Condominio

Oceanview Penthouse & Rooftop Pool Near Mamitas

Galería de imágenes de Oceanview Penthouse & Rooftop Pool Near Mamitas

Un área de piscina en la azotea con sillones, un jacuzzi y una mesa de comedor.
Un espacio de estar al aire libre con pérgolas de madera y vista al frente marítimo.
Un área de descanso con techo de paja, un sofá, una estatua y un letrero que dice "Ride Thai".
Un salón moderno con televisor de pantalla plana, una mesa de centro de cristal y un sofá con cojines estampados.
Una cocina moderna con una isla central, electrodomésticos de acero inoxidable y armarios de madera.

Comentarios

9,2 de 10
Increíble

Aspectos destacados

  • Despreocúpate de todo
    Relájate en la increíble piscina, ideal para desconectar.
  • En la playa
    Un alojamiento frente a la playa, poco común en la zona: disfruta de acceso directo a la arena y al mar.
  • Ubicación céntrica
    Nunca estarás lejos de donde necesites estar gracias a esta práctica ubicación.
  • Descubre lugares de interés cercanos
    En los alrededores de Quinta Avenida
3 habitaciones3 baños8 huéspedes

Servicios populares

  • En la playa
  • Piscina privada
  • Aparcamiento en las instalaciones disponible
  • Cocina
  • Aire acondicionado
  • Balcón

Echa un vistazo a la zona

Ver en el mapa
Playa del Carmen, MEX
  • Place, Playa Mamitas
    ‪A 1 min a pie‬
  • Place, Playa principal de Playa del Carmen
    ‪A 2 min a pie‬
  • Place, Quinta Avenida
    ‪A 8 min a pie‬
  • Airport, Cancún, Quintana Roo (CUN-Cancún Intl.)
    ‪A 56 min en coche‬

Habitaciones y camas

3 habitaciones (capacidad para 8 personas)

Dormitorio 1

1 cama de matrimonio grande

Dormitorio 2

1 cama de matrimonio grande

Dormitorio 3

2 camas dobles

3 baños

Baño 1

WC · Solo ducha

Baño 2

WC · Solo ducha

Baño 3

WC · Solo ducha

Otros espacios

Cocina
Oficina
Balcón
Comedor

Acerca de este alojamiento

Oceanview Penthouse & Rooftop Pool Near Mamitas

Summary:

Thai-Bali penthouse in Playa del Carmen with a private rooftop plunge pool overlooking the ocean, plus access to a swim-up bar and waterfront complex. Walk one block to 5th Avenue and Mamitas Beach Club for dining, nightlife, and beach clubs. Free underground parking and self check-in. Built for families or groups who want their own pool, resort access, and the energy of central Playa.



The Space:

This 3-bedroom, 3-bathroom penthouse sleeps up to 8 guests just steps from Mamitas Beach Club in the heart of Playa del Carmen. The standout feature? Your own private rooftop pool with ocean views, complete with a shaded lounge area and sun loungers — it's like having a personal resort deck above the action. Head up around sunrise if you can; it's fantastic.



Living, Dining & Kitchen

The open-plan living area centers around a large sofa and smart TV, with direct access to a private balcony where you can sip morning coffee while taking in ocean views. The dining table seats 6 comfortably and doubles as a laptop-friendly workspace, if you must. The full kitchen comes with granite countertops, stainless steel appliances, and a wine cooler — everything you need to prepare meals between beach days.



Bedrooms & Bathrooms

Three bedrooms give everyone their own space. The first bedroom offers a king bed, ensuite bathroom, TV, and balcony access. The second bedroom features a king bed, ensuite bathroom, and TV. The third bedroom has two full-size beds, a TV, and the third full bathroom just outside the door — great for kids or friends sharing.



Outdoor Amenities

Climb the stairs from the kitchen to your private rooftop terrace, where a plunge pool awaits with panoramic ocean views. Lounge under the pergola-shaded seating area, stretch out on the sun loungers, or gather around the outdoor dining table for sunset drinks. Board games are on hand too, for screen-free evenings with family or friends. Down at ground level, the Aldea Thai complex offers Thai-Balinese design, a large communal pool with a swim-up bar, and pathways that cross over a stunning water feature flowing through the property.



