ダウンタウン、素敵な家具、清潔で居心地の良い、暖炉付き、屋内および屋外プール

Thank you for the review, but I do not know what was not comfortable about the mattress in the bedroom. It is about 2 years old quality mattress, but it seemed fine when we were up in late summer and the tenth guest before you mentioned on their review that the bed was quite comfortable. Since each person has a "Preference" of how soft or hard they prefer a mattress, we always purchase a medium firm to accommodate side, back or belly sleepers. If you are referring to the sleeper sofa mattress, this is a premium mattress, but a sleeper sofa is not as comfortable as a full size thicker mattress, but we do not charge extra for guests bringing another guest or kids. This condo is listed as a one bedroom and the sleeper sofa is just a free addition to accommodate if there are more than a couple renting. We paid an extra $400 to get the best thicker sleeper sofa foam when we ordered the new sofa. Sincerely, Sam

Thank you very much for choosing to be our guests and also for the great review. We strive to always provide a memorable stay and are very pleased that you enjoyed your time with us. Please remember us for any future premier downtown Gatlinburg lodging needs. Sincerely, Sam

Thank you very much for choosing to be our guests and also for the great review. We strive to always provide a clean, comfortable and continually updated condo that welcomes you back after a day of checking out all that Gatlinburg has to offer, or exploring the nearby National Park. Please remember us for any future premier downtown Gatlinburg lodging. Sincerely, Sam

Thank you very much for choosing to be our guests Oct 12-15 and for the great review. We strive to always provide a memorable experience by providing a clean, comfortable and continually updated condo that welcomes you back at the end of each day in downtown Gatlinburg. Please remember us for any future lodging needs. Sincerely, Sam

Thank you very much for choosing to be our guests and also for the great review. We would love to have you as our guests anytime you need premier downtown Gatlinburg lodging. Sincerely, Sam

Thank you very much for choosing to be our guests and for the great review. We strive to always provide a clean, comfortable and continually updated condo that welcomes you back after a big day of sightseeing all of Gatlinburg, or the nearby National Park. Sincerely, Sam

Thank you for being our guests and for the great review. Please remember us for any future premier downtown lodging needs.

I am glad you choose to be our guests, and please know that I have given you a perfect 5 star review, even in the communication category even though you did not let me know anything was not top tier in you view. In the future, please at least contact the owner so they could have an opportunity to correct something. Sincerely, Sam

Thank you for choosing to be our guests and for the great review. We strive to always provide a clean, comfortable and continually updated condo that welcomes you back at the end of each day after checking out all that Gatlinburg offers, or a big day exploring the nearby National Park. Please remember us for any future premier downtown lodging needs. Sincerely, Sam

Thank you for being our guests and for the great review. We strive to always provide a clean, comfortable and continually updated condo that welcomes you back each day after checking out all that Gatlinburg has to offer or spending a nice day in the nearby National Park. Please remember us for any future premier downtown Gatlinburg lodging needs. Sincerely, Sam

Thank you very much for choosing to be our guests May 14-17 and we would love to have you as our guests anytime you need premier downtown lodging needs. Sincerely, Sam

Thank you for choosing to be our guests in downtown Gatlinburg and for the great review. Please know that I have given you a perfect 5 star review, the highest that VRBO offers. Thank you, Sam Banks

Thank you for being our guests and for the great review. We strive to always provide a clean, comfortable and continually updated condo that welcomes you back at the end of each day. I will be going up to Gatlinburg in two weeks and will check out the AC then. I was up about a month ago changing the air filters and other maintenance and it was fine then, but thank you very much for letting me know. Sincerely, Sam

We are glad you had a wonderful stay with us during your vacation in Gatlinburg and the nearby National Park. Please remember us for any future pemier downtown lodging needs, Sincerely, Sam

Thank you very much for staying with us repetitively. We strive to continually provide a place to stay that is always clean, comfortable and continually updated and invites our guests back each day after checking out all that Gatlinurg has to offer or exploring the nearby National Forest. Thank you again for chooosing to be our guests for 5 seperate visits. Sincerely, Sam

Thank you very much for choosing to be our guests again. We appreciate all our guests, but really enjoy getting to know repeat guests and have them progress to friends is very rewarding for us. Thank you for the great review, we strive to always provide a clean, comfortable and continually updated condo the allows our guests to have a memorable stay and that proves to us that our continual effort is worth it. Sincerely, Sam

Thank you for choosing to be our guests and for the great review. Please remember us for any future premier downtown lodging needs. Sincerely, Sam

Thank you for choosing to be our guests and for the great review. We strive to always provide a clean, comfortable and continually updated condo that welcomes you back at the end of each day, and are very pleased that you loved everything about our place. Please remember us for any future premier downtown Gatlinburg lodging needs. Sincerely, Sam

Thank you very much for choosing to be our guests May 29- June 1 and for the great review. Please remember us for any future premier downtown lodging needs. Sincerely, Sam

Thank you for your response Michael. I noticed you gave a glowing review and you did not contact me concerning anything that you may have found that was less than expected or desired so I gave you a perfect rating review. I would like to know what you found that did not please you during your stay. You may contact me anytime and let me know what, if anything you found wrong so I could fix it befoe the next guest. I went by that condo after you left and everything seemed fine. The guest before you gave it a perfect rating and since you did not contact me, again I do not know of anything I need to do to get a better rating. It may be a good idea if you try a different condo next time to see what others are like. Sincerely, Sam

Thank you very much Michael for choosing to be our guests and for the great review. Please know that I have given you a perfect review rating as well. Please remember us for any future premier lodging needs that you may have. Sincerely, Sam

Thank you very much for choosing to be our guests and please remember us for any future premier downtown lodging needs. Please know that I have given you the highest rating that VRBO allows. sincerely, Sam

Thank you Joshua for the great complements. We strive to always provide a clean comfortable and continually updated condo located in the heart of Gatlinburg. Please remember us for any future premier downtown lodging needs. Sincerely, Sam

Thank you Sarah for choosing to be our guests and for the great review. Thank you for noting that the condo has a kitchen. Most single bedrooom condo do not have a four burnere stove with oven, a fridge with seperate top freezer and a two part stainless steel sink for your use. Please remember us for any future premier downtown lodging needs. Sincerly, Sam

Thank you for being our guests and also for the great review. We strive to always provide an experience that meets and hopefully exceeds your expectations by always providing a clean, comfortable and continually updated condo that welcomes you back after a big day checking out all that Gatlinburg has to offer or a nice drive in the nearby National Forest. Thanks again, Sam