2 habitaciones2 baños4 huéspedes83.6 metros cuadrados
Servicios populares
Vistas al mar
Cocina
Lavadora
Secadora
Wifi gratis
Aire acondicionado
Echa un vistazo a la zona
Kill Devil Hills, NC
Stop-N-Shop Beach Shop
Place, Stop-N-Shop Beach Shop
A 8 min a pie
Wright Brothers National Memorial
Place, Wright Brothers National Memorial
A 20 min a pie
Parque de juegos Destination Fun
Place, Parque de juegos Destination Fun
A 2 min en coche
Manteo, NC (MEO-A. Regional del Condado de Dare)
Airport, Manteo, NC (MEO-A. Regional del Condado de Dare)
A 29 min en coche
Habitaciones y camas
2 habitaciones (capacidad para 4 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
2 camas individuales
2 baños
Baño 1
Bañera o ducha
Baño 2
Solo ducha
Otros espacios
Porche o patio
Cocina
Comedor
Acerca de este alojamiento
Vistas al mar en Sand Castle Village
Bienvenido a Ocean Vistas en Sand Castle Village por KEES Vacations
Imagine comenzar su día contemplando las vistas del océano, ver a los delfines saltar del agua azul del Atlántico, o poder salir a la cubierta y ver fascinantes vistas de la playa de arena y el océano azul. En Ocean Vistas, esta experiencia le espera para crear unas vacaciones perfectas en Outer Banks.
Con su nombre apropiado, Ocean Vistas at Sand Castle Village en Kill Devil Hills le proporcionará las vistas y los sonidos tranquilos de olas rompiendo y pelícanos volando sin tener que salir de su habitación. Un encantador condominio de 2 dormitorios y 2 baños, impecablemente renovado y ubicado en un ático ubicado directamente frente al mar, esta propiedad vacacional cuenta con una decoración única, colores suaves y muebles cómodos.
Disfruta del dormitorio principal con puerta de vidrio corrediza que se abre a tu propia terraza privada. El segundo dormitorio cuenta con dos gemelos. Los dos baños completos proporcionan una medida extra de privacidad. El baño del vestíbulo en la entrada tiene una hermosa ducha de azulejos y un rincón con lavadora / secadora apiladas y armarios de almacenamiento. Un sofá cama ofrece una opción adicional para dormir.
La gran sala cuenta con muebles acogedores y un televisor de pantalla plana. El espacio de comedor junto a la ventana acompaña a la cocina, el bar y la sala de estar en la habitación. La cocina, equipada con encimeras de granito y electrodomésticos de acero inoxidable que ahorran espacio, está totalmente equipada para todas sus necesidades. El suelo de corcho, las paletas suaves y el revestimiento de abalorios combinan ambientes modernos y rústicos. Los techos altos crean una sensación de ventilación y las persianas de las plantaciones filtran la luz solar. Dos cubiertas adicionales frente al mar cuentan con muchos asientos con vistas privilegiadas para admirar las impresionantes vistas de Kill Devil Hills y las vistas del atardecer del Monumento Nacional de los Hermanos Wright.
La comunidad de Sand Castle Village ofrece una piscina, una parrilla estilo parque y un sendero dedicado a la playa para aprovechar la costa cercana.
** Hay piscinas comunitarias al aire libre privadas y / o áreas de juego en el parque acuático disponibles, si el clima lo permite, comenzando el Día de los Caídos y finalizando después del Día del Trabajo. Tenga en cuenta que las fechas de operación de la piscina están sujetas a cambios en cualquier momento, por cualquier motivo..**
Añade las fechas para ver los precios
Servicios
Cocina
Lavadora
Secadora
Wifi gratis
Aire acondicionado
Espacio al aire libre
Alojamientos similares
Sand Flee: Oceanfront condo, first level, awesome ocean views, community pool
Kill Devil Hills
Sand Flee: Oceanfront condo, first level, awesome ocean views, community pool
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Kill Devil Hills
Este piso se encuentra en Kill Devil Hills, a orillas del agua. Wright Brothers National Memorial y Glazin' Go-Nuts son lugares fundamentales para los aficionados a la cultura en esta región, donde también puedes acercarte a atractivos turísticos como Stop-N-Shop Beach Shop y Minigolf Professor Hacker's Lost Treasure Golf. Parque de juegos Destination Fun y Paradise Fun Park también merecen la pena. Tendrás oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua, kayak o esquí acuático, pero también podrás vivir grandes aventuras practicando el ciclismo en las inmediaciones.