Good To Know

Free underground parking makes exploring the Riviera Maya easy. Air conditioning keeps the space comfortable, and the smart lock allows seamless self check-in. Arrival essentials are provided (drinking water, soap, shampoo, toilet paper) so you can settle in right away. Exterior security cameras monitor entry areas only, keeping your privacy inside the condo intact. The location puts you 1.5 blocks from 5th Avenue's restaurants and shops, with the beach and Mamitas Beach Club less than a 2-minute walk away. Laundry service, airport transfers, and tours can be arranged for an additional fee.



Guest Access:

You’ll have exclusive access to the penthouse condo, balcony, and your large private rooftop terrace during your stay. You can also enjoy the complex amenities, including a large outdoor pool, lounge areas, a gym, and underground parking.



The Neighborhood:

You'll be in the heart of Playa del Carmen with the beach & ocean on your doorstep!

- Unbeatable location with direct access to the most coveted beach in Playa -- Mamitas Beach Club!

- Steps from trendy Mamitas Beach Club where you can enjoy food, drinks, chill music and atmosphere, sun beds, chairs and umbrellas…right in front of Mexico's Caribbean!

- Nearby convenience stores like OXXO, cute shops, and cafes nearby & even the Walmart in town is walkable.

- Just a block and a half to the famous 5th Avenue lined with activity from end to end like restaurants, bars, cafes, vibrant malls, boutiques and souvenir shops, little pop-up kiosks and eateries, and more!



Getting Around:

The penthouse condo is in Aldea Thai, about a 50-minute drive from Cancun’s International Airport (when there's no traffic--best to always check your map app!) We’re also happy to arrange private transportation for you, if needed, just let us know in advance.



Once you arrive, you can walk to everything you want to do in town. You can also rent a bike or use the BiciPlaya mobile app to access the public bike stands in town. There’s a nice bike path along 10th Avenue you can cruise up and down to see the sights.



Taxis are plentiful as well. Just be sure to always use registered taxis. There are also two ADO bus stations, with buses departing to Yucatan Peninsula destinations and other Mexican states. Convenient for day trips and excursions.



If you drive, you'll have a spot at the complex in the garage, but just be careful around town, as there are parking meters in operation from 10 am to 10 pm. You need to locate the meter box (one per street), pay with coins or card, and display your paid ticket in the dashboard window.



Other Things to Note:

Preventive pool maintenance is scheduled on Tuesdays and Fridays. Aldea Thai management staff will need to access the property to complete this service. There is no fixed time, as visits depend on the condominium’s operation. Please allow access and leave the keys available when needed so maintenance can be completed without inconvenience.



Electricity (Long-term Stays)

Electricity is not included for stays of 7 days or more. A meter reading will be recorded on arrival and check-out days. Long-term stays are charged a fixed rate of $5.22 pesos per kWh. Consumption will be charged through the booking platform or deducted from your security deposit.



- The condo is not available for parties or events, including bachelor or bachelorette groups.



- Guests are required to sign a Rental Agreement after booking confirmation.



- There is no daily housekeeping. For stays of 21 nights or more, there's an obligatory charge of $50 USD per week for the mid-stay cleaning service coordinated during your stay.



- There is no washer or dryer on-site. Laundry pick-up/drop-off service is available upon request for an additional fee.



- Please return your wristbands to reception at check-out. A $12 USD fee per missing bracelet will apply.



- A $500 USD security deposit is required upon arrival and will be refunded before check-out, provided no damages occur.



- Additional services such as airport transfers, extra housekeeping, tours, and car rentals can be arranged before arrival.



- Starter essentials are provided upon arrival (drinking water, soap, shampoo, toilet paper) but are not replenished. Grocery delivery can be arranged upon request.



HOUSE RULES

- Primary guest must be 21 years or older to book.

- No smoking of any kind inside the condo. The use of recreational drugs anywhere on the premises is strictly prohibited. A $300 penalty applies for violations.

- No parties or events. Illegal activity, excessive noise, or loud music after 10:00 pm is not permitted. Please respect neighbors.

- Only guests listed on the reservation are allowed.

- No tents or temporary structures on the property.

- Guests are responsible for any damages or extra cleaning required after their stay.

- A valid government ID is required at check-in or during the stay.

