それであなたの耳が砂の中にあります！ ハリケーンマイケルの影響を受けない

Thank you Jen! We hope to see you again soon!

Thank you Katie! We hope you’ll choose us again soon!

We are so happy you enjoyed the condo, Anthony! Come back and see us again soon!

We are so happy you enjoyed your stay! We hope you will consider us for your next beach vacation!

Hi Lora. We are sorry you had issues with the beach chair service. We are happy that you enjoyed your stay in our condo. Keep us in mind for your future vacation stays.

Hey Jen! We are so glad you and your group had a great time! Thank you for choosing our condo! Please keep us in mind for your future trips! Patti and Jeff

Thank you for the great review! We look forward to assisting you with your future trips to the beach! Jeff

Hello John! Thank you very much for the kind review! We hope to help with your future trips to the sandy beaches of the Emerald Coast! Jeff and Patti Johnson

Thank you Shannon! I have passed along your concern to the COA Manager. They handle the contracts for those types of services. We hope to assist with you future trips to the BEACH! Jeff Johnson

Emily B, we are so sorry that your stay was not up to your expectations or to ours. To say that you had the "perfect storm" in our condo was an understatement. Problems with the washing machine, internet and television were all unexpected and unfortunately all happened at the same time. Upon notification from you, we contacted the appliance repair service as well as the internet service to try to rectify the problems in a timely manner. The repairman for the washer was there the day after you reported the problem. As far as the internet/cable issue, we are under a bulk agreement with the Mainsail Owners Association. Unfortunately , we were at the mercy of Cox Cable for the Internet and cable tv repair. They put in an order for "expedited service" for the replacement of the modem. Again, we apologize for this issue but some things are beyond our control. The parking confusion you mentioned, confuses us as well. The normal process is that we notify the security gate with all of your information prior to your arrival., which was done. Upon arrival, the gate gives you a parking pass for your car. As per the instruction packet that we sent to you, parking for guests is under the tennis courts or the guest parking areas outside the parking garage. We followed up with Mainsail Security Gate on this issue of the problem with your parking permit. In addition, there is work being completed on the parking garage structure, under the tennis courts, which did limit some parking that would normally be available. Once again, this situation was out of our control, but we understand your frustration. We have issued a refund of a portion of the daily rent for the problems you encountered. We do our best to provide a quality experience for our renters and are as disappointed as you that your experience was not up to everyone's expectations. Patti and Jeff Johnson

Thank you Michael! We hope to assist you with your future trips to the beach! Jeff

Thanks so much Leah! Consider staying with us again this year!

Hi Mike. We realized that we had not responded to your comments. We are sorry to read that you had issues with the refrigerator and ice maker. Please know that all issues have been addressed and resolved. We have a brand new icemaker that makes 80 lbs of ice per day. Please consider staying with us again.