Kill Devil Hills, NC
Qué hay en los alrededores
Stop-N-Shop Beach Shop - A 8 min a pie - 0.7 km
Aviation Dog Park - A 16 min a pie - 1.4 km
Wright Brothers National Memorial - A 20 min a pie - 1.7 km
Minigolf Professor Hacker's Lost Treasure Golf - A 2 min en coche - 2.4 km
Parque de juegos Destination Fun - A 2 min en coche - 2.0 km
Cómo moverse por la zona
Manteo, NC (MEO-A. Regional del Condado de Dare): a 23 min en coche
Restaurantes
Starbucks - A 2 min en coche
Domino's Pizza - A 3 min en coche
Plaza Azteca - A 3 min en coche
Outer Banks Brewing Station - A 15 min a pie
Captain George's Seafood Restaurant - A 14 min a pie
Preguntas frecuentes
¿En Vistas al mar en Sand Castle Village se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuánto cuesta alojarse en Vistas al mar en Sand Castle Village?
A fecha de 3 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Vistas al mar en Sand Castle Village el 4 de jun de 2026 son de al menos 299 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Vistas al mar en Sand Castle Village?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Vistas al mar en Sand Castle Village?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Vistas al mar en Sand Castle Village?
La salida se realiza a las 10:00.
¿Dónde se encuentra Vistas al mar en Sand Castle Village?
A orillas del agua, este edificio de condominios ofrece alojamiento a menos de 2 kilómetros de Stop-N-Shop Beach Shop y Outer Banks Beaches. Aviation Dog Park y Wright Brothers National Memorial también están a menos de 2 kilómetros.
Comentarios
9,2
Impresionante
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
20 comentarios de un total de 33 con una puntuación de 10 - Excelente
10 - Excelente
20
11 comentarios de un total de 33 con una puntuación de 8 - Bueno
8 - Bueno
11
2 comentarios de un total de 33 con una puntuación de 6 - Normal
6 - Normal
2
0 comentarios de un total de 33 con una puntuación de 4 - Mediocre
4 - Mediocre
0
0 comentarios de un total de 33 con una puntuación de 2 - Horrible
2 - Horrible
0
9,4/10
Limpieza
9,8/10
Llegada
9,0/10
Comunicación
9,8/10
Ubicación
9,2/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Joyce P.
22 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This place was beautifully located & simply breathtaking views. I would definitely stay here again! Centrally located to everything.
Joyce P.
Se alojó 3 noches en septiembre de 2025
Respuesta de VrboOwner el 23 de sept de 2025
Hi Joyce, thank you for your review! We are happy to hear that you guys enjoyed your stay with us. We are glad to know that the property had amazing views and was in a beautiful location. We hope to host you again in the future!
Verificado
10/10 Excelente
Viajero verificado
12 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very clean and convenient. Had everything we needed. Will stay here again the future.
Viajero verificado
Se alojó 4 noches en septiembre de 2025
Respuesta de VrboOwner el 12 de sept de 2025
Amy, thank you so much for your kind words! We’re delighted to hear that you found the property clean, convenient, and well-stocked with everything you needed. We’d love to welcome you back for another stay in the future!
Verificado
10/10 Excelente
Matthew S.
24 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing location!
Great views and location. Will definitely stay there again.
Matthew S.
Se alojó 2 noches en julio de 2024
Verificado
8/10 Bueno
Teresa W.
29 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing
Excellent location. Would stay here again
Teresa W.
Se alojó 4 noches en septiembre de 2024
Respuesta de VrboOwner el 1 de dic de 2024
Teresa, thank you for the review! We are pleased to hear that you enjoyed your stay with us. We hope to host you again in the future.
Verificado
10/10 Excelente
Brian G.
18 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful holiday weekend
We enjoyed a long weekend celebrating a family birthday and had an amazing time! Great location, great accommodations, great all around. We would definitely return. Many thanks to our hosts!
Brian G.
Se alojó 3 noches en septiembre de 2024
Respuesta de VrboOwner el 7 de nov de 2024
Hello Brian, thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay with us. We hope to host you again in the future.
Verificado
10/10 Excelente
Norman O.