- Please do not move furniture.

- No pets allowed.

- Use the safe box for valuables; management is not responsible for loss or theft.

- Pool and common area rules and hours must be followed. No music devices; no glass, food, bottles, or coolers in the pool. Plastic or disposable cups only.

- Guests must follow condo complex rules and acknowledge them upon arrival.



Services such as electricity, water, and internet are provided by external companies. While these services are generally reliable, occasional outages beyond our control may occur. We appreciate your understanding.



Interaction with Guests:

You can check in at Aldea Thai Front Desk, available 24 hrs a day.



If you have any questions, concerns, or special needs, we are available 7 days a week! Just send us a message!

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 21
Hora límite del registro de salida: 11:00
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Menores

Se admiten niños a partir de cualquier edad
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Eventos

No se permiten eventos
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Mascotas

No se admiten mascotas
Charge may apply
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Fumadores

No se permite fumar
- Travelers must be at least 21 years of age or older to book. - No smoking of any kind (tobacco, cannabis, etc.) is allowed on the premises. The u...

Información importante

Otros detalles

Número de alojamiento: 7580553
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta efectivo.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
Se aceptan estancias de larga duración.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

Playa del Carmen

Este piso se encuentra en el barrio Centro de la ciudad de Playa del Carmen de Playa del Carmen, cerca de parques temáticos y en la playa. Sumérgete en la belleza natural de Playa principal de Playa del Carmen o Playa Mamitas, antes de recorrer atracciones turísticas como Parque temático Xplor y Parque temático ecológico Xcaret. Aviario Xaman Ha y Temazcal Natura también merecen la pena. Te encantará explorar la zona y vivir aventuras en el agua con tu actividad favorita: ¿pesca, tal vez?
Mapa
Playa del Carmen, MEX

Qué hay en los alrededores

  • Playa Mamitas - A 1 min a pie - 0.1 km
  • Playa principal de Playa del Carmen - A 2 min a pie - 0.2 km
  • Quinta Avenida - A 8 min a pie - 0.7 km
  • Centro comercial Quinta Alegría - A 8 min a pie - 0.7 km
  • Plaza central - A 14 min a pie - 1.2 km

Cómo moverse por la zona

  • Cancún, Quintana Roo (CUN-Cancún Intl.): a 52 min en coche

Restaurantes

  • ‪La Vagabunda - ‬A 3 min a pie
  • ‪Amorino - ‬A 4 min a pie
  • ‪Micaela's - ‬A 4 min a pie
  • ‪Starbucks - ‬A 4 min a pie
  • ‪The Freshy Fish & Co. - ‬A 4 min a pie

Preguntas frecuentes

¿En Oceanview Penthouse & Rooftop Pool Near Mamitas hay piscina?

Sí, este alojamiento cuenta con una piscina.

¿En Oceanview Penthouse & Rooftop Pool Near Mamitas se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Oceanview Penthouse & Rooftop Pool Near Mamitas?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Oceanview Penthouse & Rooftop Pool Near Mamitas?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Oceanview Penthouse & Rooftop Pool Near Mamitas?

La salida se realiza a las 11:00.

¿Dónde se encuentra Oceanview Penthouse & Rooftop Pool Near Mamitas?

En Playa del Carmen, este edificio de condominios en primera línea de playa ofrece una buena ubicación en el centro de la ciudad, a cinco minutos a pie de Quinta Avenida, Playa principal de Playa del Carmen y Playa Mamitas. Terminal marítima de Playa del Carmen y Playa Playacar también están a menos de 2 kilómetros.

Comentarios

9,2

Impresionante

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
22 comentarios de un total de 33 con una puntuación de 10 - Excelente
8 comentarios de un total de 33 con una puntuación de 8 - Bueno
2 comentarios de un total de 33 con una puntuación de 6 - Normal
1 comentarios de un total de 33 con una puntuación de 4 - Mediocre
0 comentarios de un total de 33 con una puntuación de 2 - Horrible

9,4/10

Limpieza

9,4/10

Llegada

9,4/10

Comunicación

10/10

Ubicación

9,2/10

Precisión del anuncio

Comentarios

Comentario verificado

10/10 Excelente

Nick W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Awesome roof top deck and private pool with an ocean view! This place is clean and roomy and has everything you need. The location is feet from the beach and 2 blocks from shopping, which was perfect for us. The complex has a great pool too and was quiet and nice.
Se alojó 4 noches en junio de 2026
Comentario verificado

