest is properly functioning. To be totally cleat, she did not even report any of these problems during her stay. But she tried to get a refund! that was refused. The same on the furniture, which is a combination of old and new and continuosly renovating. Finally, one point on the daily fee: this guest paid 490 USD per night, being right on the beach! The others on the beach charges a minimum of 850USD per night! It does not seems to us that it is the same or similar price. Unless they get an apartment awy from the beach! This fake reviews should not be permitted!

Thanks Andrea for your review, we definitely liked your family staying with us, and looking forward to your next visit.

Thank you so much for taking the time to share your experience at our property. We're thrilled to hear that you enjoyed your stay and that Vernae was able to assist you promptly throughout your time with us. It's wonderful to know that you found the layout of the property conducive to relaxation, with the spaciousness and tranquility of the surroundings being highlights for you and your family. We're glad the pool and Cafe were convenient amenities, adding to the enjoyment of your stay. Your detailed description of the unit and its amenities is greatly appreciated. We aim to provide everything our guests might need for a comfortable and enjoyable vacation, and we're glad to hear that you found the kitchen well-equipped and that the beach accessories were plentiful. We also appreciate your honest feedback regarding the location of our property and the potential challenges it may present in terms of access to tourist attractions. We always aim to be transparent with our guests about what to expect, and we're glad you found our recommendations for transportation helpful in navigating the area. Your kind words regarding the beachfront location and the beauty of the beach itself truly warm our hearts. We strive to provide a memorable beach vacation experience, and we're thrilled that you and your family had such a wonderful time snorkeling and playing on the beach. Thank you also for addressing some potential concerns raised by other reviewers. We take maintenance and upkeep of our property seriously, and we're glad to hear that you found everything in good condition and that the check-in/out process was smooth. In conclusion, we're delighted that you had a great experience at our beachfront unit and that you found it exceptional value for the price. We appreciate your recommendation and hope to have the pleasure of welcoming you and your family back in the future. Warm regards,

Thank you for taking the time to share your feedback. We truly value your input, though we must respectfully disagree with some points. Our beach house requires significant maintenance due to its prime beach location, and we do our best to keep it in top shape with large investments. Regarding the water damage you mentioned, we went above and beyond by not charging for the damages caused by you leaving the sliding doors open during a tropical storm. We invested $2000 to rectify the issue promptly. We appreciate your acknowledgment of the beautiful location and private beach. As for the property's condition, we take your comments seriously and will address them diligently. Rest assured, we are committed to enhancing the overall experience for our guests. Your feedback serves as a valuable tool for improvement, and we thank you for bringing these matters to our attention. We hope to welcome you back in the future and provide you with a more enjoyable stay.

Thank you so much for sharing your experience with us! We're delighted to hear that you found our property to be as described and enjoyed your time at Palm Cay. It's fantastic to know that you appreciated the beauty, tranquility, and convenience of the complex, and that you were able to fully enjoy the outdoor amenities. Your feedback regarding the supplies is duly noted, and we'll strive to ensure that future guests have everything they need for a comfortable stay. We hope to welcome you back again soon for another relaxing getaway by the water!

I'm sorry to hear about your disappointing experience, but it seems there might be some confusion. Our beach house has undergone a complete renovation and is in excellent condition, with all supplies fully stocked. We haven't had any reports of broken furniture or lack of amenities, such as beach towels or kitchen supplies. Additionally, we take maintenance seriously and address any issues promptly to ensure our guests have a comfortable stay. We apologize for any inconvenience you may have experienced and would love the opportunity to address your concerns directly.

Dear Patrick Thanks for your visit and your kind review Hope to see you around very soon Joseph