23 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beach Getaway
Weather was hat, beaches were empty, and many great places to enjoy Dinner. Great view and breeze on deck.
Norman O.
Se alojó 4 noches en julio de 2024
Respuesta de VrboOwner el 23 de jul de 2024
Thank you for your review, Norman, we are happy to hear you enjoyed your stay and hope to host you in the future.
Verificado
10/10 Excelente
Jeana/Mark K.
25 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
lovely visit
Beautiful view of the ocean. Blissfully quiet in the off-season. Plenty of parking. Just a little confusing to figure out which condo was ours at first because the numbers were only on the doors, not anywhere on the exterior of the building.
Jeana/Mark K.
Se alojó 4 noches en abril de 2025
Respuesta de VrboOwner el 25 de abr de 2025
Hello Jeana & Mark,
Thank you so much for the 5-star review! We're thrilled to hear you enjoyed the beautiful ocean views and the peaceful atmosphere during the off-season. We appreciate your feedback about the condo numbering—it’s a great point, and we’ll definitely look into ways to make it easier to find the right unit. Hope to welcome you back again soon!
Thank you,
KEES Vacations
Verificado
10/10 Excelente
Beth M.
3 de oct de 2019
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect spot!
We really enjoyed our stay and we're glad we got a top floor unit for the best beach, sunrise, and sunset views. Place was clean and had everything we needed. Out of season the beach was pretty quiet.
Beth M.
Se alojó 4 noches en septiembre de 2019
Respuesta de VrboOwner el 8 de sept de 2023
Hello Beth,
Thank you for taking the time to write your review and feedback regarding your stay. We are thrilled to know that you enjoyed the home's view of the oceanfront and Outer Banks' amazing sunrises and sunsets! We hope that your accommodations and our services exceeded your expectations. We also hope you had an excellent time in the area and were able to visit local attractions. It was a pleasure to host you, and we hope that you will stay with us again in the future. Warm wishes - KEES Vacations
Verificado
8/10 Bueno
Terri L.
1 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Can"t do rental on 3rd floor . without elevator. Enjoyed stay except for that.
Terri L.
Se alojó 5 noches en julio de 2025
Respuesta de VrboOwner el 1 de ago de 2025
Terri, thank you for your feedback — we're glad to hear you enjoyed your stay overall!
Moving forward, you're always welcome to give us a call when booking. Our team would be happy to assist you in selecting a unit that best fits your needs, including confirming the floor level and whether there's elevator access. We want to ensure your next stay is as comfortable as possible.
Verificado
8/10 Bueno
Laura F.
23 de ago de 2025
Aspectos positivos: Limpieza, llegada y ubicación
The condo and location were all we could ask for and as advertised. We did not know there was construction at the site next door. On arrival an alarm was going off at the construction site for several hours - thankfully it stopped before bedtime. Starting Monday we were not able to listened to the ocean and have coffee on the deck as construction started at 7 and ended at 7. A disclaimer and discount should have been listed for the property.
Laura F.
Se alojó 5 noches en agosto de 2025
Respuesta de VrboOwner el 23 de ago de 2025
Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed the condo and its location, but we sincerely apologize for the disruption caused by the construction next door. Unfortunately, we were not aware of this work taking place prior to your stay, and we completely understand how this impacted your experience.
Your suggestion regarding a disclaimer is greatly appreciated, and we will work on improving communication when external factors like this may affect a guest’s stay. We also apologize for the inconvenience and appreciate your understanding as some things are beyond our control.
Thank you again for bringing this to our attention, and we hope to have the opportunity to host you again under better circumstances.
Verificado
10/10 Excelente
Mike S.
14 de oct de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Kill devil hills
Weather was great. Condo was perfect location and size for what we were looking for. Check in was a little confusing due to condo had no name or identifying marks from the rental agreement. Able to use photos to find the correct condo. Would definitely stay there again.
Mike S.
Se alojó 3 noches en octubre de 2024
Respuesta de VrboOwner el 14 de oct de 2024
Hi Mike, thank you for your review! We are glad you guys enjoyed the property and location. We do apologize for the confusion but are happy to know you could find it using the photos. We hope to host you again in the future!
Verificado
10/10 Excelente
Jeffery R.