8/10 Bueno

Breann T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Hotel was just fine for a short stay in a great area. Unfortunately, we paid for the rooftop pool unit but a cold snap made the pool far too cold, as it’s unheated. We had some toilet maintenance issues that were addressed quickly. Beds were a little firm for us. We were very impressed by the number of excellent restaurants within walking distance. The beach is also a very short walk, but chairs and drinks are expensive and no chairs or beach towels provided by the unit.
Se alojó 7 noches en enero de 2026
Comentario verificado

8/10 Bueno

Victor M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
First, let me say that we truly loved this condo. The location, floor plan, and overall property were all excellent, and we thoroughly enjoyed our stay. That said, there were a few issues I felt should be mentioned for future guests that prevented me from giving a 5-star review.When we booked the property, we chose to use the transportation service offered through the property for airport transfers. I was told the choices were a van or a full-size SUV. I specifically requested a full-size SUV and was assured that was what we would receive. However, transportation both to and from the airport was provided in a van instead.Another issue involved the listed amenities. The VRBO listing advertised a microwave, stove, and oven. However, there was no actual oven in the unit. The host stated that the microwave served as the oven, but it was not a convection microwave and did not function as one.The final issue was communication with the host. During our stay, we attempted to arrange a cleaning service, and it took nearly two days of back-and-forth communication just to get it scheduled.Overall, we genuinely loved the property and were able to work around these issues. I simply felt it was important to mention them so future guests have accurate expectations.
Se alojó 6 noches en mayo de 2026
Comentario verificado

10/10 Excelente

Mike P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Excellent stay

Everything as advertised - flawless communication, immediate response. Location couldn’t be better - steps to the beach and nightlife. Thank you!
Se alojó 6 noches en marzo de 2025
Comentario verificado

10/10 Excelente

Kim L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Spacious and comfortable

Overall, we had a very relaxing stay. We really enjoyed the pool a lot and the space in our resort was perfect. We had so much room and very clean.
Se alojó 10 noches en marzo de 2024
Respuesta de VrboOwner el 17 de abr de 2024
Thank you for your kind comments and for staying with us, Kim! We hope to host you again in the future 😊
Comentario verificado

10/10 Excelente

Thomas H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great condo

Beautiful condo . Very clean and spacious. We will return
Se alojó 4 noches en octubre de 2024
Respuesta de VrboOwner el 31 de oct de 2024
Thank you for staying with us, Thomas!
Comentario verificado

10/10 Excelente

Stacey W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

3 weeks in PARADISE

Stunning views, ocean breezes, fun location and attentive staff. WE WANTED FOR NOTHING!
Se alojó 21 noches en enero de 2024
Comentario verificado

10/10 Excelente

Ken M.

Another GREAT stay at this unit

We celebrated my birthday 2 years ago in this unit. Loved it so much we returned 2 years later !!!
Se alojó 4 noches en junio de 2018
Respuesta de VrboOwner el 28 de may de 2020
It was a pleasure to have you as guests in our condo for your special occasion. We hope to have you back in two years or sooner.
Comentario verificado

8/10 Bueno

Nancy S.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio

Wedding Weekend

Loved the Aldea Thai vibe. The property was well maintained and the rooftop space was perhaps my favorite perk of the apartment. The staff was kind and Fernando was especially friendly and helpful.
Se alojó 4 noches en noviembre de 2023
Respuesta de VrboOwner el 6 de dic de 2023
Thank you so much for staying with us and for your kind words. We will pass on your comments to Fernando and the rest of the staff. We look forward to welcoming you back on your next visit to Playa del Carmen :)
Comentario verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

The Best Condo At Aldea Thai

I have stayed at Aldea Thai over 10 times during the past three years and this condo is by far the best in terms of cleanliness, view, management response, etc. There are many nice units at Aldea Thai, but trust me this is the one you want to book.
Se alojó 6 noches en julio de 2020
Respuesta de VrboOwner el 13 de jul de 2020
Thank you so much!!! We are very happy to hear that you loved our place!! :) Please come back at any time!
Comentario verificado

10/10 Excelente

Vince N.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Enjoyed our stay!

We enjoyed our stay at the Aldea Thai! The grounds were well kept and maintained. The unit itself did have small maintenance issues like a bathroom light bulb being out, and the jacuzzi tub in the master bedroom being inoperable, but these were not deal breakers for me. Everyone in our party was comfortable and we will return!
Se alojó 4 noches en abril de 2021
Respuesta de VrboOwner el 17 de abr de 2021
Thank you for staying with us. It was a pleasure to host you!
Comentario verificado

8/10 Bueno

Kim C.

Aspectos positivos: Limpieza, ubicación y precisión del anuncio

Great location

Sometimes hard to communicate with host but she was very friendly and helpful when needed
Se alojó 7 noches en febrero de 2021
Respuesta de VrboOwner el 15 de feb de 2021
Thank you for your valuable feedback!
Comentario verificado

10/10 Excelente

Malik M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

I'll Be Back!!!!!!

I initially thought it was too good to be true & there would be not be as described. Boyyyyy....was I wrong! The property was as BEAUTIFUL & just as described & seen in pictures. Location was perfect to the beach and 5th Ave. The host responded quickly to all of my inquires. My friends & I enjoyed ourselves.
Se alojó 3 noches en mayo de 2021
Respuesta de VrboOwner el 15 de may de 2021
Thank you much for your kind words! It was a pleasure to host you and we hope to welcome you back soon!
Comentario verificado

10/10 Excelente

KC E.

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio

Wonderful Experience!!

We LOVED this condo! It was perfect for our family of 5. The rooftop patio and pool were the crowning jewel. The location is great with easy access to the beach and 5th Ave. We had one little issue at check-in, that was just a little laps in communication but it was quickly resolved. The two suggestions I would make for improving the space would be a dryer for wet towels & swimwear and a light in the stairway that leads to the rooftop. Other than that, we absolutely could not ask for a more perfect experience!
Se alojó 4 noches en diciembre de 2022
Respuesta de VrboOwner el 24 de dic de 2022
Dear KC, Thank you for choosing to stay with us and for taking the time to review your experience. We are delighted to hear that the property and its location were to your liking. We will certainly take your suggestions on board to improve our service moving forward. Hoping we can host you again in the near future! Best wishes.
Comentario verificado

10/10 Excelente

Stacey W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Fantastic

Took or breath away! We had trouble with our phones but your folks were great.i think 3 weeks is too long to go without pool treatments, it was pretty green halfway through Stacey
Se alojó 21 noches en enero de 2023
Respuesta de VrboOwner el 23 de feb de 2023
Dear Stacey, Thank you for your kind words and for staying with us. We're thrilled to hear that our team was able to assist you during your stay. We apologize for the inconvenience caused by the pool treatments and we'll certainly look into it to ensure a more enjoyable experience for our future guests. We hope to welcome you back in the near future! Best wishes.
Comentario verificado

10/10 Excelente

Sean G.

Great place....great location!

I would stay in this unit the next time we visit. Our families 2nd trip to Playa and this is the location you want to stay and the unit is excellent. Beach block - in this location you'll be glad the development is not right on the beach. Walk out the development and there is everything - food, bars, convenience stores, pharmacy, etc - all on the way to beach - 1 minute walk and lots of activity. Walk the other direction and the start of 5th avenue is a 2 minute walk. The unit itself is exactly as pictured - rooftop unit has it all. Spacious bedrooms with plenty of living space. The rooftop pool is a great size and heated. Both the management company and owners are helpful and responsive.
Se alojó 6 noches en diciembre de 2018
Respuesta de VrboOwner el 6 de mar de 2020
Thank you!!! please come back at any time
Comentario verificado