17 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent Location, Beautiful View
We truly enjoyed our stay here. The place was in good repair, clean, and comfortable. We enjoyed the deck area with it's own spiral staircase that went down to the easy beach access. Be sure to bring your own TP, and garbage bags because they only give you 1 per can/bathroom, even if you're staying a full week. Bring some extra towels too, unless you want to reuse the same one all week.
The only complaint I have is that the soap dispensers did not work.
We would definitely stay there again.
Jeffery R.
Se alojó 5 noches en mayo de 2024
Respuesta de VrboOwner el 17 de jun de 2024
Hi Jeffery, thank you for leaving us a review! We are happy to hear that you guys enjoyed your stay. We are glad you guys enjoyed the deck area with the staircase down to the beach access. Thank you for letting us know the information and for the advice to our future guest. The soap dispenser has been addressed.
Verificado
10/10 Excelente
Cathy M.
22 de abr de 2019
Relaxing Weekend in Kill Devil Hills, NC
We enjoyed a great weekend at this condo in the Outer Banks, North Carolina. We rented the top floor unit -- great views of the beach and also the Wright Memorial. The unit was nicely decorated, the kitchen was fully stocked with utensils/plates/etc., the beds were comfy and we appreciated that linens/towels were provided. Note -- there are a lot of steps (50+) which might be hard for some folks to navigate. We would definitely consider renting this unit again.
Cathy M.
Se alojó 3 noches en abril de 2019
Respuesta de VrboOwner el 8 de sept de 2023
Hello Cathy,
Thank you for taking the time to leave your feedback. We are very happy that you had a pleasant vacation! We hope the views and the home's furnishings exceeded your expectations, and that it was a very comfortable stay. We look forward to having you stay with us for a return visit, as it was a pleasure to host you. Until then, warm wishes - KEES Vacations
Verificado
10/10 Excelente
Amy R.
29 de oct de 2024
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Great views!!
Condo was great, amazing views the only issue was the internet didn’t work. I texted and called I was told they had a ticket open but not sure when someone would be out. They didn’t come out before we left.
Amy R.
Se alojó 3 noches en octubre de 2024
Respuesta de VrboOwner el 29 de oct de 2024
Hi Amy, thank you for you review! We are glad that you guys enjoyed the property. We are happy to hear the views were amazing. We do apologize for the internet but have gotten this looked at for future guest. We hope to host you again in the future!
Verificado
8/10 Bueno
Robin H.
12 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
Great condo with a gorgeous view
We had a great visit to Kill Devil Hills and enjoyed the condo and it's gorgeous oceanfront view! It was mostly very clean, although we did find hair in one of the shower drains and the deck had several cigarette butts on the floor. Otherwise, the condo was comfortable and well appointed and a question we had at check-in was promptly answered by the property manager even though it was after business hours. We would recommend that the owner either install a Roku or other streaming device or cable as we could not figure out the tv. There is a public beach access and a rather shabby-looking motel next door to the condo and both of those areas got loud at night. Our visit was before the very busy season, so I'd expect things to be pretty lively there during the height of the summer. The parking lots and the outdoor walkways at the motel were also super brightly lit, which did detract somewhat from the beach view in the evening. We would rent here again, though.
Robin H.
Se alojó 3 noches en junio de 2024
Respuesta de VrboOwner el 13 de jun de 2024
Robin, thank you for your feedback! We're thrilled you enjoyed the condo and its beautiful oceanfront view. We apologize for the issues you encountered and appreciate your suggestions for improvements. It's great to hear that our property manager was able to assist you promptly. We look forward to welcoming you back in the future.
Verificado
8/10 Bueno
Debbie K.
18 de sept de 2023
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Birthday vaca
Beautiful view and location for us having never been to the OBX before. Husband has had ankle replacement and had trouble climbing to third floor. We may have missed in the property description that there was not an elevator. Pool was nice. Only issues, which were minor, was large cleaning bags of linens were left outside our door (both clean and dirty). We notified management, brought them inside but no one ever came to pick them up so they took up space to open front door during stay. We had trouble figuring out the TV and left a couple messages with no reply. Had a couple of the large palmetto bugs in the condo to chase down. Small issues when compared to the beautiful views and amenities.
Debbie K.
Se alojó 4 noches en septiembre de 2023
Respuesta de VrboOwner el 18 de sept de 2023
Hi Debbie! We are happy to hear that you enjoyed the unit. We do apologize for the minor issues and hope to host you again.
Verificado
6/10 Normal
Tom R.