8/10 Bueno

Dom H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
My 50th Birthday trip to Playa Del Carmen was amazing. We enjoyed our stay. The accommodations were great. Perfert location, walking distance to restaurants, night life, and shops, plenty of space. The unit was clean. The roof top terrace is everything. The swim up bar was nice. Not too crowded. The area is peacefulNo cleaning/towel or trash removal services are offered daily. There is an option to pay for services. Good thing we always travel with extra linen. The kitchen was well stocked. Trash build-up was an issue seeing as there was 8 of us in the unit. You'll need to purchase trash bags as there is none provided outside of what's already in the trash cans upon arrival. We experienced plumbing issues that we had to address several times. Which was taken care of everytime we reached out. Stella Rentals is very responsive and thorough. Overall; we had a wonderful stay. I would stay again. 4 star rating due to plumbing issues.
Se alojó 5 noches en julio de 2025
Comentario verificado

6/10 Normal

Andrew K.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación

Faulty plumbing and nearby construction

Many of the water fixtures were not working properly. The hot tub and the master room doesn't even work at all as well as the guest shower alternator. There is constant banging from multiple construction sites across the hall off and on all day. The hot water was not working this morning. There is so much chlorine in the private pool it is not even enjoyable and stung my kids eyes. The room and building as a whole is poorly maintained. This is not luxury living as advertised. Maybe 10 years ago. We are disappointed as we were very excited upon arrival. It seems to us like the owners are just milking their investment and management doesn't have the passion or motivation to keep the place up. Who rents to people knowing their is construction right across the hall? That's just wrong. Who rents to people when the water doesn't work properly and didn't check first? We were debating on leaving but since we're just leaving tomorrow we decided to stay our last night. Thank you to the people who came to repair the issues and I hope you never have to deal with something like this when you save up your money and take your family on vacation 4000 miles away from home.
Se alojó 3 noches en octubre de 2021
Respuesta de VrboOwner el 15 de oct de 2021
We are very sorry to read your review please accept our apologies if the stay was not what you expected. Regarding the chlorine in the pool, the pool is treated chemically regularly, we will verify that the levels are adequate. The jets of the tub in the master room is out of order, as indicated on the listing and it is due to be replaced in the next couple of months. We are sorry if there was maintenance work carried out in another apartment in the complex, regrettably, we are not informed of the neighbour's maintenance schedule but the condo rules do not allow for construction noise before 9 am or after 5 pm. Regarding the water, there was indeed an issue with the building cistern and pump, which caused low water pressure in the 3rd Floor Penthouses of various buildings. We wish you had informed us of this situation on the day of your arrival and not on your last night, we could have tried to relocate you to another condo in the complex. Once again, our most sincere apologies and we hope to be able to host you some other time and change your perception.
Comentario verificado

8/10 Bueno

neena r.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Excellent location and Very good value-Would stay here again

I have come to Playa twice per year for the last several years. This is my second time staying in a condo in Aldea Thai and my first time staying in this particular condo. One thing that stood out is the easy communication with Daniela and Angel who always responded to my questions and requests. This is very important especially when you're on vacation in another country and that certainly entices me to stay here again. I thank them for their hospitality during our stay. Aldea Thai is my favorite condo to stay in because it is just close enough to Mamitas Club (which we preferred to Kool Beach beach club) that you can walk there in minutes and close enough to fifth avenue to walk in minutes but far enough away from the clubs and street noise which can be really loud in other locations. This particular condo is really nice in that it is closer to the ocean side. Sitting on the roof top deck, which we often did having our wine and cheese while watching the sunset is pretty spectacular. It's also nice to know that there is security poised at the entrance and thus you feel more secure staying here especially if with family. Aldea Thai is, in general, an older building compared to some of the new properties that are coming up in Playa and so to be honest, it does show some wear and tear and maybe could use some freshening up i.e. furnishings, bathrooms ,etc. but that's probably true of all the condos in this building. Only other issue is noise. The building has a policy of no music after midnight. The problem with this is that on 2 of our 4 nights, the condo opposite of us played their music incredibly loud. There doesn't seem to be a policy on music volume. The same condo opposite us, at one point seemed to be having a party and this seemed to be tolerated by the condo security. I have no issue with residents wanting to enjoy their company and music but when it becomes disruptive to our relaxation and enjoyment, I think that requires some intervention by the condo security. My one wish is that maybe one day the condo could have a small washer dryer -when you're on vacation with your family- it helps to be able to wash clothes so you can pack less clothing. One thing to realize is that despite my last few comments, this condo is an excellent value for the space, bathrooms, location and most importantly the roof top deck. It's really hard to beat this view and location. I suspect if it were newer, it would be much more expensive to stay here.
Se alojó 4 noches en enero de 2020
Respuesta de VrboOwner el 6 de mar de 2020
Thank you for your words! I'm really sorry about the noise. Please next time if you have a problem like this let us know so we can contact the building manager. We hope we can see you again. :)
Comentario verificado

6/10 Normal

Mark C.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio

Wheelchairs, poor maintenance & no front desk help

The property itself was nice but maintenance had been neglected. The worst of it was the lack of hot water in the kitchen and one of the bedroom baths . That took almost a week to fix during our 10 day stay. The plunge pool water was cloudy when we arrived because the water level was very low; so low that it was below the skimmer pot inlet. That was fixed on day 4 of our stay. The listing says wheel chair accessible. That was a stretch to say the least. Yes, there is an elevator (actually needed two different ones to get to our 3rd floor room with no clear direction or map from the front desk upon check-in - CONFUSING!!!) Then we discovered that there was no elevator to access the pool deck, so my wheelchair user wife had to struggle with a long stairwell up to the pool deck, using a hand rail that was rusted off the wall in two places (also finally fixed on day 4 of our stay). Also, the raised threshold on the entry door (to keep rainwater from entering the apartment creates a challenge for any wheelchair user. Perhaps the most disappointing thing about this property though was the complete lack of accountability or assistance from the front desk staff. It was clear after 3 or 4 attempts to solicit help from the front desk for anything (even including recommendations to local restaurants) that they were there to check you in and out and nothing more. One maddening episode occurred where a cleaning crew would not exit the elevator to allow us to take my wheelchaired spouse down to the ground floor. We had to wait 10 minutes before they completed their cleaning. The bright spot was our Angel Host service lady, Gladys Marroquin. Though clearly overworked, she made the effort to come to the apartment on the 3rd day of our stay and got the hot water, faulty hand rail and poor pool water fixed. She even provided a free maid service to clean the apartment, change the bed sheets and have our party of 6 clothes laundered halfway through our stay as an apology for the poor maintenance. She was wonderful! As mentioned at the beginning of this review, the property is nice. It could have been wonderful if expectations had been better set about three things: - what “wheelchair accessible” really means at the Aldea Thai - had maintenance been performed on the property - that there is no concierge service at the front desk The bottom line was that this property disappointed us.
Se alojó 10 noches en enero de 2023
Respuesta de VrboOwner el 6 de abr de 2023
Dear Mark, Thank you for sharing your feedback about your recent stay at our property. We are truly sorry to hear that your experience did not meet your expectations. First and foremost, we apologize for the delay in fixing the lack of hot water in the kitchen and one of the bedroom baths. We understand how inconvenient this must have been for you and your party. Our team are always available to address any reports, and we are glad that our concierge Gladys, was able to assist you with this encounter. Please, accept our sincere apology for the confusion caused by the lack of clear directions from the front desk upon check-in. We will make sure to deliver your feedback to the building administration to improve their training and communication in order to ensure that they are more attentive to our guests' needs. Regarding the accessibility of the property, our unit on the upper floor is accessible via elevator. We will take your feedback into account as we work to improve the accuracy of our listing. We appreciate your understanding and patience during your stay, and hope the complimentary services offered made up for the inconveniences you experienced. Best regards.
Comentario verificado

10/10 Excelente

ABRAHAM C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Buen lugar

Buenos servicios
Se alojó 4 noches en agosto de 2020
Respuesta de VrboOwner el 1 de sept de 2020
Gracias por escogernos! Esperamos verte de nuevo
Comentario verificado

10/10 Excelente

German G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Excelente opcion, una gran propiedad a un buen precio

Estancia muy placentera, solo tengan en cuenta que es un departamento, no una habitación de hotel y no van a tener servicio de limpieza ni de cambio de blancos durante toda su estancia.
Se alojó 5 noches en septiembre de 2019
Respuesta de VrboOwner el 6 de mar de 2020
Que bueno que disfrutaron!! Esperamos verlos pronto por aqui otra vez!
Comentario verificado

4/10 Mediocre

Robert M.