25 de jun de 2024
Aspectos positivos: Limpieza, llegada y ubicación
Aspectos negativos: Comunicación y precisión del anuncio
Should be a 5 Star Property
Overall, our family of 4 with 2 kids had a great time. This property deserves a 5 star review and rating based off of the great location and views, well maintained unit, cleanliness and comfort provided. One glaring issue significantly drops the experience and rating unfortunately. The internet provided was almost unusable in most instances due to it being unbelievably slow, constant buffering issues and just plain not loading. We tried resetting the router and WiFI ourselves, but it did not help. We contacted KEES and they stated a work order was made, but no one ever came out. When a property advertises internet on their listing, a properly working internet is expected. We came with this in mind, having work related items to handle, which we could not. Our kids had issues with their devices and they couldn’t enjoy their quiet time after a day on the beach or excursions. We couldn’t properly surf the internet without constant buffering and waiting. KEES, the owners and potential renters need to be made aware so this does not happen to anyone else. Overall, everything else was spectacular and with a smooth internet this unit is a 5 star property.
Tom R.
Se alojó 6 noches en junio de 2024
Verificado
8/10 Bueno
Etta M.
28 de oct de 2022
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Beautiful View
Beautiful view. Needs exterminator for water bugs large and small.
Etta M.
Se alojó 4 noches en octubre de 2022
Verificado
10/10 Excelente
alena l.
28 de oct de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location.
Close to beach. Great balcony view. We were happy.
:-)
alena l.
Se alojó 3 noches en octubre de 2022
Verificado
8/10 Bueno
nancy e.
1 de oct de 2022
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Great stay
Fabulous location right on the beach. Property well represented in the listing. Only complaint is we called maintenance to fix a nonworking GFI outlet in the master bath and no one ever showed. We just worked around it. Will definitely stay here again!
nancy e.
Se alojó 6 noches en septiembre de 2022
Verificado
10/10 Excelente
Beth V.
8 de dic de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Relaxing Vacation
It worked well for our family of 4 for our a Thanksgiving vacation. Great spot, nice and clean and exactly what we needed!
Beth V.
Se alojó 4 noches en noviembre de 2020
Respuesta de VrboOwner el 8 de sept de 2023
Hello Beth,
We are glad to hear that you enjoyed your stay. We look forward to hosting you again in the near future.
Verificado
10/10 Excelente
Matthew L.
22 de oct de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Boys weekend fishing trip
This is a very nice place. The beach is 100 yards away, maybe less. The layout of the unit and furnishings are very comfortable. 3 Tvs make nights and rainy days easier. But my favorite feature is the view of the Wright Brothers monument at sundown. WOW!
Matthew L.
Se alojó 3 noches en octubre de 2020
Respuesta de VrboOwner el 8 de sept de 2023
It is great to know that you enjoyed your stay. We look forward to hosting you again in the near future. That sunset will WOW you every time.
Verificado
10/10 Excelente
stuart l.
12 de oct de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect Getaway
Great place to stay! Will be back!
stuart l.
Se alojó 5 noches en octubre de 2020
Verificado
6/10 Normal
Viajero verificado
28 de sept de 2020
Aspectos positivos: Ubicación
Aspectos negativos: Comunicación
Nice Place
We had 2 nights here and enjoyed the balcony view of the ocean along with direct access to the beach.
This condo is bare bones so bring everything with you: extra blanket, hair dryers, condiments, fire stick, etc.
The LR furniture could be more comfortable. Housekeeping had tried to make a king bed with 2 full fitted sheets! After a call, this was remedied. Kees Vacation OBX doesn’t respond to emails but will quickly respond when called directly.
Viajero verificado
Se alojó 4 noches en septiembre de 2020
Verificado
8/10 Bueno
Victoria W.
25 de sept de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Pros, everything we wanted. Cons, poor communication.
This property fitted our needs perfectly. Central location, private beach access, great size for 2 people and awesome views. All this was somewhat dimmed when the email we were supposed to receive 24 hrs to arrival was never received (it contained the security key code) and a call had to be made. After a short time on hold, talked to a woman who definitely gave the feeling this was an interruption. Email was received, and we went on with our vacation. Also, no one ever measures up to my cleanliness in any rental. It was clean, but upon adjusting blinds I found a makeup/acne pad on a windowsill! Ugh!