Aspectos positivos: Comunicación y ubicación
Aspectos negativos: Limpieza y precisión del anuncio

Bait and Switch Oversell

Positives: The plunge pool and rooftop. The unit did have much of what we needed in terms of items. The A/C, when not cut off, worked fantastic, the Big screen TV worked great as did the Internet. I still wish I could get some $$ back. Now the rest: The place is worn, badly worn. It truly is not a 3 bedroom unit, but actually a 2 bedroom apartment with an "adjoining" hotel room (for the property) that can be added as a 3rd bedroom, and not a great room at that. The towel rack about to fall off, toilet paper holder same as well as faucet to the bath sink. Also the above mount sink has splashed so much water on the mirror that the frame is beginning to separate from the mirror. Safe didn’t work, nor the hairdryer. Now the Kitchen, some of the outlets (plugs) in the kitchen did not work, the refrigerator freezer door had been beat on and was all dented up (luxury?). Tiles on the floor have become loose and grout has begun to come up (not a deal breaker). The living room, all are designed the same, the cloth sofa area needed some serious steam cleaning, you could see stains on it as well as the musty remains of mildewing from being near a humid environment. That and they weren't all that comfortable. Some plugs here didn’t work as well. The other master bedroom had an absolute flood coming in through the bedroom window, thus one beach towel was used to mitigate said flood. The other double bedroom was not used and it seemed the TV in it had been moved somewhere else. The bathrooms seemed a bit better on this side of the unit. Their hairdryer worked, but safe never worked. Also, the beds are platform type, but not on a true platform, so a bit uncomfortable. At check in, they stated that they cut power and water if anyone was loud (we are in our 60’s haha). But many were, all night. But interesting enough the power and water went off our last 4 nights. All 4 of us had Turista, so a working toilet would have been nice and sanitary. Also, the power tripped the wifi thermostat, thus my wife and I woke up 3 nights straight with our room at 88 degrees. I just think they told us that so they could do it anyway. BTW the front desk folks were useless.
Se alojó 7 noches en junio de 2021
Respuesta de VrboOwner el 21 de jun de 2021
Dear Robert, First of all, we are deeply sorry that your stay was not pleasant. Unfortunately, the weather during your stay was not the best and that may have caused the flood. As for the non-working amenities, we are very sorry that you had to encounter so many issues during your stay, they should have been working properly so that your stay was not affected. Sadly, our team was not made aware of your situation until now. In any case, your feedback is very valuable to us and please be sure that your comments are treasured to improve the amenities and service at the property.
Comentario verificado

10/10 Excelente

Sheila F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Ideal!

Just perfect! We loved this property. Aldea Thai was absolutely elegant. Our rooms were tasteful, spacious, well appointed. There were some minor finishes that require maintenance or updates, but this does not detract from the overall quality of the condo. We were overwhelmed by the rooftop. The pool was far bigger than I expected and was amazing, we used it so much! The view is incredible. Great location, we enjoyed Mamitas and the many many excellent restaurants that we could walk to. I opted to have my groceries delivered and they did such an excellent job, not only with our groceries, but also accommodated my special request for a specially item (best tamales ever!) Great communication from host and service, highly recommend.
Se alojó 7 noches en mayo de 2021
Respuesta de VrboOwner el 20 de jun de 2021
Thank you for staying with us and for your kind comments!
Comentario verificado

10/10 Excelente

rachelle r.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect for a small group!

The check in process was very easy and the Host was very responsive throughout our stay. Awesome rooftop area! Steps from the beach. The place was clean and close to many places.
Se alojó 3 noches en mayo de 2021
Respuesta de VrboOwner el 18 de may de 2021
Thank you so much! It was a pleasure to host you.

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Propietario/a: Stella Rentals

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Discover your perfect vacation rental with Stella Rentals. Let us provide you with your ideal getaway, a home-away-from-home experience where you’ll create unforgettable moments and memories that last a lifetime.

Our dedicated team of Guest Service Agents is always available to ensure good communication with our guests from the first inquiry to check out, and once at the property, our local Concierge Teams are on hand to assist with any questions, special requests, activity recommendations, and more. Our ultimate goal is to ensure your stay is nothing less than exceptional.

Our mission is to leave you with a big smile on your face and fantastic stories to tell your friends. If you have any questions, please don't hesitate to reach out to us. We're available day and night to respond as quickly as possible.

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